Subway

3.7
235 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Gatlinburg Subway® Restaurant at 1359 E Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1359 E Parkway, Gatlinburg, TN
37738, United States

Hours

Reviews

3.7
235 reviews
5 stars
114
4 stars
43
3 stars
17
2 stars
17
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders, unsatisfactory food preparation, and issues with freshness.

Cleanliness

Several customers noted cleanliness issues, particularly with the bathrooms and overall restaurant environment.

Staff Performance

A few employees received praise for their friendly and efficient service, but many reviews pointed out a lack of management presence and training.

Online Ordering Issues

Customers faced significant problems with online ordering and phone communication, leading to frustration and dissatisfaction.
  • DS
    Devin Sims
    Nov 9, 2025
    1.0
    If you're not open turn your sign off
  • JJ
    J J
    Nov 2, 2025
    1.0
    Worst Subway ever. Nobody can speak enough English to communicate with the customers. Cannot get the sandwiches right they just do whatever the heck they want. It's like banging your head against the wall to try to get them to do your sandwich correctly. So you just sort of give up and take whatever you get! Really annoying.
  • AK
    Alexander Kohlhepp
    Oct 24, 2025
    1.0
    Horrible staff, smushed the food, looked like she stepped on it very rude.
  • AP
    Aniruddha Patel
    Oct 13, 2025
    1.0
    Worst experience ever. Both employees, working as on today, are lazy and does care about customers or what they want. Asked to change gloves and knife for veggies sandwiches, but still intentionally used the one used for meat. Then asked for cookies but then kept unboxing chips and did not come to counter till finished. I waited long enough. Super bad location, messy and pathetic service. Employee got the ice from vending machine into her cup but then dropping ice all over the floor but didn’t bother to swipe them side or clean up. It’s just the starting.
  • JR
    Josue Rubi
    Sep 21, 2025
    5.0
    Food was good and the young man that helped us was very polite and courteous he definitely deserves a raise for his hard work and professionalism

Frequently Asked Questions About Subway

Where is the Gatlinburg Subway restaurant located?

It is located at 1359 E Parkway, Gatlinburg, TN 37738.

What are the operating hours of this Subway in Gatlinburg?

The restaurant is open daily from 9:00 AM to 11:00 PM.