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McDonald's

3.5
(2910 reviews)

Business Details

1353 Parkway East, Gatlinburg, TN
37738, United States
(865) 436-4006
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1353 Parkway East, Gatlinburg, TN
37738, United States

Hours

Monday5:30 AM - 12:00 AM
Tuesday5:30 AM - 12:00 AM
Wednesday5:30 AM - 12:00 AM
Thursday5:30 AM - 12:00 AM
Friday5:30 AM - 12:00 AM
Saturday5:30 AM - 12:00 AM
Sunday5:30 AM - 12:00 AM

Reviews

3.5
2,910 reviews
5 stars
1,049
4 stars
598
3 stars
532
2 stars
240
1 star
491
  • YR
    Yanci Rosales
    1 day ago
    1.0
    No option for ZERO stars but definitely horrible service when ordering on drive thru and when picking up order.
  • CF
    Christian Furman
    3 days ago
    1.0
    I ordered an online three cheeseburgers, a basket of fries, and I guess the order was too hard.And they canceled it after I had already gotten there and checked in
  • RB
    Randy Burton
    Apr 2, 2026
    1.0
    Self serve kiosk wouldn’t work in the restaurant and nobody in the restaurant would even look at the counter terrible terrible terrible. This is a tourist town and you have crap for service. Went to another restaurant, cause I couldn’t get help.
  • JN
    Jewels Newman
    Mar 14, 2026
    5.0
    Cant believe the ice cream machine was actually working! In February! Hopefully it still works in the summer!
  • PL
    Paul Lewis
    Mar 7, 2026
    1.0
    They were unable to understand my order in the drive thru. My kid wants a happy meal with a hamburger with an extra patty. Two different people could not figure out how to do this. We do it all the time. There’s a button on the kiosk. We ordered inside which was also a disaster. A cash register froze. We ordered from the kiosk which is not their priority. Eat elsewhere.

Brand Certified Facts from McDonald's

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Certified April 05, 2026Yext Knowledge Graph
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