Dunkin'

4.0
781 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harriman, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1827 Griffith Dr, Harriman, TN
37748, United States

Hours

Reviews

4.0
781 reviews
5 stars
427
4 stars
139
3 stars
69
2 stars
54
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Product Quality

Many reviews highlighted inconsistent product quality, particularly with donuts being stale or not fresh, and drinks often not being prepared correctly.

Staff Friendliness

While some customers praised individual staff members for their friendliness and helpfulness, overall staff behavior was noted as unprofessional in several instances.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers noting clean interiors while others reported unsanitary conditions.

Availability of Items

Customers expressed frustration over frequently being out of popular menu items, including donuts and specific drink flavors.
  • JJ
    Jess Johnson
    6 days ago
    2.0
    Everytime I order on line i have to wait in line for 30min at the lease. They used to be fast now not so much nit sure what has changed
  • JS
    Jay S
    Nov 9, 2025
    2.0
    I got my woman pregnant at the beginning of the drive through, she gave birth at the speaker, and we celebrated the baby's first birthday by the time we got our stuff at the window. Good god one girl just standing at the window doing nothing at all.
  • TC
    The Cinderillion
    Oct 19, 2025
    1.0
    Absolutely worst Dunkin’ Donuts Ive ever been to. One instance they missed an item and had to run back in, then today they had us wait by the fence for 20 minutes. I had to run in to investigate where my order was. Absolutely ridiculous.
  • ND
    Nedin Davarovic
    Oct 6, 2025
    1.0
    Stopped at noon for a dine in. Not busy at all. Orders messed up. Not even trying to read their ticket. Everything bagel and one croissant burt to crisp! Missing items. Asked for no ice on a drink, guess what?? All ice! Threw the drink into the sink when replacing. Wonderful atmosphere
  • KA
    Kelsey Andrews
    Oct 3, 2025
    2.0
    Stopped in for coffee and to use the restroom. The interior was clean, but service was disappointing. I stood at the counter for about 5 minutes without acknowledgment, despite several employees being present. When my order was finally taken and paid for, the cashier struggled with their registers POS system instead of fulfilling my simple order first (large black coffee & two donuts). The manager stepped in but came across as condescending to staff, and then loudly addressed other employees while I was still standing there. The coffee was hot and tasted great, and the donuts were fine, but the overall experience felt unprofessional and uncomfortable.

Frequently Asked Questions About Dunkin'

What are the operating hours for delivery at Dunkin' Harriman, TN?

Delivery is available Monday to Thursday from 5:00 AM to 8:30 PM, Friday from 5:00 AM to 7:30 PM, Saturday from 5:00 AM to 8:30 PM, and Sunday from 5:30 AM to 7:30 PM.

When is Dunkin' Harriman, TN open for in-store service?

The store is open Monday to Thursday from 4:30 AM to 9:00 PM, Friday from 4:30 AM to 8:00 PM, Saturday from 4:30 AM to 9:00 PM, and Sunday from 5:00 AM to 8:00 PM.