Dairy Queen Grill & Chill

4.0
465 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
211 S Main St, Goodlettsville, TN
37072-1710, United States

Hours

Reviews

4.0
465 reviews
5 stars
239
4 stars
105
3 stars
58
2 stars
24
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some found them friendly and efficient, others reported rudeness and poor service.

Food Quality

Food quality is inconsistent, with several customers noting cold or poorly prepared items, while others praised the ice cream and specific menu items.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, affecting overall customer satisfaction.

Atmosphere

The restaurant's atmosphere is described as needing updates, with some customers feeling it is run down or unwelcoming.

Value for Money

Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high for the quality received.
  • JK
    jean kelley
    Jun 5, 2023
    5.0
    Need to clean up some. But always still stop for ice cream. Their soft serve has changed. Don't seem to be cold anymore. And I'd know. Been getting at least 15 times a week with family for over 40 yrs
  • RB
    Randy B
    Feb 27, 2023
    1.0
    Food and service was horrible!
  • RD
    Romana Day
    Mar 10, 2020
    4.0
    I had the triple Brownie and fudge okay
  • JK
    J K
    Jul 15, 2019
    5.0
    I can always eat an ice cream cone.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Goodlettsville, TN?

The restaurant is open Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 10:00 AM to 9:00 PM, and on Wednesday from 10:00 AM to 10:00 PM.