Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service were mixed, with some praising friendly staff while others reported rude or indifferent attitudes.
Food Quality
Food quality varied, with some customers enjoying fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
Cleanliness of the restaurant was frequently mentioned, with some customers noting a clean environment, while others reported dirty dining areas.
Order Accuracy
Order accuracy was a common issue, with multiple customers receiving incorrect items or missing components from their orders.
WD
wyatt dixon
1 day ago
1.0
I just don’t like Wendy’s
CL
Chris Lokey
Feb 25, 2026
5.0
Come on down and see the morning crew! Big shout out to Ms.Jodi! Super polite and provided great service. Food was hot and delicious, place was clean. Told ya Ms. Jodie I’d fill out the survey, accidentally threw it away with the napkin in the bag. So this was the next best I could do. Will save this spot for when I’m through this way again.
JJ
JDL
Dec 13, 2025
1.0
Although Pilot leases that space to Wendy’s they don’t redeem Pilot reward points
LR
Lee Roberts
Dec 8, 2025
5.0
Quick stop for food. Grabbed a junior cheeseburger deluxe, large chile, fries, drink & junior Frosty. Clean store. Enjoyed friendly service. Location right off Interstate 40 at Pilot.
What are the drive-thru hours at Wendy's Gordonsville location?
The drive-thru is open daily from 6:30 AM to midnight.
Is the Wendy's at 502 Gordonsville Highway currently open?
Yes, this Wendy's location is open and serving customers.
Does Wendy's Gordonsville serve breakfast?
Yes, they serve breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Gordonsville?
They accept American Express, cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or via their website at order.wendys.com.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on their website, mobile app, and in the restaurant. You can select a menu item and click 'Nutrition & Allergens' to view details.
How can I contact Wendy's Gordonsville for questions or feedback?
You can call them at (615) 683-3421, contact customer care through live chat on their contact page, or complete the Wendy's Customer Satisfaction Survey online.
What are some nearby places of interest around Wendy's Gordonsville?
Nearby places include Burgess Falls park, Pilot Travel Center gas station, Dunkin' coffee shop, and Bellacino's Pizza & Grinders.
Are there other fast food restaurants near Wendy's Gordonsville?
Yes, nearby options include Arby's, KFC, Taco Bell / KFC, and another Wendy's location.
How can nearby businesses like Pilot Travel Center benefit customers visiting Wendy's Gordonsville?
Customers stopping at Pilot Travel Center for fuel or convenience items can also easily access Wendy's for a quick meal during their trip.
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