Panera Bread

3.9
535 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Germantown is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Panera Bread
7850 Poplar Avenue, Germantown, TN
38138, United States

Hours

Reviews

3.9
535 reviews
5 stars
270
4 stars
123
3 stars
47
2 stars
30
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and understaffing issues, leading to frustration.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, food temperature, and quality, particularly with specific items like bagels and salads.

Staff Friendliness

Several reviews highlighted the friendliness and helpfulness of the staff, with specific employees receiving praise for their exceptional service.

Cleanliness

Multiple customers noted cleanliness issues, including dirty tables and unkempt restrooms, which detracted from their dining experience.
  • WN
    Wayne Nesmith
    1 day ago
    5.0
    Love this location. Staff is always friendly and kind. Coffees & hot water for tea is always stocked. And oh, those pastries in the display... they call my name, no really *. Super clean bathroom and dining room also
  • JR
    James Ryan
    Jan 5, 2026
    2.0
    This location has gone way downhill. They’re often out of items and it’s not nearly as clean as it used to be. Food is decent, but service is slow.
  • NL
    Nadia Lasfar
    Jan 3, 2026
    4.0
    Everything is good we love this place only one think don’t like it !! need more people to prepare the orders only one take the order and then she’s going to make it and big line waiting to place orders no one has time to wait ☹️
  • PR
    Piper Robinson
    Dec 31, 2025
    1.0
    bruh can yall do anything for doordash well?? people are ordering yalls overpriced shit and youre sending them halfassed food, get yall shit together fr or yall are gonna piss the wrong people off. all a girl wanted was a bowl of chicken noodle soup, and yall gave me broth with one noodle, one carrot, and chicken crumbs. DO BETTER!!! this aint the first time either.
  • SG
    Susanne G.
    Dec 19, 2025
    2.0
    1) It always smells terrible in here like burnt food in a dirty oven. 2) How do you sell out of Mac and cheese “every night” before dinner time? This has to be one of the most popular things here. Stock it up! And lastly 3) they are so SLOW.

Frequently Asked Questions About Panera Bread

Does Panera Bread Germantown accept reservations?

No, Panera Bread Germantown does not accept reservations.

What are the operating hours for Panera Bread Germantown?

Panera Bread Germantown is open daily from 6:00 AM to 9:00 PM.