Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff and management, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and problems with mobile orders.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including trash and unsanitary food handling.
Speed of Service
Customers frequently complained about long wait times and slow service, particularly during busy hours.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items.
Z6
ZAY 615
Feb 12, 2026
2.0
Tbh I use to go everyday . I’m not even the type to leave a review unless they screwed me over and today’s the day. I always get my frappe and 2 sandwiches , but they pulled me up to the 3rd window and I sat for 15 mins. I decided to go inside and get it, I get inside they said I never order one, and then had the nerve to ask if I had my receipt even after I told the lady at the first window I didn’t. Prolly won’t go back no more. Hardees it is 🤷🏾♂️
BG
Brandy G
Feb 9, 2026
1.0
Not on happy staff food quality poor
TB
Tina Brewster
Feb 4, 2026
5.0
The service through the drive thru was good. The staff was nice and the food was hot.
LB
Ladonna Bigsby
Jan 26, 2026
1.0
Terrible management. Very very rude!
Didn’t give me refunds back for 2 kids meals.
DS
Dante Strife
Jan 22, 2026
1.0
Do not come to this McDonald's the staff a extremely rude and will not acknowledge you when you are at the counter the you man that finally came up to the counter gave me a nasty attitude about was cussing me out in Spanish when I was trying to get their attention very unprofessional this is the worst McDonald's I will never come back