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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Goodlettsville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 136 Long Hollow Pike for the ultimate SONIC experience!
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Food quality was inconsistent, with several complaints about cold or improperly cooked items, while some customers praised specific items like onion rings.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.
Customer Experience
While some customers enjoyed their visits and praised the staff, a significant number expressed frustration with the overall experience, citing unprofessional behavior and lack of attention.
JC
Jere Clancy
Feb 15, 2026
5.0
Love love ❤️
TT
Tina Tidwell
Feb 13, 2026
5.0
I love this place just like family
LG
Lydia Grace
Feb 3, 2026
1.0
Employees dont care if the orders right and if you dare to ask for ANYTHING like a drink carrier or sauce, etc their immediate response everytime is, "you didn't order it on the app" and they give you attitude. If your order is missing something or wrong, its a HUGE inconvenience to them to fix it and they definitely let you know it.
Honestly, if it wasn't for the cheap drinks and route 44 tea, I'd go somewhere else.
The employee's attitudes suck here, its a 50/50 your orders right, and they don't want to work and its obvious.
SC
SLC Cammon
Jan 16, 2026
1.0
I waited for some cheddar poppers for thirty minutes
AP
A P
Dec 12, 2025
3.0
I'm actually super confused and find this comical. I was asked to get a Sundae for a friend. I don't eat here but I was confident they put in the wrong order. I read shake on the screen. I pushed the button and said did you hear I said Sundae? They said yes it's the same thing. After waiting for a while I pushed it again checking on my order saying the word Sundae again. They said yes ma'am your Sundae is coming. What comes out to my vehicle a milkshake! Lol Apparently it's disguised as a hot fudge Sundae.