Subway

3.5
1015 reviews
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Business Details

600 Parkway, Gatlinburg, TN
37738, United States
(865) 430-4690
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gatlinburg Subway® Restaurant at 600 Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
600 Parkway, Gatlinburg, TN
37738, United States

Hours

Reviews

3.5
1,015 reviews
5 stars
392
4 stars
210
3 stars
131
2 stars
66
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and untrained, leading to a frustrating experience for many customers.

Cleanliness

Customers consistently reported unsanitary conditions, including dirty tables, bathrooms without soap, and overall lack of cleanliness in the restaurant.

Food Quality

While some customers enjoyed the food, many others complained about incorrect orders, poor food preparation, and items not being fresh.

Staffing Issues

Several reviews noted that the location was understaffed, leading to long wait times and overwhelmed employees.
  • EH
    Edgar Harvey
    Jan 3, 2026
    1.0
    Worst fast food I've ever been to
  • CD
    Cristian Duque
    Jan 3, 2026
    1.0
    The worst Subway ever, 3 employees and can't handle, only 8 customers and it took more than 30 minutes to take the order. Need different employees who want to work and do a better job
  • CR
    Chelle Rose
    Jan 3, 2026
    1.0
    Food was okay, but the experience was lacking due to staff. Cashier at desk wasn't helpful while trying to get bottles of water with our sub meals. 2 of our family members only drink water, and she would only give us cups for water (which are free) instead of bottles, despite paying for meal plans. Disappointing. All in all, she charged us for things that are literally free. Free for the person before us, free for the people after us, but for us - charged. It would make any customer disappointed. Side note, they have vegetarian options. Would recommend getting beverages elsewhere though.
  • BM
    Bruno Menezes
    Jan 2, 2026
    2.0
    The food was good, but the service from one of the waitresses was terrible! Very rude, ill-mannered and impatient!
  • CT
    charan teja
    Jan 1, 2026
    1.0
    ordered tuna and they mixed it somehow and gave us beef. we realised after taking a bite and ya we dont eat beef for religious reasons. not cool at all despite asking for the right one
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Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 600 Parkway, Gatlinburg?

The Subway at 600 Parkway is open from 8:30 AM to 11:30 PM Monday through Thursday, 8:30 AM to midnight on Friday and Saturday, and 9:00 AM to 11:30 PM on Sunday.

Does the Subway restaurant at 600 Parkway offer catering services?

Yes, this Subway location offers catering services to meet your event needs.