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Chipotle Mexican Grill

2.7
(64 reviews)

About

Mexican Restaurant
Chipotle Germantown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2110 West Street, Germantown, TN
38138, United States

Hours

Reviews

2.7
64 reviews
5 stars
21
4 stars
5
3 stars
2
2 stars
4
1 star
32
  • GG
    Garrett
    1 day ago
    5.0
    I stopped by this Chipotle after work tonight. I wanted to write a review because this Chipotle at the time of writing this review has a 2.6 star rating, but I had an excellent experience. Jeremiah was the one that served me this evening. He was friendly to deal with, attentive to my order, and he was cool with the portions (which means a ton to me when you pay $20 for fast food). They were out of white rice, but he let me know they had some that was about to be up. Many thanks to Jeremiah for the help this evening!! Also want to note that they had spoons, knives, and forks in stock. I literally don’t think I’ve seen all three in stock all at one time at any chipotle.
  • CB
    Cody Brown
    4 days ago
    1.0
    If you want to argue with someone about giving you the regular portion of queso this is the place for you. Lady gave me half a ladle of queso, asked for the full portion and she said "you want double queso?" No. I just want the regular amount. "That was the regular amount" Is the queso coming out of her check?
  • RG
    Ryan Glosson
    Feb 23, 2026
    1.0
    I want to like this chipotle so bad because the location is amazing. The folks at this location seem to actively make things weird/wrong just for the sake of doing it. The burrito I am eating has more sour cream than rice and I had to toss it when I’ll eat near anything from here. How is this one so bad??? Please help whoever built it or is the franchisee or corporate or genuinely anyone.
  • DP
    Durga Puvvada
    Feb 22, 2026
    1.0
    One of the worst experience i have ever faced in chipotle the service they are offering is insane we asked to add extra meat but she was like why you need extra, we are paying for that so ofc we can add how much we can… and customer service is too bad no one is replying to what we are asking.. first please change that attitude.we are paying for what we have taken.
  • MJ
    Michael Jones
    Feb 15, 2026
    1.0
    This is just another money grubbin' corporate giant that is forcing really good authentic Mexican food establishments to go out of business. Chipotle's food has never been good and the fact so many of you complain about their dinky portions and expensive price tag is no surprise.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Germantown serve?

Chipotle Germantown offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill in Germantown located?

It is located at 2110 West Street, Germantown, TN 38138, USA.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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