Customer experiences with staff are mixed; while some found them friendly and efficient, others reported rudeness and poor service.
Food Quality
Food quality is inconsistent, with several customers noting cold or poorly prepared items, while others praised the ice cream and specific menu items.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, affecting overall customer satisfaction.
Atmosphere
The restaurant's atmosphere is described as needing updates, with some customers feeling it is run down or unwelcoming.
Value for Money
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high for the quality received.
JK
jean kelley
Jun 5, 2023
5.0
Need to clean up some. But always still stop for ice cream. Their soft serve has changed. Don't seem to be cold anymore. And I'd know. Been getting at least 15 times a week with family for over 40 yrs
What are the operating hours of Dairy Queen Grill & Chill in Goodlettsville, TN?
The restaurant is open Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 10:00 AM to 9:00 PM, and on Wednesday from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 211 S Main St, Goodlettsville, TN 37072-1710, USA.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the location offers booster seats, high chairs, is family-friendly, and welcomes children.
Is there drive-thru service available at Dairy Queen Grill & Chill?
Yes, the restaurant provides convenient drive-thru service for customers.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order for pickup via their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/44440/.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, restroom facilities are available for customers at this location.
Are there any nearby hair or beauty salons near Dairy Queen Grill & Chill in Goodlettsville?
Yes, nearby hair and beauty salons include Painted Hair by Paige, sav’s salonn, Bluebird Salon, and Blush Nail Salon. Customers can plan a visit to these salons before or after enjoying their meal.
What dining options are available near Dairy Queen Grill & Chill besides Dairy Queen?
Nearby dining options include Lulus Cafe And Donuts and Lulu's, which offer Mexican cuisine and cafe options, and Liz’s Kitchen, an American restaurant and diner. These provide a variety of choices for customers in the area.
Are there any convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, A M Express is a nearby gas station and convenience store. The Rocky Stop Rock Shop also functions as a convenience store and shopping option, making it easy for customers to combine errands with a visit to Dairy Queen.