At Wendy’s in Greeneville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Greeneville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Multiple customers reported unsanitary conditions, including dirty floors and unclean bathrooms.
Food Quality
Many reviews mentioned cold, old, or improperly prepared food, with specific complaints about stale fries and incorrect orders.
Customer Service
Numerous customers experienced rude or unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders and missing items.
BB
Brianna
Jan 2, 2026
2.0
The staff at this Wendy’s is not friendly and service is very inconsistent. Sometimes the food is fresh and the order is correct, but other times food is stale, items are missing, and instructions are ignored. It’s especially frustrating to be charged extra for things such as extra brownie batter or dipping sauces and not receive them. Better consistency and attention to orders are needed. I would like to say this has happened only one time, but it is a common occurrence.
GI
Griffin isbell
Dec 10, 2025
2.0
Walked in, saw how filthy and dirty this location was and immediately turned around and walked out 🤢
JK
justin knight
Dec 1, 2025
1.0
Foods always cold and old.
PH
Pepper Hadley
Nov 30, 2025
1.0
This was the nastiest place. There was ketchup and mustard spears on the windows. The floor looked like it hadn’t been swept or mopped since it opened months ago. I will not go back to this Wendy’s ever
JS
James Sullivan
Nov 30, 2025
5.0
The name says it all this is one of those small restaurants it's probably family owned very nice place to eat
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the hours of operation for Wendy's in Greeneville, TN?
Wendy's in Greeneville, TN is open daily from 6:00 AM to midnight, including the drive-thru.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's in Greeneville has a drive-thru available from 6:00 AM to midnight every day.
Can I order delivery or takeout from Wendy's in Greeneville?
Yes, Wendy's offers both delivery and takeout. You can order through their app or at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's restaurant?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's in Greeneville serve breakfast?
Yes, breakfast is served at this location. You can find breakfast combos, sandwiches, coffee, and sides available via their app or website.
How can I provide feedback or contact Wendy's Greeneville location?
You can contact Wendy's customer care via live chat, call 888-624-8140, or call the Greeneville location directly at (423) 787-1926. Feedback surveys are also available online.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on Wendy's app, their menu website at menu.wendys.com, or in-restaurant posters.
What nearby places can I visit along with Wendy's at 601 Ashville Highway?
Nearby you can visit Quick Stop Market for convenience shopping, Marathon and BP for gas stations, and West Greene Shopping Center for various retail options.
Are there other food options near Wendy's Greeneville location?
Yes, nearby food options include Hangry Joe's Greeneville Hot Chicken, Subway sandwich shop, and Little Caesars Pizza, offering variety around the area.
How can nearby transportation and service locations help customers visiting Wendy's?
Customers can use nearby transportation like quick stop for travel needs, visit JIFFY WASH Laundromat for laundry services, or get auto care at Lube Express and O’Reilly Auto Parts while dining at Wendy's.