Customers consistently praised the food, highlighting dishes like pizza, brisket, and homemade sauces as exceptional.
Service Experience
While many reviews commended the friendly and attentive service, some noted instances of awkward or unprofessional behavior from staff.
Order Accuracy
Several customers reported issues with incorrect orders or missing items, particularly with takeout and delivery.
Atmosphere
The restaurant's casual and welcoming atmosphere, along with its pet-friendly patio, received positive remarks from patrons.
Value for Money
Many customers felt that the food quality and portion sizes provided good value, although some expressed disappointment over specific menu items.
JM
Jon Mangin
Nov 16, 2025
5.0
It's my first time in Gatlinburg and my first place to visit was Jimmy's the staff was extremely friendly and helful. Our server Byran showed outstanding hospitality and made our visit really special.
Foodwise: The sampler was really good with a good set of sauces. And, the pinto beans stole the show!
BB
Bartosz Banik
Nov 15, 2025
5.0
Highly recommend the brisket and the fried shrooms, sooooo good. Service and drinks were also great, great pricing. Byron is a wonderful host and server, very friendly and attentive!! Visit this place if you love good food!!!
EE
Echo
Nov 11, 2025
5.0
The sign says "Three Jimmy's" but the door mat and Google say it's just "Jimmy's." Not very busy at lunch time on a Monday. Staff was very nice and helpful. Good atmosphere and well lit. We had the Supreme and Hawaiian pizzas and they both were fantastic. Perfect crust and the ingredients all fresh. This is definitely a place we will be back to
JS
Jennifer Seevers
Nov 6, 2025
5.0
The food was amazing, the staff was super nice. We came with our corgi and wasn't for sure if the patio was open, so we got our food to go. We asked if we could sit on the patio and eat. They were like "yes mamm" gave us silverware. Came to get pupper pets :) This was a great experience with good people. Thank you! Definitely coming back
TB
Timothy Becker
Oct 25, 2025
3.0
Ordered from their app 45min prior to arriving at 145p. Arrived an order of a 16" pizza and fried mushrooms was not ready.
No big deal went and bought some drinks, came back and he pizza was sitting there.
No one asked me what I was there for but they all addressed me upon initial arrival.
Got notified from the app that it was ready so I spoke up and they found the mushrooms and I had ordered.
Got to my wife's shop and the mushrooms didn't not have the ranch dressing I ordered.
Pizza is delicious. Did not eat the mushrooms because I am not eating them without the ranch. Funny thing is, the app won't let you not order a sauce.
Thank you.