Subway

3.5
1003 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Gatlinburg Subway® Restaurant at 600 Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
600 Parkway, Gatlinburg, TN
37738, United States

Hours

Reviews

3.5
1,003 reviews
5 stars
387
4 stars
210
3 stars
131
2 stars
65
1 star
210

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the dirty environment, including unclean tables, bathrooms without soap, and overall poor hygiene standards.

Customer Service

Numerous customers reported rude and unprofessional behavior from staff, with many experiences of poor service and lack of basic courtesy.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, poorly made sandwiches, and concerns about freshness.

Staffing Issues

Customers noted that the location appeared understaffed, leading to long wait times and overwhelmed employees.

Mixed Experiences

While many reviews were negative, a few customers did mention positive experiences with friendly staff and good food.
  • AF
    alejandro flores
    Nov 10, 2025
    1.0
    No grata, atencion deficiente ,la persona encargada nobtiene e dia bueno o tiene malas purga,no lo aconsejo
  • RC
    Reema Chehadeh
    Nov 9, 2025
    1.0
    We came to this place and asked the old lady to change her gloves before she touches our food because we don’t eat pork and she was using the same gloves for the past 5 orders in front of us. She got snappy and annoyed with us for that simple basic hygiene routine that she supposed to do!!! Terrible customer service!
  • II
    Ini
    Oct 30, 2025
    1.0
    Oct 30th 12.36 AM, there was a lady and a gentleman at the store. The gentleman was kind but the lady was rude. The review reflects the lady's service. I ordered for 3 foot long sub and she was each sub has two scoops of meat. The lady was just serving half scoop. I asked for correct scoop but she threw the meat back and measured again the same half scoop. I had to cancel the order and left. I am not asking handout, so as a paying customer, I expect the right amount for what I pay for and also basic customer service and respect.
  • MK
    Michael Knouff
    Oct 26, 2025
    1.0
    Went in yesterday and I usually don't have issue with this location. It's a Subway so I don't expect much. However, there was a dead roach just chilling with some dirty tables. My sandwich had less fillings than what you're supposed to get and somehow it was burned which was a first for me. The poor workers looked and functioned like they are overworked. This location needs to hire more workers and have them on location during busy periods instead of killing off their existent workforce. When you're overworked and understaffed, you can't function or take care of things that are needed to run a business and I know this location has to make money hand over fist. The manager and owners of this location need to be better to it's workers and the people who come in to buy from them.
  • RR
    Renee Raymond
    Oct 25, 2025
    1.0
    There's nothing I love more than finishing my mediocre sandwich only to realize there's a dying cockroach right next to me. This Subway is so dirty, there's no soap in the bathroom, the poor workers looked like they were about to fall over from how over-worked they were, and my sandwich had barely any toppings! If I wasn't so desperate for some cheap food, I would have eaten elsewhere.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 600 Parkway, Gatlinburg?

The Subway at 600 Parkway is open from 8:30 AM to 11:30 PM Monday through Thursday, 8:30 AM to midnight on Friday and Saturday, and 9:00 AM to 11:30 PM on Sunday.

Does the Subway restaurant at 600 Parkway offer catering services?

Yes, this Subway location offers catering services to meet your event needs.