Tropical Smoothie Cafe

4.3
151 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
745 Parkway, Gatlinburg, TN
37738, United States

Hours

Reviews

4.3
151 reviews
5 stars
116
4 stars
9
3 stars
4
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, particularly highlighting individual employees like Horace and Rushain for their exceptional service.

Cleanliness

The establishment is frequently noted for its cleanliness and inviting atmosphere, contributing positively to the overall dining experience.

Food Quality

Customers consistently enjoyed the food and smoothies, describing them as delicious and fresh, with specific mentions of items like the acai bowl and various smoothies.

Negative Experiences

Some reviews highlighted instances of poor customer service, particularly regarding restroom access and staff attitudes, which detracted from the overall experience.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, describing it as high relative to the portion sizes and quality of food.
  • GP
    Garrett Pierce
    2 days ago
    5.0
    Came in during a dinner rush during a convention weekend and they crushed the dinner rush and the food and smoothies were great. Friendly staff.
  • AH
    Anna Hancock
    2 days ago
    5.0
    Chary was our server and she was great! Very intentional and thoughtful—she made sure we were taken care of. Consider me on tropic time 🤠🤠
  • JB
    Jen B
    Dec 31, 2025
    2.0
    Came downtown, ordered and asked the woman working a question about the restroom she ignored our party. So, he asked again and she looked him and said I heard you. Then, why would you walk right by him without further acknowledgement. There’s no reason to be rude. If you don’t like your job, go elsewhere. She was rude to several customers not just us.
  • JC
    jorge castillo
    Dec 24, 2025
    1.0
    A horrible person was in the front desk and gave me a cold NO you must to make a purchase first when I asked for the restroom for my 10 months old babygirl, that’s not human and is worst when you see a woman denying the restroom to another Of course we were about to order, but with that answer …
  • TE
    Teejay Edwards
    Dec 19, 2025
    5.0
    Best place to come and have breakfast,lunch or dinner the staff is kind and friendly. Always smiling and greeting customers would recommend 100%

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours of Tropical Smoothie Cafe in Gatlinburg?

It is open Monday to Thursday from 7:00 AM to 9:00 PM, Friday and Saturday from 7:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.