Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, missing items, and wrong food being served.
Food Quality
Numerous reviews highlighted problems with food being cold, undercooked, or not fresh.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and for food preparation.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpfulness while others noted rudeness and lack of professionalism.
Cleanliness
Some reviews commended the cleanliness of the location, while others reported unsanitary conditions.
SS
Southern Garage Doors Loading Dock Systems
Jan 2, 2026
5.0
Quick and fresh. Threw drive threw.
$5 biggie bag.
TT
Toro
Dec 9, 2025
1.0
Wish I could give zero stars nobody was even at the place yet and says they open at 630 lat time I got food they left 4 items out and got the other wrong
WI
william Bradsher III
Nov 29, 2025
5.0
Awesome service
KP
Kiana Parrott
Nov 15, 2025
1.0
Every single time. I don’t even know why im stupid enough to keep going to this store. Every. Single. Time. They ALWAYS get at LEAST half of my order wrong. I ordered $40 worth of food, door dasher kept apologizing to ME bc the workers were taking so long. I got my side chili, I got my fries, and the cinnamon bread….but HOW CAN YOU FORGET THE TWO BURGERS…THE TWO MAIN PARTS OF THE MEAL?! I can tell you, laziness, incompetence, and just pure disease. Do better, care about your customers, and get some better workers. Beyond ridiculous.
DS
David Smith
Sep 23, 2025
2.0
I'm usually not one to write negative reviews, but this was probably the worst experience I've ever had food-wise at a Wendy's. Was here with a friend and my brother. Ordered the asiago ranch chicken club, some baconator fries, and a Frosty. The fries were really old but the cheese was hot so I wasn't bothered too much. The sandwich was a whole different story. Not only was it not fully cooked (I wish I took a picture, it was pretty evident), but the breading was nearly sliding off. Toppings themselves were not there, only two bites I took (which were sizable) was bun and undercooked chicken. I won't go as far as to say I'll never come here again, as the service was fine other than about a 15m wait time to order, but that sandwich quality was unacceptable. Friend had cold fries as well upon receiving them.
Is 861 - 5534 2700 Boones Creek Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday through Saturday from 6:00 AM to midnight, and on Sunday from 7:00 AM to midnight.
Is this Wendy's location in Gray, TN currently open?
Yes, this Wendy's location is open and serving customers.
Does this Wendy's offer breakfast?
Yes, this Wendy's serves breakfast which includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or through a mobile app for this Wendy's?
You can place an order via the Wendy's app or through their website at https://order.wendys.com.
What payment methods are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does this Wendy's support dine-in and drive-thru services?
Yes, this location supports dine-in, drive-thru, takeout, and delivery where available, but does not offer curbside pickup.
Where can I find nutritional and allergen information for Wendy's menu items?
You can find nutrition and allergen info on Wendy's menu website, their mobile app, or in-restaurant posters with crew assistance available.
What nearby places can I visit around this Wendy's location?
Nearby places include Exxon gas station, Scotchman convenience store and breakfast spot, Poblanos Mexican Grill and Bar, and Domino's Pizza, which offer additional food and service options.
Is there a gas station near this Wendy's where I can fill up my car?
Yes, Exxon and Scotchman gas stations are located near this Wendy's, making it convenient to refuel your vehicle when you visit.
What options do I have for real estate services close to this Wendy's?
There are multiple real estate agents nearby including Kaley Franklin, Sara Banks, Lindsey Belanger, and several others at Property Executives, offering local real estate expertise.