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Southern Comfort

4.1
(706 reviews)

Business Details

915 Westgate Resorts Road, Gatlinburg, TN
37738, United States
(865) 430-4800
https://resort.to/soco

About

RestaurantWestgate Resorts
Great home-cooked meals meet Southern style with our newest collection of decadent dishes from the South, now at Southern Comfort! Here, the cuisine leans toward the low-country, and caters towards the Cajun in all of us, with soul food, creole, and good old Southern home cooking bursting in every bite. And no one – and we mean no one – makes it better than Mama. From shrimp and grits to chicken and dumplings, our Southern cooking deserves to be kept on the family table for generations to come, so come on in, dig on in, and sit for spell while we do the cookin’… because everyone needs a little Southern Comfort.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Southern Comfort
915 Westgate Resorts Road, Gatlinburg, TN
37738, United States

Hours

Reviews

4.1
706 reviews
5 stars
425
4 stars
100
3 stars
60
2 stars
36
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the service, particularly highlighting staff members like Jordan and Ashia for their attentiveness and friendliness.

Food Quality

The food received mixed reviews, with several customers expressing disappointment over the quality and taste, describing it as mediocre or reminiscent of a buffet.

Atmosphere

The restaurant's ambiance was frequently noted as beautiful and enjoyable, contributing positively to the overall dining experience.

Wait Times

Several reviews mentioned long wait times for food and drinks, indicating a need for improvement in service efficiency.
  • PV
    Paola Villalobos
    Feb 22, 2026
    3.0
    The service was good and the vibes were good but the food was really mediocre. Stale biscuits for $7. So hard and reheated. Gross. The salmon was totally overcooked. It wasn’t even salmon color and the sides were definitely from a can. $100 meal without alcohol. We had iced tea and Pepsi.
  • TT
    TJ
    Feb 15, 2026
    1.0
    Last night, February 14, 2026 after leaving the arcade my wife and son walked over to order for to go. She walked up to the bar and there were two other people in front placing to go orders. The male bartender took the two people‘s order and then walked away. For 30 minutes, my wife and son stood at the bar waiting to place an order and the male bartender walked past them and made eye contact no less than five times, but continued to ignore them. after 30 minutes, my wife called me and I told her just to leave so my family and I had Ramen noodles for Valentine’s dinner. Thank you so much for the awful service.
  • KK
    Kissy
    Jan 9, 2026
    1.0
    Our server was great and the atmosphere was beautiful but the food is horrible!!! The Mac and cheese was not even hot. It was almost cold with what looked like Ritz crackers on top?? Had little to no cheese? It's called Mac and cheese!!!! Very small portions. I ate only because I was starving and I was paying for the meal. Ended up getting something else to eat later on in the evening. I would not recommend this restaurant to anyone.
  • AR
    Alessandra Russo-Feijoo
    Dec 28, 2025
    2.0
    Beautiful restaurant, no wait, friendly staff, but the food tasted like a cruise buffet. Not great.
  • CC
    Chris
    Dec 28, 2025
    1.0
    Booked this restaurant for Christmas dinner while staying in Gatlinburg for a party of four. I should have done more research as this restaurant is attached to what most consider a time share resort, I have eaten at three other restaurants like this (attached to an timeshare) and found them horrible. The waiter was good and polite but you could tell he was overworked. The restaurant was not full but we still waited nearly 10 minutes for our drinks and almost an hour and a half for our meal (they still forgot to bring a side). There was no manager in sight to help or expedite any of the wait staff. The food was over priced and had no flavor, my wife does not eat meat or spicy food and ordered the fried green tomatoes minus the pimento cheese / bacon jam and it was so spicy she could not eat it. I had the shrimp and grits with a side of Mac and cheese. Greasy tasteless entree and the Mac and cheese was worse. Southern Comfort should remove their name from this restaurant because the food quality is embarrassing. I think they only survive due to the mass of elderly people with compromised taste buds who have time shares at this location.

Frequently Asked Questions About Southern Comfort

What type of cuisine does Southern Comfort serve?

Southern Comfort offers home-cooked Southern style meals, including soul food, creole, and Cajun dishes like shrimp and grits and chicken and dumplings.

What are the regular operating hours of Southern Comfort?

Southern Comfort is open Monday to Sunday from 8:30 AM to 11:30 AM and again from 12:00 PM to 9:00 PM. On Friday and Saturday, it closes at 10:00 PM.

Brand Certified Facts from Southern Comfort

This information is certified by Southern Comfort and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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