Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Greeneville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
701 reviews
5 stars
341
4 stars
113
3 stars
71
2 stars
53
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Inconsistency
Many reviews highlighted inconsistency in food and drink quality, with items often being served cold or not prepared as requested.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and recent renovations, others noted issues with staff behavior and overall atmosphere.
Management Issues
Several reviews pointed to poor management practices, including staff training and customer service, contributing to negative experiences.
- BBBellmayJan 2, 20261.0Manager is never present assistant manager as well. Employees run the store.
- KLKariann LarkeyDec 31, 20251.0Is it really that hard to read a sticker and put the right things on a sandwich i mean bacon and sausage are spelled completely different this happens every time i order from this Dunkin they cant read i think this new crew they have needs reading lessons and lessons on how to make coffee as well because every coffee even the remakes come out messed up
- AMAmanda MacEachinDec 26, 20255.0Always have great service when I go before work. 💜
- JCJohn CrowDec 21, 20251.0This place has gone down hill. Coffee never tastes good.
- SCSherri ColeDec 17, 20252.0I have an insulated mug that was purchased from Dunkin’ Donuts. I was told by someone in the community that you could possibly get a discount and they would refill it. They do not do this at the Greeneville location. When I parked and went inside to inquire about how to refill a mug, and if there was a discount, the employee waiting on me was uncertain. Before he could even turn around and ask his manager, she screamed NO REFiILLS! at the top of her lungs at me. Like I was trying to rip them off or something. It was obvious that the employee was embarrassed by her behavior, as was I. I have no intention of ever going back into this particular Dunkin’ Donuts to have 20-something know it all manager scream at me, the customer, for asking s question. Greeneville companies can only be as successful as their employees allow. This encounter was an epic Fail for this particular location.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Greeneville, TN?
Dunkin' in Greeneville, TN is open daily from 5:00 AM to 9:00 PM.
Does Dunkin' offer breakfast, lunch, and brunch options?
Yes, Dunkin' serves breakfast, lunch, and brunch meals.
Can I order Dunkin' products for delivery or pickup in Greeneville?
Yes, Dunkin' offers both delivery and curbside pickup services.
What kind of specialty foods and beverages does Dunkin' offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
What are some of the new holiday drinks available at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and Berry Sangria Refresher this holiday season.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for customer convenience.
Is Dunkin' located near any hotels in Greeneville?
Yes, Dunkin' is near Hampton by Hilton, Hampton Inn Greeneville, and Quality Inn, which may be convenient for hotel guests to grab coffee or breakfast.
Are there nearby dining options besides Dunkin' in Greeneville?
Yes, nearby dining includes Fatz Southern Kitchen, Taco Bell, Bojangles', and Costa Del Sol which offer a variety of meal options.
What nearby services are available near Dunkin' for convenience?
Near Dunkin', you can find Exxon gas station, Western Union money transfer services, and several banks including Apex Bank and Capital Bank.
How can I order from Dunkin' using mobile apps?
You can order ahead using the Dunkin' mobile app available on the App Store and Google Play for a fast grab-and-go experience.