Wendy's

4.0
856 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Greeneville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Greeneville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
601 Ashville Highway, Greeneville, TN
37743, United States

Hours

Reviews

4.0
856 reviews
5 stars
388
4 stars
227
3 stars
136
2 stars
45
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including cold and overcooked items, while some praised specific menu items like the chili and chicken nuggets.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative dining experience.

Order Accuracy

A significant number of customers experienced incorrect orders, including missing items and wrong modifications, contributing to dissatisfaction.

Cleanliness

While some customers noted the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms.

Value for Money

Several reviews mentioned that prices have increased while portion sizes have decreased, leading to perceptions of poor value.
  • SK
    Shayla Kenney
    Oct 7, 2025
    5.0
    I never do reviews. As someone who LOVES Raising Canes and Chicken like it, I just wanted to BRAG about their NEW chicken tenders!! They were so BIG, tender, and crispy! You can also tell they’re real chicken! Their dipping sauces that go with them are also really good! Compared to Zaxbys which we’ve been to a few times recently, these were SOOO much bigger, BETTER, and less expensive! I truly hope they keep these on the menu
  • II
    Ichigohere
    Sep 28, 2025
    2.0
    Manager wants to be rude and unprofessional instead of just using his words and communicating like a grown up. If you don’t have something say so. Don’t just substitute something and expect it to be ok. Also spoke to a different manager and then she handed another manager the phone. Guy manager proceeded to say hello three times after I said hi. Pitiful experience from this location.
  • TB
    Tristan Brock
    Sep 23, 2025
    3.0
    Decent enough, no microwave though 👎
  • AA
    A.D.S
    Aug 21, 2025
    1.0
    I went through the drive-thru today, needing a quick meal. I get to the speaker. And this girl in a miserable voice asks what I want. I tell her the 10 nugget meal with fries and a drink. And she asks the sauce, I said the unfortunate sauce, which is the sauce they have plastered next to the nuggets bc it's "Wednesday" themed. She asked if this was the meal, I said no i don't want the dessert thing that is being advertised. She says $10.36 more annoyed, I get to the window, a man gives me my items. I check, no sauce I ask for a sauce and I hear her next to him being like "this is the one I was talking about and she said no." I said just get me whatever, because she is trash talking me right where I can hear her. I'm sorry she is so apparently miserable at her workplace.
  • D0
    DonkeyDork 02
    Aug 16, 2025
    1.0
    This by far the worst Wendy's I've ever been to. I ordered 4 items on the menu with only 1 item having any special instructions. I wanted something taken off of the sandwich. I ordered through the app hoping that would help them. I went through the take out line and even told the man on the speaker about the special request (which wasn't very special). He said yes he would make sure. I get through the line (after what felt like 10 minutes). I checked my food and noticed... the item was still on my sandwich. So I go back into the store. I am at this point a bit upset. But I am still respectful and ask for a new one without said item. The manager then gives me attitude like its my fault they can not read. I will never be going back here and I hope no one does either. Sidenote the food was old and not very fresh.

Frequently Asked Questions About Wendy's

Is Greenville 2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.