At Wendy’s in Greeneville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Greeneville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with food freshness, including cold and overcooked items, while some praised specific menu items like the chili and chicken nuggets.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative dining experience.
Order Accuracy
A significant number of customers experienced incorrect orders, including missing items and wrong modifications, contributing to dissatisfaction.
Cleanliness
While some customers noted the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms.
Value for Money
Several reviews mentioned that prices have increased while portion sizes have decreased, leading to perceptions of poor value.
SK
Shayla Kenney
Oct 7, 2025
5.0
I never do reviews. As someone who LOVES Raising Canes and Chicken like it, I just wanted to BRAG about their NEW chicken tenders!! They were so BIG, tender, and crispy! You can also tell they’re real chicken! Their dipping sauces that go with them are also really good!
Compared to Zaxbys which we’ve been to a few times recently, these were SOOO much bigger, BETTER, and less expensive! I truly hope they keep these on the menu
II
Ichigohere
Sep 28, 2025
2.0
Manager wants to be rude and unprofessional instead of just using his words and communicating like a grown up. If you don’t have something say so. Don’t just substitute something and expect it to be ok. Also spoke to a different manager and then she handed another manager the phone.
Guy manager proceeded to say hello three times after I said hi. Pitiful experience from this location.
TB
Tristan Brock
Sep 23, 2025
3.0
Decent enough, no microwave though 👎
AA
A.D.S
Aug 21, 2025
1.0
I went through the drive-thru today, needing a quick meal. I get to the speaker. And this girl in a miserable voice asks what I want. I tell her the 10 nugget meal with fries and a drink. And she asks the sauce, I said the unfortunate sauce, which is the sauce they have plastered next to the nuggets bc it's "Wednesday" themed. She asked if this was the meal, I said no i don't want the dessert thing that is being advertised.
She says $10.36 more annoyed, I get to the window, a man gives me my items. I check, no sauce I ask for a sauce and I hear her next to him being like "this is the one I was talking about and she said no." I said just get me whatever, because she is trash talking me right where I can hear her.
I'm sorry she is so apparently miserable at her workplace.
D0
DonkeyDork 02
Aug 16, 2025
1.0
This by far the worst Wendy's I've ever been to. I ordered 4 items on the menu with only 1 item having any special instructions. I wanted something taken off of the sandwich. I ordered through the app hoping that would help them. I went through the take out line and even told the man on the speaker about the special request (which wasn't very special). He said yes he would make sure. I get through the line (after what felt like 10 minutes). I checked my food and noticed... the item was still on my sandwich. So I go back into the store. I am at this point a bit upset. But I am still respectful and ask for a new one without said item. The manager then gives me attitude like its my fault they can not read. I will never be going back here and I hope no one does either. Sidenote the food was old and not very fresh.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Greeneville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Greeneville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 787-1926.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Greenville 2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Greeneville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for Wendy's in Greeneville, TN?
Wendy's in Greeneville, TN is open daily from 6:00 AM to midnight, including the drive-thru.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's in Greeneville has a drive-thru available from 6:00 AM to midnight every day.
Can I order delivery or takeout from Wendy's in Greeneville?
Yes, Wendy's offers both delivery and takeout. You can order through their app or at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's restaurant?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's in Greeneville serve breakfast?
Yes, breakfast is served at this location. You can find breakfast combos, sandwiches, coffee, and sides available via their app or website.
How can I provide feedback or contact Wendy's Greeneville location?
You can contact Wendy's customer care via live chat, call 888-624-8140, or call the Greeneville location directly at (423) 787-1926. Feedback surveys are also available online.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on Wendy's app, their menu website at menu.wendys.com, or in-restaurant posters.
What nearby places can I visit along with Wendy's at 601 Ashville Highway?
Nearby you can visit Quick Stop Market for convenience shopping, Marathon and BP for gas stations, and West Greene Shopping Center for various retail options.
Are there other food options near Wendy's Greeneville location?
Yes, nearby food options include Hangry Joe's Greeneville Hot Chicken, Subway sandwich shop, and Little Caesars Pizza, offering variety around the area.
How can nearby transportation and service locations help customers visiting Wendy's?
Customers can use nearby transportation like quick stop for travel needs, visit JIFFY WASH Laundromat for laundry services, or get auto care at Lube Express and O’Reilly Auto Parts while dining at Wendy's.