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McDonald's

3.3
(1684 reviews)

Business Details

906 Two Mile Pky, Goodlettsville, TN
37072, United States
(615) 859-2994
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
906 Two Mile Pky, Goodlettsville, TN
37072, United States

Hours

Reviews

3.3
1,684 reviews
5 stars
570
4 stars
283
3 stars
307
2 stars
144
1 star
380

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff and management, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and problems with mobile orders.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including trash and unsanitary food handling.

Speed of Service

Customers frequently complained about long wait times and slow service, particularly during busy hours.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items.
  • Z6
    ZAY 615
    Feb 12, 2026
    2.0
    Tbh I use to go everyday . I’m not even the type to leave a review unless they screwed me over and today’s the day. I always get my frappe and 2 sandwiches , but they pulled me up to the 3rd window and I sat for 15 mins. I decided to go inside and get it, I get inside they said I never order one, and then had the nerve to ask if I had my receipt even after I told the lady at the first window I didn’t. Prolly won’t go back no more. Hardees it is 🤷🏾‍♂️
  • BG
    Brandy G
    Feb 9, 2026
    1.0
    Not on happy staff food quality poor
  • TB
    Tina Brewster
    Feb 4, 2026
    5.0
    The service through the drive thru was good. The staff was nice and the food was hot.
  • LB
    Ladonna Bigsby
    Jan 26, 2026
    1.0
    Terrible management. Very very rude! Didn’t give me refunds back for 2 kids meals.
  • DS
    Dante Strife
    Jan 22, 2026
    1.0
    Do not come to this McDonald's the staff a extremely rude and will not acknowledge you when you are at the counter the you man that finally came up to the counter gave me a nasty attitude about was cussing me out in Spanish when I was trying to get their attention very unprofessional this is the worst McDonald's I will never come back

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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