Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gray Subway® Restaurant at 5049 Bobby Hicks Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
239 reviews
5 stars
114
4 stars
34
3 stars
15
2 stars
14
1 star
62
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including visible mold, dirty floors, and a lack of proper hygiene practices among staff.
Customer Service
Customer service experiences varied widely; some praised friendly staff while others reported rudeness and poor service, especially during busy times.
Food Quality
Many customers expressed dissatisfaction with food quality, citing stale bread, poorly made sandwiches, and missing ingredients.
Staffing Issues
Several reviews mentioned the location being frequently short-staffed, leading to long wait times and poor service.
Pricing Concerns
Customers noted high prices and issues with coupon acceptance, leading to frustration over perceived value.
- JJJoeymga6Dec 4, 20251.0There were roaches and things weren’t sanitary
- LLLaurel LovelaceNov 18, 20253.0Paid $21 for two small salads. Gray and brown lettuce, the cucumbers had been frozen at some point. Disgusting. Staff is nice.
- TTTheresa._Nov 12, 20251.0the staff behind the counter was not wearing gloves.
- AHAdriane HallSep 21, 20255.0This store has improved in the last few months. The employees are very nice and make sure you’re happy with your food. Not sure what the other reviewer meant about needing a drug test but the employees both had normal behavior.
- CCCody ChreeneSep 21, 20251.0Drug test the older woman who was working at lunch on 9/27/25
Frequently Asked Questions About Subway
What is the address of this Subway restaurant in Gray, TN?
The Subway restaurant is located at 5049 Bobby Hicks Hwy, Gray, TN 37615, USA.
What are the operating hours for the Subway at 5049 Bobby Hicks Hwy?
This Subway is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does this Subway offer delivery services?
Yes, the Subway at 5049 Bobby Hicks Hwy offers delivery services.
Can I dine in or pick up my order at this Subway location?
Yes, you can dine in, pick up curbside, or order delivery at this Subway restaurant.
Is catering available at this Subway restaurant?
Yes, catering services are offered at this independently owned Subway restaurant.
What meal options are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Where can I view the menu or place an order online for this Subway?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/12601-0/menu/.
What nearby places can customers visit near the Subway at 5049 Bobby Hicks Hwy?
Nearby places include Still Waters Coffeehouse, Stephen's Pizzeria, and TCBY ice cream shops, offering additional dining options before or after your Subway visit.
Are there other food options close to this Subway restaurant?
Yes, other nearby food establishments include Sunami Japanese Restaurant and Stephen's Pizzeria for diverse dining experiences.
What local services are available near Subway at 5049 Bobby Hicks Hwy?
Nearby services include real estate agents like Laura E Samples and Scott Peer Realtor, beauty salons such as Q Nails, and medical facilities like Gray Station Primary.