Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported that the food was often cold, stale, or not fresh, with several instances of receiving incorrect or poorly prepared items.
Service Issues
Numerous reviews highlighted slow service, long wait times, and frequent order mistakes, leading to customer frustration.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions in the kitchen and restrooms.
Staff Attitude
While some reviews praised friendly staff, others reported rude or unprofessional behavior, particularly during busy times.
Overall Experience
Customer experiences varied widely, with some enjoying their meals and service while others expressed disappointment and vowed not to return.
EM
Elaine Matlock
Jan 5, 2026
1.0
I ask for a sauce for my nuggetts and I was charge for a sauce that I should have gotten with my nuggets in the first place. The guy at the front said it was because I did not order a sauce when I placed my order. It is not the first time that this same person has treated me poorly. When I see him. I just want to leave.
TP
Troy Polen
Dec 31, 2025
5.0
Service always quick and food hot
ZW
Zee Williams
Dec 16, 2025
3.0
They charge for ranch now.
SS
Shelly Star
Dec 10, 2025
1.0
The food is never fresh it always taste like they have had the food setting for hrs
DM
Domi M
Sep 13, 2025
3.0
Bacon burger sans bacon...c'est nouveau ça vient de sortir... bientôt le cheeseburger sans cheese...un wrap, un burger, 2 salade et 4 boissons 52€...trop cher pour ce que c'est!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 310 Long Hollow Pike, Goodlettsville, TN?
Wendy's at this location is open daily from 6:00 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's has a drive-thru open daily from 6:00 AM to midnight.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app for pickup or delivery where available.
What payment methods are accepted at Wendy's on Long Hollow Pike?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is breakfast served at this Wendy's location?
Yes, breakfast is available. You can choose from combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I provide feedback or contact this Wendy's location?
You can call (615) 756-4244 directly, reach Customer Care via live chat on their website, or fill out the Wendy’s Customer Satisfaction Survey with your receipt details.
Are there other fast food options near Wendy's on Long Hollow Pike?
Yes, nearby fast food places include KFC, McDonald's, Taco Bell, and Domino's Pizza, offering variety if you're looking for alternatives or group options.
What nearby hotels are close to Wendy's for visitors in Goodlettsville?
Star Hotel, Somatel Goodlettsville Hotel, Somatel Goodlestville Hotel, and Econo Lodge are nearby accommodations convenient for visitors.
Where can I grab a coffee near Wendy's on Long Hollow Pike?
7 Brew Coffee is a nearby coffee shop where you can enjoy a beverage before or after your meal at Wendy's.
Are there any health or wellness services near Wendy's at 310 Long Hollow Pike?
Yes, The Joint Chiropractic and Amy Massage Spa are nearby if you want to visit for therapy or relaxation around your meal time.