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Dunkin' Zero
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Dunkin'

4.0
(276 reviews)
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Business Details

401 Roy Martin Rd, Gray, TN
37615, United States
(423) 477-0026
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gray, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
401 Roy Martin Rd, Gray, TN
37615, United States

Hours

Reviews

4.0
276 reviews
5 stars
165
4 stars
36
3 stars
20
2 stars
10
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, especially in the drive-thru, with some experiencing waits of up to 30 minutes.

Order Accuracy

Numerous reviews indicated issues with order accuracy, including incorrect items and missing components, particularly with mobile orders.

Staff Friendliness

While some customers praised the friendly and helpful staff, others reported rude service and a lack of professionalism.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the donuts and coffee, while others complained about overcooked or poorly prepared food.

Cleanliness

Some customers noted that the location was clean, while others mentioned issues such as untidy floors and unsanitary conditions.
  • JV
    Jacob Viars
    Dec 23, 2025
    1.0
    This Dunkin is rough for being quick, if you want to sit in line for 30 mins every morning this is the place to go.
  • SM
    Sue McQueen
    Dec 2, 2025
    5.0
    Good coffee. Every. Single. Time.
  • CB
    Campbell Bridges
    Nov 15, 2025
    1.0
    Slowest Dunkin ever. They are also always out of food.
  • CH
    Chris Hamilton
    Oct 27, 2025
    5.0
    Best Dunkin' Donuts in my area. The employees are so nice and helpful!
  • UJ
    Ursula Janik
    Oct 23, 2025
    3.0
    Sometimes when I order a large coffee from this location the coffee is not filled to the top, but instead about 1 1/2 inches is missing. I’m paying almost $6 for a coffee, so I think it needs to be filled up! I told the lady at the window I wanted my coffee to be filled and she said that the machine is pre-measured. Instead of giving me more coffee, she got me more milk! Give me a break. I will no longer spend my hard earned money for a place that skimps you on coffee and food. The avocado toast is not worth it either with the thinnest layer of avocado possible. Please. Take pride in your business and your work. How you do it is who you are. Plus the coworkers talk too much amongst each other instead of focusing on their customers. Be professional. I won’t be back.
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Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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