Wendy's

3.9
1152 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2700 Boones Creek Road, Gray, TN
37615, United States

Hours

Reviews

3.9
1,152 reviews
5 stars
513
4 stars
284
3 stars
167
2 stars
56
1 star
132

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and wrong food being served.

Food Quality

Numerous reviews highlighted problems with food being cold, undercooked, or not fresh.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and for food preparation.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpfulness while others noted rudeness and lack of professionalism.

Cleanliness

Some reviews commended the cleanliness of the location, while others reported unsanitary conditions.
  • SS
    Southern Garage Doors Loading Dock Systems
    Jan 2, 2026
    5.0
    Quick and fresh. Threw drive threw. $5 biggie bag.
  • TT
    Toro
    Dec 9, 2025
    1.0
    Wish I could give zero stars nobody was even at the place yet and says they open at 630 lat time I got food they left 4 items out and got the other wrong
  • WI
    william Bradsher III
    Nov 29, 2025
    5.0
    Awesome service
  • KP
    Kiana Parrott
    Nov 15, 2025
    1.0
    Every single time. I don’t even know why im stupid enough to keep going to this store. Every. Single. Time. They ALWAYS get at LEAST half of my order wrong. I ordered $40 worth of food, door dasher kept apologizing to ME bc the workers were taking so long. I got my side chili, I got my fries, and the cinnamon bread….but HOW CAN YOU FORGET THE TWO BURGERS…THE TWO MAIN PARTS OF THE MEAL?! I can tell you, laziness, incompetence, and just pure disease. Do better, care about your customers, and get some better workers. Beyond ridiculous.
  • DS
    David Smith
    Sep 23, 2025
    2.0
    I'm usually not one to write negative reviews, but this was probably the worst experience I've ever had food-wise at a Wendy's. Was here with a friend and my brother. Ordered the asiago ranch chicken club, some baconator fries, and a Frosty. The fries were really old but the cheese was hot so I wasn't bothered too much. The sandwich was a whole different story. Not only was it not fully cooked (I wish I took a picture, it was pretty evident), but the breading was nearly sliding off. Toppings themselves were not there, only two bites I took (which were sizable) was bun and undercooked chicken. I won't go as far as to say I'll never come here again, as the service was fine other than about a 15m wait time to order, but that sandwich quality was unacceptable. Friend had cold fries as well upon receiving them.

Frequently Asked Questions About Wendy's

Is 861 - 5534 2700 Boones Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open Monday through Saturday from 6:00 AM to midnight, and on Sunday from 7:00 AM to midnight.