Brand Certified
Dairy Queen Grill & Chill
3.8(1062 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
165 Old Gray Station Rd, Gray, TN
37615-3470, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(423) 477-8881
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
1,062 reviews
5 stars
469
4 stars
247
3 stars
136
2 stars
69
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.
Food Quality
Mixed reviews on food quality, with complaints about cold or poorly prepared items, but some praised specific menu items like ice cream and burgers.
Cleanliness
Numerous reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions in food preparation areas.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others noted rudeness and lack of care.
- JJJacob JonesFeb 16, 20263.0Whoever runs this place needs to hire more staff. The employees are overrun and exhausted. The service is good but the restaurant suffers because if the limited staff.
- JJJohn Sutherland JrJan 18, 20265.0Always yummy treats and service is quick and friendly!
- MDMichael DealmeidaJan 12, 20265.0My grandparents and parents took me to DQ as a kid. I now take my kids and grandkids. This DQ has excellent service.
- STS TJan 6, 20261.0****UPDATE***1/27/26 ***** STILL OUT OF PRETZELS *** just take them off the menu do you run out of all sodas , pretzels, cheese curds and onion rings only have fries and mello yellow who is doing the truck ordering ??? Time I come through here and the last month or so you’re out of almost everything get it together especially when you’re charging high prices
- MWMichael WillenNov 20, 20254.0I like the chicken basket
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Gray, TN offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
From Monday to Saturday, Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on Sundays? If so, what are the hours?
Yes, it is open on Sundays from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, they have a drive-thru service available.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, online ordering and pickup are available through their website.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include the Blizzard® Treat, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, and malts.
What nearby restaurants can I visit around Dairy Queen Grill & Chill in Gray, TN?
Nearby restaurants include Taco Bell, China Luck Buffet, KALM Bistro, and The Scoop ice cream shop.
Are there nearby amenities where I can shop or relax after visiting Dairy Queen Grill & Chill?
Yes, you can visit Walgreens for pharmacy and convenience needs or Treasures Old and New for gifts and thrift shopping nearby.
Is Dairy Queen Grill & Chill near any recreational or fitness centers?
Yes, nearby places include Crossroads Martial Arts and Just Dance, Dance Studio for sports and recreation.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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