McDonald's

3.3
1673 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
906 Two Mile Pky, Goodlettsville, TN
37072, United States

Hours

Reviews

3.3
1,673 reviews
5 stars
565
4 stars
282
3 stars
306
2 stars
144
1 star
376

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of communication and professionalism from staff.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty bathrooms and trash-filled areas, contributing to a negative dining experience.

Food Quality

Customers experienced inconsistent food quality, with reports of cold or improperly prepared items, leading to dissatisfaction with their meals.

Staff Behavior

Multiple reviews mentioned rude or unhelpful staff, with some customers feeling disrespected or ignored during their visits.
  • MM
    michaela mitchell
    Jan 3, 2026
    1.0
    man these folks to slow for me & dropped my nuggetss on the floor & tried to give it to me after the favt it dropped on the floor and was steady pasting around and was laughing and giggling like everything so funny about my good dropping on the floor .
  • SS
    Shylock
    Jan 2, 2026
    1.0
    Absolutely never again . Waiting 12 minutes .had to ring up my own food. Not one person speaking English
  • LO
    Lupizx Ostorga
    Dec 30, 2025
    1.0
    La que está atendiendo la primera ventana debería enseñarle cómo se trata ala gente no se porque trabajan si no va hacer amable con los cliente 8:59am 12/30/25
  • CN
    C T (Nor)
    Dec 23, 2025
    1.0
    Girl behind the register cant speak English hardly. Not to mention ahe gets an attitude when you cant understand her. They are all in the back being loud and messing around. No professionalism at all.
  • WJ
    Wayne Judkins
    Dec 22, 2025
    1.0
    I purchased 1 Mcgriddle on the app to pick up at this McDonalds yesterday 12/21/25. When I got home I was looking at my banking app and saw beside the charge for my Mcgriddle, my card had been charged $25. This shocks me that this is possible. I'm going to the McDonalds today to see if I can get my money back. They said I have 48 hours to come show them the charge. We'll see !!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday drive-thru.

Can I place an order for delivery from this McDonald's?

Yes, delivery is available daily from 5:00 AM to 10:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.