McDonald's

3.3
1650 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
906 Two Mile Pky, Goodlettsville, TN
37072, United States

Hours

Reviews

3.3
1,650 reviews
5 stars
556
4 stars
280
3 stars
305
2 stars
143
1 star
366

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, particularly the manager, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including bathrooms and food areas.

Speed of Service

Customers frequently complained about slow service, with long wait times for both drive-thru and in-store orders.

Food Quality

While some customers enjoyed their food, many reported cold or poorly prepared items, contributing to dissatisfaction.
  • AB
    Ally Baharlou
    3 days ago
    5.0
    Whatever makes my kid happy makes me happy
  • JG
    John Galitello
    Nov 15, 2025
    1.0
    I go to this location often due to work however today was not a great experience The line got held up for an unknown reason, I had became trapped at the speaker for the order when this happened so I couldn’t leave. After that we flew through the line which was a little bit of an upswing. The ticket time and the time my card was charged for the order was 20 minutes later. And when I got the bag and drove away I realized my order was wrong.
  • DR
    Dave Ross
    Oct 28, 2025
    3.0
    So I am walking and hit the indoor kiosk. I ordered a McChicken, a McDouble, a shake and a frappe. Being the only customer inside at 8:30pm I thought sweet, no wait. Boy was I wrong. I found myself surprised that it took 16 min to receive it, and the shake was the wrong size. It took another 4 min to get the correct one. I had no idea it took that long to pour a shake from the shake machine, or make those other items. So much for fast food. I'd much rather put up positive reviews
  • BG
    Bertha Garduza
    Oct 26, 2025
    1.0
    We had a mobile order and they asked us to pull up to the next window because out chicken sandwich was not ready. When they give us the bag we take off and as soon as we get home we realize that the chicken sandwich was not in the bag. We went back and spoke to the lady in the window and asked us to move forward and the manager Rosa was super rude making comments like if we were trusting to scam them with a burger arguing that she put everything in the bag. Her comments were unnecessary and very rude accusing us of “stealing” a chicken sandwich.Never again will I go there.
  • DD
    demon117
    Oct 19, 2025
    1.0
    PUT THE FRIES IN THE BAG AND MOVE ON, KAREN! I don’t care that you gave my DoorDash order to the wrong person. If I then reordered my food through DoorDash, and paid again, what gives you the right to tell my new Dasher that you’re not gonna remake the order? I bet if the workers were able to read English this wouldn’t be a problem. Are these are the same employees that demand $20/hour?

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday drive-thru.

Can I place an order for delivery from this McDonald's?

Yes, delivery is available daily from 5:00 AM to 10:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.