Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Germantown, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Germantown, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
477 reviews
5 stars
154
4 stars
116
3 stars
86
2 stars
37
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, leading to a consistently negative service experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold, stale, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly at the drive-thru and take-out areas.
Speed of Service
While some customers experienced fast service, many others reported long wait times, especially during peak hours.
- MLMichael LoveNov 5, 20251.0Slow, slow, slow, slow, slow, slow ,slow,slow ,slow,slow, slow, really slow, did I mention the place was slow!!!!!!!!! I was the only one at the counter, think about it I was the only one at the counter.
- CCCarliOct 22, 20255.0One drive thru operator did amazing
- BWBrandon WhitleyOct 19, 20251.0Fast food is a stretch, 20 minute wait for food is crazy when I’m the only one here
- ALAustin LombardiSep 9, 20251.0Extreme, dirty, filthy food was horrible. Employees had attitude. Food was cold absolutely horrible place.
- EGErica GradyAug 19, 20251.0This Wendy's on Germany town need a class to teach management and workers how to communicate and handle customer they are rude no respect and they need to be reported to better business bureau it sad how full of hell some people are and then they get a job dealing with the customers. Now thats scary
Frequently Asked Questions About Wendy's
Is Germantown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Germantown, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Germantown, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (901) 756-1141.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Germantown Wendy’s serve breakfast?
Yes, this Wendy’s location in Germantown, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Germantown, TN?
The drive-thru at Wendy's Germantown is open from 7:00 AM to 10:00 PM Monday through Friday, and 8:00 AM to 10:00 PM on weekends.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Germantown serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order online or via app for this Wendy's?
You can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at Wendy's Germantown?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's Germantown currently open?
Yes, this Wendy's location is open and committed to serving customers daily.
Where is Wendy's Germantown located?
Wendy's Germantown is located at 9197 Poplar Ave, Germantown, TN 38138.
Are there nearby restaurants where I can visit before or after eating at Wendy's?
Nearby you can find Blue Honey Bistro for French and American cuisine, Rock N Roll Sushi for Japanese food, Mellow Mushroom for pizza, and The Salad Station for healthier salad options.
What nearby places can help with fitness or wellness around Wendy's Germantown?
HOTWORX is a nearby yoga and gym facility, and Star Physical Therapy offers physical therapy services close to Wendy's.
Are there local shops or services near Wendy's Germantown that customers might find useful?
Yes, neighbors include Hollie Winter Fine Jewelry for jewelry needs, Milano Nail Spa for beauty services, and GNC Live Well for vitamins and supplements.
How can I provide feedback or contact Wendy's Germantown?
You can contact the location directly at (901) 756-1141, reach Customer Care via live chat on the Wendy's contact page, or fill out their Customer Satisfaction Survey online.