Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
579 reviews
5 stars
218
4 stars
137
3 stars
83
2 stars
38
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and poor attitudes.
Food Freshness
Many customers noted that the food was fresh and hot, although there were complaints about cold items and incorrect orders.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers reporting dirty dining areas and others praising the cleanliness.
Order Accuracy
Order accuracy was a common issue, with several customers receiving incorrect items or missing components from their orders.
Management Issues
There were multiple complaints regarding management and staff behavior, including poor training and unprofessional attitudes.
- JJJDLDec 13, 20251.0Although Pilot leases that space to Wendy’s they don’t redeem Pilot reward points
- LRLee RobertsDec 8, 20255.0Quick stop for food. Grabbed a junior cheeseburger deluxe, large chile, fries, drink & junior Frosty. Clean store. Enjoyed friendly service. Location right off Interstate 40 at Pilot.
- BHBrett HoldenNov 26, 20251.0Insanely rude service
- TDTracy DeeOct 7, 20251.0Ended up with Salmonella poisoning after eating their chicken wrap. Was in bed for over a week from it. Please hire and train your workers on cross contamination. This is very serious and dangerous.
- JWJacob WayneAug 17, 20251.0Lady cooking food. Telling cashier " dont take any more orders only take drive though orders let them wait" Will be contacting the franchise about this. Instead counter guy stands there and walks around the kitchen pretending to look busy. Huge 0 stars.
Frequently Asked Questions About Wendy's
Is Gordonsville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's Gordonsville location?
The drive-thru is open daily from 6:30 AM to midnight.
Is the Wendy's at 502 Gordonsville Highway currently open?
Yes, this Wendy's location is open and serving customers.
Does Wendy's Gordonsville serve breakfast?
Yes, they serve breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Gordonsville?
They accept American Express, cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or via their website at order.wendys.com.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on their website, mobile app, and in the restaurant. You can select a menu item and click 'Nutrition & Allergens' to view details.
How can I contact Wendy's Gordonsville for questions or feedback?
You can call them at (615) 683-3421, contact customer care through live chat on their contact page, or complete the Wendy's Customer Satisfaction Survey online.
What are some nearby places of interest around Wendy's Gordonsville?
Nearby places include Burgess Falls park, Pilot Travel Center gas station, Dunkin' coffee shop, and Bellacino's Pizza & Grinders.
Are there other fast food restaurants near Wendy's Gordonsville?
Yes, nearby options include Arby's, KFC, Taco Bell / KFC, and another Wendy's location.
How can nearby businesses like Pilot Travel Center benefit customers visiting Wendy's Gordonsville?
Customers stopping at Pilot Travel Center for fuel or convenience items can also easily access Wendy's for a quick meal during their trip.