Business Details
About
Mexican Restaurant
Chipotle Germantown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
51 reviews
5 stars
16
4 stars
5
3 stars
2
2 stars
4
1 star
24
- DHDerrick Heyward4 days ago5.0The staff was awesome a d tbe food was good and I got that BOGO. Priceless This is the first one. Steak. I have a chicken bowl left. Good deal due to the price of one.
- DNDebra NakatsumiJan 3, 20264.0Got the beef that was limited time. I paid $20 for a bowl, of extra for guacamole on top, and a drink. Food ok, but price was a little high for me. Will not order again. The meat was just ok, nothing special
- SZShun ZhangDec 30, 20251.0Went there for a quick lunch, the light skin older guy with big eye work there gave as little food as possible. I am talk everything is half inserted gave the full serving, and trying to rush me out even there wasn't busy as that. There's no lines he trying to rush me out and serving as little food as possible.he is lucky I didn't called the company.
- JNJoe NashDec 29, 20251.0Store hours say closed at 11 but when we got there, they had nothing they were already closing at 9:58. Staff was not friendly and had hardly any food. Worst experience I’ve had at a chipotle. The reviews in the stars are correct
- NNNpjDec 12, 20251.0I visited this location at 9:30 p.m. and was informed that they were only accepting card payments. When I asked for clarification, Xavier explained that his coworker had already counted the register for the night. Two other customers entered shortly after me and were also told that only card payments and to-go orders were being accepted. One of the customers asked, “Don’t you close at 11 p.m.?” The supervisor responded that they were closing the dining area at 8 p.m. due to the holidays. It is concerning that the dining area is closing two weeks before Christmas, well ahead of the posted hours. The customer service provided was disappointing. The two customers chose to sit outside in approximately 40-degree weather to eat their meals, while the employees inside appeared to be watching and laughing, which was very unprofessional and inappropriate. I will be contacting corporate regarding this experience. This location is new, and it is unfortunate to see its reputation potentially affected by employees who do not seem to prioritize customer service.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Germantown serve?
Chipotle Germantown offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill in Germantown located?
It is located at 2110 West Street, Germantown, TN 38138, USA.
What are the opening hours of Chipotle Mexican Grill in Germantown?
Chipotle Germantown is open daily from 10:45 AM to 11:00 PM.
Can I order online from Chipotle Germantown?
Yes, you can order online through their website or the Chipotle app available on the App Store.
When did the Germantown Chipotle location open?
This Chipotle location opened on August 28, 2025.
How does Chipotle in Germantown ensure the quality of its food?
They use only 53 real ingredients and prioritize sourcing from farms that follow humane and sustainable practices as part of their Food with Integrity principles.
What are some nearby restaurants to Chipotle Germantown?
Nearby restaurants include Back Yard Burgers, West Street Diner, El Porton, Asian Eatery, and American Cafe, offering a variety of dining options.
Are there any nearby beauty or spa services around Chipotle Germantown?
Yes, nearby options include Emily Lorin Salon, Braids By Sam, Phenix Salon Suites, Gcr’s Ultimate Styling Salon, Hair by Lisa Gomez, and Face Spa.
What nearby services can I find around Chipotle Germantown for insurance and health?
You can find Brightway Insurance, The Andersen Agency, Shoemaker Insurance Solutions, Germantown Chiropractic Clinic, Natural Health Care, Life Liquified medical spa, and Point by Point Myotherapy nearby.
How can I find Chipotle Germantown using public places or landmarks?
Chipotle Germantown is near Stephen Stansell Square shopping center and Esplanade shopping real estate agent, which can help you locate the restaurant easily.