Dunkin'

4.0
273 reviews
Decked Out Lattes
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Business Details

401 Roy Martin Rd, Gray, TN
37615, United States
(423) 477-0026
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gray, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
401 Roy Martin Rd, Gray, TN
37615, United States

Hours

Reviews

4.0
273 reviews
5 stars
162
4 stars
36
3 stars
21
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, creating a positive atmosphere.

Order Accuracy

There are frequent complaints about incorrect orders, particularly with mobile orders and coffee preparation.

Service Speed

Customers reported long wait times, especially in the drive-thru, with some experiencing delays even during off-peak hours.

Food Quality

Mixed reviews on food quality, with some items being described as overcooked or poorly prepared.

Cleanliness

The location is generally noted for being clean, although some reviews mentioned areas needing attention.
  • CB
    Campbell Bridges
    Nov 15, 2025
    1.0
    Slowest Dunkin ever. They are also always out of food.
  • CH
    Chris Hamilton
    Oct 27, 2025
    5.0
    Best Dunkin' Donuts in my area. The employees are so nice and helpful!
  • SW
    Steve Wilson
    Oct 23, 2025
    4.0
    Friendly staff
  • UJ
    Ursula Janik
    Oct 23, 2025
    3.0
    Sometimes when I order a large coffee from this location the coffee is not filled to the top, but instead about 1 1/2 inches is missing. I’m paying almost $6 for a coffee, so I think it needs to be filled up! I told the lady at the window I wanted my coffee to be filled and she said that the machine is pre-measured. Instead of giving me more coffee, she got me more milk! Give me a break. I will no longer spend my hard earned money for a place that skimps you on coffee and food. The avocado toast is not worth it either with the thinnest layer of avocado possible. Please. Take pride in your business and your work. How you do it is who you are. Plus the coworkers talk too much amongst each other instead of focusing on their customers. Be professional. I won’t be back.
  • JW
    Jack White
    Sep 12, 2025
    1.0
    Really bad all around. Bad service, wrong order, rude workers. Hate to see it but what your gonna do ya know.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gray, TN?

Dunkin' in Gray, TN is open daily from 5:00 AM to 10:00 PM.

What specialty items does Dunkin' offer at this location?

This Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea.