Taco Bell / KFC

3.6
686 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 501 Gordonsville Highway in Gordonsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
501 Gordonsville Highway, Gordonsville, TN
38563, United States

Hours

Reviews

3.6
686 reviews
5 stars
248
4 stars
159
3 stars
115
2 stars
52
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including instances of rudeness and poor attitude, particularly from management.

Order Accuracy

Many customers reported frequent issues with incorrect orders and poor food preparation, leading to dissatisfaction.

Cleanliness

The restaurant generally received praise for cleanliness, although some reviews noted issues with the dining area and overall atmosphere.

Operating Hours

Customers expressed frustration over inconsistent operating hours, with reports of the restaurant closing earlier than posted.

Food Quality

While some customers enjoyed the food, others criticized it for being poorly prepared, lacking freshness, or not meeting expectations.
  • IS
    I S
    Nov 6, 2025
    1.0
    I’m a loyal KFC customer and I eat at this restaurant quite often, but my last experience was very disappointing. I arrived around 8:30 PM, and the dining area was closed, with only the drive-thru open. I explained to the young lady at the window, who introduced herself as the manager named Kase, that I was driving a large truck and couldn’t physically go through the drive-thru, but I still wanted to place an order. Unfortunately, she refused to serve me, saying that it didn’t matter and that I couldn’t be served without a car. What bothered me the most was her attitude — she smiled in a sarcastic way, as if she was amused by the situation, instead of trying to find a solution or show some understanding. I believe that a big chain like KFC should show more respect toward its customers, especially those who work on the road and can’t use the drive-thru for obvious reasons. I hope management takes this situation seriously so that other customers won’t have to go through the same experience.
  • JJ
    JustMe
    Sep 11, 2025
    5.0
    I want to give a special Thank You to Conrad who made our lunch experience today exceptional! He was polite, professional & down right funny. His interaction with guests should be mirrored by other employees. Service was fast and our lunch was delicious. A shout out to the cooks as well!
  • TM
    Taryn Music
    Aug 29, 2025
    1.0
    Messed the whole order up and got everything mixed up and was made awfully never had so much complication at a taco bell

Frequently Asked Questions About Taco Bell / KFC

What are the drive-through hours of Taco Bell at 501 Gordonsville Highway?

The drive-through is open daily from 6:00 AM to 11:00 PM.

When is the dining area of Taco Bell open?

Indoor dining is open daily from 10:00 AM to 9:30 PM, with extended hours until 10:00 PM on Fridays and Saturdays.