Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Gatlinburg Subway® Restaurant at 1359 E Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
235 reviews
5 stars
114
4 stars
43
3 stars
17
2 stars
17
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders, unsatisfactory food preparation, and issues with freshness.
Cleanliness
Several customers noted cleanliness issues, particularly with the bathrooms and overall restaurant environment.
Staff Performance
A few employees received praise for their friendly and efficient service, but many reviews pointed out a lack of management presence and training.
Online Ordering Issues
Customers faced significant problems with online ordering and phone communication, leading to frustration and dissatisfaction.
- DSDevin SimsNov 9, 20251.0If you're not open turn your sign off
- JJJ JNov 2, 20251.0Worst Subway ever. Nobody can speak enough English to communicate with the customers. Cannot get the sandwiches right they just do whatever the heck they want. It's like banging your head against the wall to try to get them to do your sandwich correctly. So you just sort of give up and take whatever you get! Really annoying.
- AKAlexander KohlheppOct 24, 20251.0Horrible staff, smushed the food, looked like she stepped on it very rude.
- APAniruddha PatelOct 13, 20251.0Worst experience ever. Both employees, working as on today, are lazy and does care about customers or what they want. Asked to change gloves and knife for veggies sandwiches, but still intentionally used the one used for meat. Then asked for cookies but then kept unboxing chips and did not come to counter till finished. I waited long enough. Super bad location, messy and pathetic service. Employee got the ice from vending machine into her cup but then dropping ice all over the floor but didn’t bother to swipe them side or clean up. It’s just the starting.
- JRJosue RubiSep 21, 20255.0Food was good and the young man that helped us was very polite and courteous he definitely deserves a raise for his hard work and professionalism
Frequently Asked Questions About Subway
Where is the Gatlinburg Subway restaurant located?
It is located at 1359 E Parkway, Gatlinburg, TN 37738.
What are the operating hours of this Subway in Gatlinburg?
The restaurant is open daily from 9:00 AM to 11:00 PM.
Does this Subway offer delivery and pickup services?
Yes, it offers in-store pickup and delivery services.
Can I dine inside at this Subway location?
Yes, this Subway serves dine-in customers.
Does this Subway cater events or parties?
Yes, catering services are available at this Subway location.
Which meals are served at the Gatlinburg Subway?
Breakfast, lunch, and dinner are served here.
Where can I view the menu for this Subway?
You can see the menu at https://subway.com/en-us/restaurant/5986-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=5986&utm_campaign=evergreen-2020.
What nearby dining options are available close to this Subway?
Nearby dining options include Three Jimmy's Good Time Eatery, Jimmy's Smokehouse & Pizza Joint, McDonald's, and Glades Homemade Candies.
What stores and services are near the Gatlinburg Subway that customers might visit?
Nearby stores and services include Family Dollar, RadioShack, Discount Cigarettes and Beer, Super Suds Coin Laundry, and LibertyX Bitcoin ATM.
What local attractions are close to the Gatlinburg Subway where customers might spend time?
Great Smokey Mountains National Park and Sugarlands Riding Stable are nearby attractions customers might enjoy before or after their visit.