Southern Comfort

4.0
666 reviews

About

Restaurant
Great home-cooked meals meet Southern style with our newest collection of decadent dishes from the South, now at Southern Comfort! Here, the cuisine leans toward the low-country, and caters towards the Cajun in all of us, with soul food, creole, and good old Southern home cooking bursting in every bite. And no one – and we mean no one – makes it better than Mama. From shrimp and grits to chicken and dumplings, our Southern cooking deserves to be kept on the family table for generations to come, so come on in, dig on in, and sit for spell while we do the cookin’… because everyone needs a little Southern Comfort.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Southern Comfort
915 Westgate Resorts Road, Gatlinburg, TN
37738, United States

Hours

Reviews

4.0
666 reviews
5 stars
395
4 stars
97
3 stars
58
2 stars
35
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service provided by staff, particularly highlighting waitresses Jordan and Ashia for their attentiveness and friendliness.

Food Quality

Feedback on food quality was mixed; while some dishes were enjoyed, others did not meet expectations, with complaints about the authenticity of ingredients and food temperature.

Atmosphere

The restaurant's atmosphere received positive remarks, with many customers appreciating the ambiance and character interactions.

Customer Experience

Several reviews indicated dissatisfaction with wait times and overall dining experience, suggesting improvements are needed in service efficiency.

Value for Money

Customers expressed concerns about pricing, with some feeling that the cost did not align with the quality of food and service received.
  • RH
    Ronald Heiby
    4 days ago
    3.0
    Due to some weird staffing shortage situation, the restaurant was closed, so we sat at the bar to eat our lunch. So not particularly comfortable, especially since the bar is in the lobby and we had a lot of comings and goings happening behind us. The bartender was friendly, and reasonably competent. The establishment seems to have some kind of marketing agreement with Southern Comfort (the booze), so it was not entirely clear whether menu items with "Southern Comfort" in their names had to do with the name of the establishment or the name of an ingredient. My wife had the Low Country Wedge Salad. We both like a good wedge salad, and this certainly qualified. This one, instead of the more typical diced tomatoes had sliced apricots. I think having that change in the fruit portion of the salad is a nice change-of-pace. (BTW, I can't imagine why more restaurants don't offer a Wedge Salad, because there are approximately no materials or labor costs involved in putting it on a plate, but it does require an excellent blue cheese dressing.) I had the Slow-Smoked Pulled Pork with Southern comfort BBQ Sauce. I thought that the pork and sauce were decent, but not outstanding. The fries were the style with a coating that allows a restaurant to make them crispy if they don't know how to make crispy fries. I enjoyed them well enough, though I have been pretty much disappointed with the state of French Fries everywhere I've been in Tennessee, with a singular exception. We ended with the Southern Comfort Beignets, which were good enough, but nothing like some of the better beignets we've had. All in all, an OK place to eat if you are staying at the resort and don't feel like driving into town for something better.
  • BH
    BB Huey
    Nov 4, 2025
    3.0
    Fried Green Tomatoes came out burned. Very little pimento cheese but a pile of jam. Sent them back and were told they even set a timer to make sure they came out that way. Only three per order. Would pass Partner ordered the salmon. Guess what? Overcooked. The salmon plank was black along with the edge of the fish. Salmon should be a lovely pink, not gray like tuna from a can. Smoked Old Fashioned was awesome. Chicken wings were OK. Would not call them jumbo. Gave them a 2nd chance 2 days later. Matthew Hickey, from Nashville, was singing with his acoustic guitar. Very talented, don't miss him. He said he is there every Tuesday. 2nd try on Fried Green Tomatoes, excellent. Asked waiter to make sure they were not burnt. The $38.00 sirloin steak was the toughest piece of meat I have ever been served. Had to treat it like London Broil (was cooked perfectly medium rare) and had it the next day for breakfast. Their sides are spectacular. Biscuits brought a tear to a Country Boy's eye. Collards seasoned right. Red Beans and Rice were perfect again. Mac and Cheese on the dry side. Wife got Chicken Fried Steak, just like Cracker Barrels (but twice the price). My poor Northern girl was taken back by the gray meat inside. Had to explain it was actually correct. We want to see Matthew Hickey again but are running out of entrees for next try. Yes, he was that good.
  • DC
    Dale Chandler
    Nov 3, 2025
    3.0
    Service and ambiance was good, food was hit and miss. Some things were good, some things not so good. I would think if they could raise the quality of food in this restaurant it might help them sell more units.
  • TM
    Tim Mahan
    Oct 27, 2025
    3.0
    The food is not what they say it is sometimes where the salad didn't have the real homemade croutons and the mashed potatoes are not made with real potatoes the ice cream is not homemade
  • JF
    Jenni Fite
    Oct 23, 2025
    5.0
    We had fantastic service from our waitress, Jordan! She was friendly and very attentive. Having a great waitress can make or break your evening out. She made ours a wonderful experience.

Frequently Asked Questions About Southern Comfort

What type of cuisine does Southern Comfort serve?

Southern Comfort offers home-cooked Southern style meals, including soul food, creole, and Cajun dishes like shrimp and grits and chicken and dumplings.

What are the regular operating hours of Southern Comfort?

Southern Comfort is open Monday to Sunday from 8:30 AM to 11:30 AM and again from 12:00 PM to 9:00 PM. On Friday and Saturday, it closes at 10:00 PM.