We are a locally owned Bakeshop whose production site is in Germantown TN with a store front in Arlington, TN. We specialize in custom cakes, cupcakes, and gourmet desserts of all kinds. Combined, we have over 30 years of experience. We also specialize in specific dietary needs such as gluten free, dairy free, sugar free, and vegan. If you have a specific dietary need not listed, please inform us and we will be happy to accommodate you further. We are incredibly passionate with every piece of cake art that we complete, and we hope that it shows! Our Germanton location does not have a store front for grab and go purchases. We do offer custom cakes and desserts which can be placed by calling or emailing.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.