Chipotle Mexican Grill

Reviews

• SD

  Star Dreams

  Nov 12, 2025
  3.0
  The food is decent so far but my issue is with the service. When they first opened, the service was great and then it fell off. The people that work there act like they don’t want to work there and they are not friendly. For example, I went in one night an hour and 15 minutes before they closed. The Workers seemed very annoyed. Also there was several ingredients unavailable and yet they still charged me full price. If you don’t have the ingredients, then you should not charge me full price ! every time I ask, they claim they can’t make anymore. When I order chips, they’re always extremely stale or overly salted. It’s not hard to get chips correct they make sure they charge for every little thing but they don’t compensate and takeoff for what they don’t have which They are consistently out of things, especially past 8 o’clock. Mind you they are open till 11. And after preparing my food the lady at the register informs me they are only taking cards. Smh I also don’t understand why they provide plastic forks, but they’re not individually wrapped. That’s very unsanitary either keep them behind the counter or get some wrapped ones. Overall, the food is decent if you catch them on a great day, the service is OK if you catch them on a great day, but they definitely have some things they need to fix, especially with the service attitude.
• AA

  Abby Ammons

  Nov 11, 2025
  1.0
  staff extremely uneducated on what an allergy even is! had to ask for gloves to be changed, when i asked for utensils to be changed i was ignored. staff seemed irritated that i didn’t want the toppings from the line, and then continued to use the same utensils from the line. cashier proceeded to charge me for the wrong item and instead of refunding me and redo the transaction she made me pay for 4 side tortillas to make up for it. won’t be back to this location for sure! was hoping the location would bring better customer service.
• RR

  RedSixSigma

  Nov 7, 2025
  2.0
  The food was prepared well. Dining area was messy and the entire interior smelled like the floor drains were clogged. Surprising for a “new” store.
• JS

  joan Simmons

  Nov 2, 2025
  1.0
  This is the worst Chipotle restaurant.The rice were uncooked it was absolutely horrible no fresh lettuce had to wait at least 20 minutes for chicken and the portions are so tiny for the price that you're paying.This is the worst of worst
• BJ

  Bryce Jett

  Oct 26, 2025
  2.0
  Food was good, as expected. service was good and everyone is nice and helpful. HOWEVER, 2 issues that make this 2 or less stars for this is the only Chipotle I have ever been to where they do not roll burritos correctly. They fold the sides last which means the burrito dumps out of the bottom. Also, my tortilla obviously ripped on roll and was ignored. The service area cleanliness is not great. food bits every where and falling into other bins. I had ordered 3 burritos all 3 required a re-roll and mine was ripped up the side. There definitely needs to be some more training and quality work at this new location, but everyone was nice and helpful.

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