Dairy Queen Grill & Chill

Reviews

• MW

  Michael Willen

  4 days ago
  4.0
  I like the chicken basket
• AJ

  Amelia Jennings

  Nov 8, 2025
  2.0
  This location is basically ran by a bunch of teenagers who simply don’t care. Blizzards are always half melted and never “flipped” so you KNOW they’re for sure melted. They’ve remade several blizzards for me on a couple of occasions but today I was so over it. We ordered two meals with two drinks. The drinks were supposed to be diet…they were not. We also ordered large drinks and they were only half full with no ice…The food looked like it had literally just been thrown together, we basically had to rebuild my husband’s burger, no napkins and when we asked for ketchup at the window the guy handed us 2 packets and called it a day. I’m usually not one to write reviews like this but this dairy queen location is probably the worst in the tri cities.
• EE

  Em

  Oct 17, 2025
  2.0
  how do you call this a reeces blizzard? Not even halfway through and there’s nothing at the bottom.
• JJ

  Jonathon

  Oct 5, 2025
  2.0
  I usually have no problem here but tonight imparticular really frustrated me. When we drove up everything we tried to order they said they was out of. It wouldnt have been bad if it was 1 or 2 items but atleast 6 items we asked for they said they was out of. We finally found something they had, i ordered a hotdog with chilli and cheese and had to get fries because they was out of cheese curds. They was also out of almost every blizzard flavor. When I got my food it was thrown in the bag the fries was all in the bag and the chilli and cheese hot dog was all over the box they put it in. They gave me zero napkins and I couldnt eat the hotdog without dripping or getting it all over me or my vehicle. The chilli and cheese wasnt even on the hot dog it was all over everything but the hot dog.Very bad experience and ive never has a issue until tonight and it seemed as if they wasnt prepared or cared for quality of service very frustrating. Its all about the experience and tonight they failed to be prepared or prepared to care about service and quality of food delivered to customers.
• TT

  Tyler11 (The_TDog11)

  Sep 29, 2025
  2.0
  Everytime I come here and they say they are out of an ingredient and can’t make my order when just a little bit of creativity involved would’ve allowed them to still make the rest of the order and then modify or change the one item. Honestly terrible customer service. Pay them more for better employees or pay them less for the quality and charge me less for the ice cream something has to give.

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