Great home-cooked meals meet Southern style with our newest collection of decadent dishes from the South, now at Southern Comfort! Here, the cuisine leans toward the low-country, and caters towards the Cajun in all of us, with soul food, creole, and good old Southern home cooking bursting in every bite. And no one – and we mean no one – makes it better than Mama. From shrimp and grits to chicken and dumplings, our Southern cooking deserves to be kept on the family table for generations to come, so come on in, dig on in, and sit for spell while we do the cookin’… because everyone needs a little Southern Comfort.
Many customers praised the exceptional service provided by staff members, particularly highlighting Jordan and Ashia for their attentiveness and friendliness.
Food Quality
Feedback on food quality was mixed; while some dishes were enjoyed, others were criticized for being tasteless or poorly prepared.
Atmosphere
The restaurant's ambiance received positive remarks, with many customers appreciating the decor and overall environment.
Wait Times
Several reviews mentioned long wait times for food and drinks, indicating a need for improvement in service efficiency.
KK
Kissy
4 days ago
1.0
Our server was great and the atmosphere was beautiful but the food is horrible!!! The Mac and cheese was not even hot. It was almost cold with what looked like Ritz crackers on top?? Had little to no cheese? It's called Mac and cheese!!!! Very small portions. I ate only because I was starving and I was paying for the meal. Ended up getting something else to eat later on in the evening. I would not recommend this restaurant to anyone.
AR
Alessandra Russo-Feijoo
Dec 28, 2025
2.0
Beautiful restaurant, no wait, friendly staff, but the food tasted like a cruise buffet. Not great.
CG
Chris Gatny
Dec 28, 2025
1.0
Booked this restaurant for Christmas dinner while staying in Gatlinburg for a party of four. I should have done more research as this restaurant is attached to what most consider a time share resort, I have eaten at three other restaurants like this (attached to an timeshare) and found them horrible. The waiter was good and polite but you could tell he was overworked. The restaurant was not full but we still waited nearly 10 minutes for our drinks and almost an hour and a half for our meal (they still forgot to bring a side). There was no manager in sight to help or expedite any of the wait staff. The food was over priced and had no flavor, my wife does not eat meat or spicy food and ordered the fried green tomatoes minus the pimento cheese / bacon jam and it was so spicy she could not eat it. I had the shrimp and grits with a side of Mac and cheese. Greasy tasteless entree and the Mac and cheese was worse. Southern Comfort should remove their name from this restaurant because the food quality is embarrassing. I think they only survive due to the mass of elderly people with compromised taste buds who have time shares at this location.
MB
Martin Bangiev
Dec 8, 2025
5.0
Very nice looking restaurant with excellent service and generous, delicious and reasonably priced portions!
TM
Texas Mama
Dec 5, 2025
5.0
My parents are owners at Westgate Resort in Gatlinburg TN, so we visit with our family here several times a year. Southern Comfort ( the bar ) has become a ritual for us- and we've never once had a bad experience! In addition to the beautiful holiday decor this December, the live music made for easy listening as we laughed, talked and made new friends! What REALLY makes this bar a great experience isn't just the great food (which comes from the Southern Comfort restaurant attached) but it's the BARTENDERS. Specifically Melissa, a beautiful and fun loving woman who obviously loves what she does! Always smiling, Melissa knows her way around a moonshine bottle, and it shows!! She's amazing with the residents and guests who are staying at the property, and treats everyone like family! In all my travels, I've never encountered a bartender as attentive and knowledgeable when it comes to specialty drinks. We always have a lot of fun in this bar- so if you're in Gatlinburg for a holiday or live nearby, Stop by the Southern Comfort Bar inside the Westgate Resort. Ask for Melissa, and she'll make you the BEST Smoked Ole' Fashion you've ever tasted!
Southern Comfort offers home-cooked Southern style meals, including soul food, creole, and Cajun dishes like shrimp and grits and chicken and dumplings.
What are the regular operating hours of Southern Comfort?
Southern Comfort is open Monday to Sunday from 8:30 AM to 11:30 AM and again from 12:00 PM to 9:00 PM. On Friday and Saturday, it closes at 10:00 PM.
When is brunch served at Southern Comfort?
Brunch is available Friday through Sunday from 8:00 AM to 10:30 AM. Brunch is closed Monday through Thursday.
Can I make reservations at Southern Comfort?
Yes, Southern Comfort accepts reservations which can be made through OpenTable.
Does Southern Comfort offer takeout or delivery services?
Southern Comfort offers takeout but does not provide delivery services at this time.
Is Southern Comfort wheelchair accessible and family-friendly?
Yes, Southern Comfort has a wheelchair accessible entrance and welcomes children.
What is the dress code at Southern Comfort?
The dress code at Southern Comfort is casual.
Where is Southern Comfort located?
Southern Comfort is located at 915 Westgate Resorts Road, Gatlinburg, TN 37738, USA.
Are there any nearby attractions to Southern Comfort for visitors to explore?
Yes, nearby attractions include the Great Smoky Mountains National Park, Laurel Falls Gatlinburg, and the top of Westgate mountain, perfect for outdoor activities before or after dining.
What nearby amenities can guests use when visiting Southern Comfort?
Nearby amenities include the Serenity Spa by Westgate for relaxation, the LibertyX Bitcoin ATM for convenient cash access, and the White Oaks Coffee House for breakfast or brunch options.
How can guests staying nearby reach Southern Comfort?
Guests staying at Westgate Smoky Mountain Resort & Water Park, Eight Gables Inn, or Auntie Belham’s Cabin Rentals can easily access Southern Comfort as it is located close to these accommodations within Gatlinburg.