Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 320 Long Hollow Pike in Goodlettsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported extremely slow service, with long wait times and orders being incorrect or incomplete.
Staff Attitude
Many reviews highlighted poor customer service, including rude staff and a lack of professionalism.
Food Quality
Several customers complained about the quality of food, including stale items, incorrect orders, and unsanitary conditions.
Management Problems
Reviews indicated a need for better management, with complaints about staff behavior and operational issues.
Cleanliness
Customers noted cleanliness issues in the dining area and bathrooms, contributing to a negative experience.
BT
Belynda Trumble
5 days ago
1.0
The manager, Bri, is one of the rudest people I've encountered. She walked in last week and immediately started snapping at the employees for no reason. It's like she's on a power trip but it only made herself and the store look bad. Apparently this type of behavior is condoned by the store and district managers. I will definitely be making a call to the corporate office to let them know how this store is run. I feel bad for the staff who had to endure that treatment.
SS
sosa7790
Jan 2, 2026
3.0
Not even busy but washroom had no soap or paper towels. Sign says they check the washrooms every 30 mins, yeah right. Tables werent wiped down and it smelt like pee at the first table we sat at.
JP
JoeGloria Pendergrass
Dec 18, 2025
2.0
Food consistent with TB in general. Very, very slow service.
PS
Patty Suarez
Dec 10, 2025
5.0
Food was good, place was clean, the staff was nice and efficient. Special thanks to LaDonte he saw my complicated order and came to me in the dining room to assure me that he wanted to get it right. Thanks a bunch
DF
Doll Face
Nov 24, 2025
1.0
I need cooperate to contact me asap!! I will also be calling another Taco Bell to report this behavior and bad customer service!! I ordered 40 dollars in food the boxes!! They didn’t even make the boxes and slung all the food upside down and MISSING HALF MY ORDER!!! And when I called they argued with me that they made!! The manager herself supposedly said that she made this order and so I said you made my box orders but didn’t even put them in a box’s and forgot half my food?! I said wow that’s not good management and I said will I be getting the food you forgot which was ALOT OF FOOD BECAUSE THEY SLUNG IT IN THE BAG!!! And they were mad because I was eating the part of my order that I did get!!! I just want what I paid for !!! This location needs a new manager and crew asap!!! Stealing people’s money is NOT OK AND BOT GIVING TJEN WHAT THEY PAID FOR !! I literally didn’t get any tacos just chuplupa and nothing basically from my 9 dollar box!!! Like wow!!! And beefy 5 layer burritos and so much more was missing was just a bunch of chalupas!! Will be calling cooperate next and sending them an email asap!!
What are the drive-through hours for Taco Bell at 320 Long Hollow Pike?
The drive-through is open from 8:00 AM to 2:00 AM Monday through Thursday, Saturday and Sunday, and stays open until 3:00 AM on Fridays.
Where is this Taco Bell location situated?
This Taco Bell is located at 320 Long Hollow Pike, Goodlettsville, TN 37072, USA.
What types of payment does Taco Bell at this location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What are some popular menu items at this Taco Bell?
Popular items include tacos, burritos, combos, Dollar Cravings, breakfast options, and specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch.
Can I order food online for pickup or delivery at this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup or get your food delivered.
Does this Taco Bell serve breakfast and vegetarian options?
Yes, it serves breakfast and has vegetarian menu options available.
Is there seating available and does this Taco Bell welcome families and children?
Yes, there is seating available and the location welcomes families and children.
What nearby restaurants could I visit before or after dining at Taco Bell?
Nearby restaurants include Japan House (a steakhouse and Japanese restaurant), Domino's Pizza, KFC, Subway, Rice Box (Chinese/Asian cuisine), ZENSHI Handcrafted Sushi, Wendy's, and Shoney's.
Are there nearby hotels if I'm visiting from out of town?
Yes, nearby hotels include Somatel Goodlettsville Hotel, Star Hotel, Somatel Goodlestville Hotel, and Econo Lodge.
What other services or shops are close to this Taco Bell?
Nearby services and shops include Amy Massage Spa, Vapor Outlet (e-cigarette store), Cute'cle Nails, The Dental Boutique, Benchmark Physical Therapy, Perfect Cleaners, Hancock's Premiere Jewelers, Coinstar machines, and Eagle's Smoke Shop.