Taco Bell

3.5
693 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 320 Long Hollow Pike in Goodlettsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
320 Long Hollow Pike, Goodlettsville, TN
37072, United States

Hours

Reviews

3.5
693 reviews
5 stars
278
4 stars
132
3 stars
86
2 stars
38
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned poor food quality, including stale items, incorrect ingredients, and unsanitary conditions.

Management Problems

Customers expressed concerns about poor management, including unprofessional behavior from staff and lack of accountability.

Cleanliness

The restaurant was frequently described as dirty, with reports of unsanitary conditions in the dining area and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, highlighting specific items they enjoyed.
  • CH
    Cynthia Burch Horton
    Oct 19, 2025
    1.0
    Placed an order on the app, got to the order speaker and was told they're only taking door dash or uber eats orders. Hours state on Google that they're open til 2 am, it's not even 1 yet. I said I placed a mobile order, and was told they're not taking them. Well I already paid for it how am I supposed to cancel it? He said I'd have to request a refund on the app. I don't know how to do that and why the heck can't I be served????? I arrived at your advertised hours. There's no reason why I could not be served!!!!! I'll never come back!!!!!
  • JP
    Joe Parda
    Oct 18, 2025
    5.0
    These guys were awesome! They made my wife an Enchirito using ingredients they had. It was a great experience, so thankful!
  • TM
    Thomas Mason
    Oct 14, 2025
    1.0
    Waited 20 minutes and ask about the delay and was told they lost the recipt
  • GF
    Gabby F
    Oct 9, 2025
    1.0
    I typically don’t bother giving reviews but I wish I could give 0 stars. My mother and I took a 15+ hour road trip and when we finally arrived, I decided I was hungry for Taco Bell. The staff is HORRIBLE. The female worker had the absolute worst attitude. I wouldn’t bother going here, especially with everyone else’s experiences. Read previous reviews — downright disgusting.
  • MC
    Mary Cuce
    Sep 29, 2025
    1.0
    This toca bell is in need of some good management The kids running this place is terrible The drive threw takes for every and then when you go inside you wait for ever again but worse then that you see an employee making your food with Kleenex or toilet tissue literally hanging out of her nose disgusting you see employees coming from the back with their baby's I mean really what is going on in this taco bell!!!????wanted to take the pictures but there was even a customer waiting for the other half of her order for 30 mins while the food they gave her was getting cold and someone told her they hadn't even made her other half!

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 320 Long Hollow Pike?

The drive-through is open from 8:00 AM to 2:00 AM Monday through Thursday, Saturday and Sunday, and stays open until 3:00 AM on Fridays.

Where is this Taco Bell location situated?

This Taco Bell is located at 320 Long Hollow Pike, Goodlettsville, TN 37072, USA.