As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative interactions.
Food Quality
While some customers praised the food as delicious and fresh, others reported issues with cold or poorly prepared items, including burnt fries and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty trashcans and a generally unkempt appearance of the restaurant.
Long Wait Times
Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant, leading to dissatisfaction.
Automated Ordering Issues
The introduction of an automated ordering system received mixed feedback, with many customers finding it inefficient and leading to incorrect orders.
ZS
Zach Smith
5 days ago
1.0
The rudest nastiest employees ever. I wouldn’t feed my dog the slop from there.
BF
brandon flores
6 days ago
2.0
Trashcans are always full of trash, half of their pumps are out of service and the ones that do work take forever to pump gas.
JR
Joseph Richardson
Dec 6, 2025
1.0
Was passing through and decided to order online. Pulled up to the box and stated I had an online order then it said please pull forward I was then told by the rude person at the window that online orders have to come inside. So not only did you waste your time but mine. Next time I will just take up more of your time while I sit there and order at the box and wait for you to make it. I had no idea you had to go inside. Maybe this should be stated when online ordering.
EP
Eric Peak
Nov 28, 2025
2.0
This place is really gone downhill. Customer service has been gone.
SS
Shelly Star
Oct 5, 2025
5.0
Haven’t been there in years decided to go to the Rivergate one and the wings were so good they were made hot and the night time staff was great!
What are the Checkers Goodlettsville location's regular opening hours?
Checkers in Goodlettsville is open daily from 10:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
Does Checkers Goodlettsville offer drive-thru and takeout services?
Yes, this location offers drive-thru and takeout services to provide convenience and safety for customers.
Can I order food online for delivery from Checkers Goodlettsville?
Yes, you can order delivery online through this link: https://order.checkersandrallys.com/menu/3063-goodlettsville.
What payment options are accepted at Checkers Goodlettsville?
They accept American Express, Cash, Check, MasterCard, and Visa for payment.
What are some of the signature menu items at Checkers Goodlettsville?
Some specialities include the Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What type of attire is recommended when visiting Checkers Goodlettsville?
Casual attire is suitable when visiting this fast food restaurant.
Where is Checkers Goodlettsville located?
It is located at 930 Rivergate Parkway, Goodlettsville, TN 37072.
What popular dining options are available near Checkers Goodlettsville?
Nearby popular dining options include Red Lobster for seafood and Petro's Chili & Chips for Mexican fast food, providing a variety of meal choices.
Are there shopping opportunities close to Checkers Goodlettsville?
Yes, you can visit City Gear for fashion accessories, Toys"R"Us for toys and games, and the Food Court at RiverGate Mall for a variety of dining and shopping experiences.
What nearby services can complement my visit to Checkers Goodlettsville?
Near Checkers, you can find Western Union for money transfer services, LibertyX Bitcoin ATM for cryptocurrency needs, and Fast-Fix Jewelry and Watch Repairs for repair services.
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