Location.com logo
Brand Certified

Arby's

4.0
(675 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
106 Bradford Blvd, Gordonsville, TN
38563, United States

Hours

Reviews

4.0
675 reviews
5 stars
309
4 stars
186
3 stars
102
2 stars
30
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with food quality, with some praising freshness and taste while others reported cold or poorly prepared items.

Service Speed

Service speed was frequently criticized, with many customers experiencing long wait times in both drive-thru and dine-in.

Customer Service

Customer service varied widely; some reviews highlighted friendly staff, while others noted rudeness and poor handling of orders.

Cleanliness

The cleanliness of the restaurant received positive remarks, but there were also complaints about unsanitary conditions in certain areas.

Pricing

Several customers expressed concerns about rising prices relative to the quality of food and service.
  • JB
    Jeanie Bone
    Dec 19, 2025
    5.0
    This was the best food I’ve ever ate at an Arby’s in my life!!! Ordered jalapeno poppers, crinkled fries, potato cakes, roast beef slider and cheeseburger. It was made fresh and came out the perfect temper. My boyfriend and I could not stop eating it and commenting on how incredibly good it was. High recommend it while traveling along I-40. Also, great staff and very clean.
  • BE
    Brooke Edgemon
    Dec 15, 2025
    4.0
    I loved it, the food is always good, its just the price could be a little cheaper and that is why the 4 stars.
  • DH
    Daniel Hillis
    Nov 1, 2025
    1.0
    Since it didn't post the first time I was going to eat there today but your lobby doors are locked and there's a a line eight cars deep at the drive-thru
  • KG
    Krisann Garmer
    Oct 24, 2025
    2.0
    Idk how you can mess up taking an order especially when you ask questions specific to that item. All I wanted was gyro. It was carry out. Pretty sure the lady who took my order and bagged the order was the manager for the shift. But she was also busy on looking at the phone and trying to million other things while 4 other workers in the back that look calm and capable of doing their job. Its not like arbys is very busy. But I love 30mins from arby's. All I wanted was a refund for my food only not anything else. But somehow we cant give card refunds over the phone which I find hard to believe since I seen plenty of other fast-food places do it. She even started getting snippy with me. Call corporate and just got a full a refund.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others