Arby's

4.0
674 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
106 Bradford Blvd, Gordonsville, TN
38563, United States

Hours

Reviews

4.0
674 reviews
5 stars
307
4 stars
187
3 stars
102
2 stars
30
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor customer service, and order inaccuracies.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others found them cold, poorly prepared, or not as expected.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices relative to the quality of food and service.

Staff Friendliness

While some reviews highlighted friendly and helpful staff, others noted rude behavior and lack of attention.
  • JB
    Jeanie Bone
    Dec 19, 2025
    5.0
    This was the best food I’ve ever ate at an Arby’s in my life!!! Ordered jalapeno poppers, crinkled fries, potato cakes, roast beef slider and cheeseburger. It was made fresh and came out the perfect temper. My boyfriend and I could not stop eating it and commenting on how incredibly good it was. High recommend it while traveling along I-40. Also, great staff and very clean.
  • BE
    Brooke Edgemon
    Dec 15, 2025
    4.0
    I loved it, the food is always good, its just the price could be a little cheaper and that is why the 4 stars.
  • DH
    Daniel Hillis
    Nov 1, 2025
    1.0
    Since it didn't post the first time I was going to eat there today but your lobby doors are locked and there's a a line eight cars deep at the drive-thru
  • KG
    Krisann Garmer
    Oct 24, 2025
    2.0
    Idk how you can mess up taking an order especially when you ask questions specific to that item. All I wanted was gyro. It was carry out. Pretty sure the lady who took my order and bagged the order was the manager for the shift. But she was also busy on looking at the phone and trying to million other things while 4 other workers in the back that look calm and capable of doing their job. Its not like arbys is very busy. But I love 30mins from arby's. All I wanted was a refund for my food only not anything else. But somehow we cant give card refunds over the phone which I find hard to believe since I seen plenty of other fast-food places do it. She even started getting snippy with me. Call corporate and just got a full a refund.
  • SD
    shanel davis
    Aug 1, 2025
    2.0
    It’s a little ridiculous to have to pay 30$ for two meals at a mediocre fast food place, it’s even more ridiculous when they can’t even make it edible. I get it’s fast food and it’s not gonna be perfect but it was more acceptable when it wasn’t the same price as eating at a real restaurant with actually good food. If we are gonna be paying this much the least you can do is train your people to put together a sandwich. If you wouldn’t eat it or find it appetizing looking, don’t send it out, simple.