Taco Bell

3.5
702 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 320 Long Hollow Pike in Goodlettsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
320 Long Hollow Pike, Goodlettsville, TN
37072, United States

Hours

Reviews

3.5
702 reviews
5 stars
282
4 stars
132
3 stars
87
2 stars
39
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times and orders being incorrect or incomplete.

Staff Attitude

Many reviews highlighted poor customer service, including rude staff and a lack of professionalism.

Food Quality

Several customers complained about the quality of food, including stale items, incorrect orders, and unsanitary conditions.

Management Problems

Reviews indicated a need for better management, with complaints about staff behavior and operational issues.

Cleanliness

Customers noted cleanliness issues in the dining area and bathrooms, contributing to a negative experience.
  • BT
    Belynda Trumble
    5 days ago
    1.0
    The manager, Bri, is one of the rudest people I've encountered. She walked in last week and immediately started snapping at the employees for no reason. It's like she's on a power trip but it only made herself and the store look bad. Apparently this type of behavior is condoned by the store and district managers. I will definitely be making a call to the corporate office to let them know how this store is run. I feel bad for the staff who had to endure that treatment.
  • SS
    sosa7790
    Jan 2, 2026
    3.0
    Not even busy but washroom had no soap or paper towels. Sign says they check the washrooms every 30 mins, yeah right. Tables werent wiped down and it smelt like pee at the first table we sat at.
  • JP
    JoeGloria Pendergrass
    Dec 18, 2025
    2.0
    Food consistent with TB in general. Very, very slow service.
  • PS
    Patty Suarez
    Dec 10, 2025
    5.0
    Food was good, place was clean, the staff was nice and efficient. Special thanks to LaDonte he saw my complicated order and came to me in the dining room to assure me that he wanted to get it right. Thanks a bunch
  • DF
    Doll Face
    Nov 24, 2025
    1.0
    I need cooperate to contact me asap!! I will also be calling another Taco Bell to report this behavior and bad customer service!! I ordered 40 dollars in food the boxes!! They didn’t even make the boxes and slung all the food upside down and MISSING HALF MY ORDER!!! And when I called they argued with me that they made!! The manager herself supposedly said that she made this order and so I said you made my box orders but didn’t even put them in a box’s and forgot half my food?! I said wow that’s not good management and I said will I be getting the food you forgot which was ALOT OF FOOD BECAUSE THEY SLUNG IT IN THE BAG!!! And they were mad because I was eating the part of my order that I did get!!! I just want what I paid for !!! This location needs a new manager and crew asap!!! Stealing people’s money is NOT OK AND BOT GIVING TJEN WHAT THEY PAID FOR !! I literally didn’t get any tacos just chuplupa and nothing basically from my 9 dollar box!!! Like wow!!! And beefy 5 layer burritos and so much more was missing was just a bunch of chalupas!! Will be calling cooperate next and sending them an email asap!!

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 320 Long Hollow Pike?

The drive-through is open from 8:00 AM to 2:00 AM Monday through Thursday, Saturday and Sunday, and stays open until 3:00 AM on Fridays.

Where is this Taco Bell location situated?

This Taco Bell is located at 320 Long Hollow Pike, Goodlettsville, TN 37072, USA.