Pizzeria of Gatlinburg

4.4
4214 reviews

About

Pizza Restaurant

Location

Pizzeria of Gatlinburg
349 East Parkway, Gatlinburg, TN
37738, United States

Hours

Reviews

4.4
4,214 reviews
5 stars
3,146
4 stars
425
3 stars
186
2 stars
151
1 star
306

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the pizza and wings, noting delicious flavors and quality ingredients, though some reported issues with undercooked or overly salty dishes.

Service Efficiency

While many reviews highlighted friendly and attentive service, several customers experienced long wait times for food and issues with order accuracy, particularly for delivery and takeout.

Cleanliness

Feedback on cleanliness was mixed; some customers found the restaurant well-kept, while others reported unsatisfactory hygiene conditions.

Value for Money

Many customers felt the prices were high relative to the quality and portion sizes of the food, leading to mixed feelings about overall value.

Customer Experience

Positive experiences were noted for the welcoming atmosphere and staff, but there were significant complaints about rude service and unprofessional behavior from some employees.
  • RR
    Rebecca Ruiz
    3 days ago
    5.0
    Love this place! The food was wonderful — we got the pizza and garlic rolls, and I don’t know how they make their sauce, but it was incredible. Best part is it didn’t give any of us acid reflux! Great food and amazing service all around. Highly recommend!
  • MB
    Michael Bullion
    Nov 16, 2025
    5.0
    We went there for the first time for breakfast and they were very busy. But we did not have to wait long and the waitress was very attentive even though that every table was filled
  • JB
    J B
    Nov 10, 2025
    2.0
    Had a $50 pie delivered to Westgate (lobby). Pie was cold and crust was way overworked! Definitely a let down! They have seemed to fallen off in the 3.5 months since I was last up here. Very disappointed with the quality and temp.
  • MP
    Mr Rob Perdue
    Nov 6, 2025
    1.0
    Ordered food online. Reached out to the store after food had not arrived 30 after the proposed delivery time. Employees did not seem to have an idea where my food was and tried to claim I placed the order for pickup even after I informed I had a confirmation for delivery. Food arrived and was room temperature at best.
  • WW
    Woodworker24
    Nov 4, 2025
    4.0
    We walked in to order a pizza to go. While paying for the pizza around $25 said they couldn't take a $50. Then the guy said he didn't change and had to take money from his wallet. Just seems odd . Other than that pizza was goid and he even brought it out to use while waiting in our vehicle for it to be ready.

Frequently Asked Questions About Pizzeria of Gatlinburg

What are the opening hours of Pizzeria of Gatlinburg during weekdays?

Pizzeria of Gatlinburg is open Monday to Thursday from 12:00 PM to 1:00 AM and Friday from 11:00 AM to 1:00 AM.

Does Pizzeria of Gatlinburg offer delivery or pickup services?

Yes, the restaurant provides both in-store pickup and delivery services.