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McDonald's

3.4
(2334 reviews)

Business Details

481 Gordonsville Hwy, Gordonsville, TN
38563, United States
(615) 683-1000
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
481 Gordonsville Hwy, Gordonsville, TN
38563, United States

Hours

Reviews

3.4
2,334 reviews
5 stars
741
4 stars
531
3 stars
457
2 stars
209
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Food Quality

There were numerous complaints about cold or stale food, as well as incorrect orders, leading to dissatisfaction with the overall food quality.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others noted a lack of professionalism and poor attitudes among employees.
  • PL
    Patricia Love
    Feb 22, 2026
    1.0
    Burgers had been there way to long nuggets the same the time before this trip didn't put my baby burger in bag this was all ordered from door dash the day mangers are great but night management needs to get out of office I did 20 years of restrantant management it's really sad
  • MG
    Matthew Grisham
    Feb 19, 2026
    2.0
    Shamrock shake tastes like toothpaste 🤣 more syrup than ice cream.
  • JH
    Jennifer Hargenrader
    Feb 19, 2026
    3.0
    It was McDonalds. My bacon, egg, and cheese biscuit had 1 half piece of bacon on it. The coffee was not hot, but it tasted good.
  • BS
    Brian Slocum
    Feb 8, 2026
    2.0
    Intended to dine in but with no one else in the store but one mom with her 2 small children in the play area there was only us there. Every table needed to be wiped off, people were standing around behind the counter. This was super bowl Sunday and there was no business. I didn't even want to check the bathroom so I can't give a review on that.
  • JV
    Jacob Vandebiezen
    Jan 28, 2026
    1.0
    When i went to order thr cashier had a snotty additude and my food was pretty much cold by the time I got it and I ordered 3 fries 2 were mediums and the other was a large the 2 mediums were pretty much a small and the large was barley a medium

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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