Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Mixed reviews on food quality, with some customers noting cold or old food, while others praised the freshness.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Concerns raised about the cleanliness of the dining area and overall restaurant conditions.
Customer Experience
Some customers had positive experiences with friendly staff, but many expressed disappointment in service and management.
ZJ
Zellena Johnson
Nov 9, 2025
5.0
I'm really surprised they have such low review scores. My grandkids visit every other weekend, and I get them McDonald's when they visit. This location has never gotten my order wrong; it's always hot, fresh, and accurate. Good job, guys!
BK
Bryan Koonse
Oct 4, 2025
2.0
The steak egg and cheese "biscuit" does not come with breakfast sauce. Only the bagel has that nasty stuff on it.
CC
Chops
Sep 26, 2025
5.0
It's Friday and it's a beautiful day. It's my first time at this McDonald's. I just wanted a place to relax after work.
DH
Devon Henke
Sep 10, 2025
1.0
I've really been trying to push this review off hoping that one visit will be at least worth more then 1 star.
The service here is the worst I've ever seen at a fast food place.
Horrible service. Even the managers act like they would rather be anywhere else.
Honestly Burger King is just down the road. This was my last visit.
TH
T Hornsby
Sep 4, 2025
3.0
Mcdonald's food is low expectation as is sometimes it's good, sometimes it's not here.
What are the regular operating hours for McDonald's in Greenbrier, TN?
McDonald's in Greenbrier is open every day from 5:00 AM to 11:00 PM.
When is the drive-through service available?
The drive-through is open daily from 5:00 AM to 11:00 PM.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, McDonald's offers delivery every day from 5:00 AM to 10:30 PM via their online ordering service.
How can I order food online or via a mobile app?
You can order using the McDonald's App available on iOS and Android or through the online ordering URLs provided.
What payment options does McDonald's in Greenbrier accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer Wi-Fi and accommodate families?
Yes, free Wi-Fi is available, and the restaurant welcomes children with features like high chairs and a children's menu.
Are there wheelchair accessible facilities at this McDonald's?
Yes, this location has wheelchair accessible entrances, seating, and restrooms.
What nearby places can I visit before or after dining at McDonald's?
You can visit Bill Martin's CB Foods grocery store and Greenbrier Pizza & Pub, both close by for additional dining or shopping options.
What medical facilities are near the McDonald's in Greenbrier?
Nearby medical centers include Crossroads Medical Group, Greenbrier Dental Excellence, and Family Health Care Associates, convenient for patients or visitors to grab a quick meal.
Are there services such as gas stations or auto repair shops near McDonald's?
Yes, Mobil and Citgo gas stations, as well as Drake's Auto Repair and Greenbrier Muffler Shop, are located nearby for any vehicle needs during your visit.