Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 815-1 Parkway in Gatlinburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,864 reviews
5 stars
1,062
4 stars
437
3 stars
181
2 stars
83
1 star
101
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the delicious burgers and flavorful fries, although some noted inconsistency in fry portions.
Service Experience
While many reviews highlighted friendly and efficient service, there were notable complaints about rude staff and poor management.
Cleanliness
The restaurant was generally described as clean, but some customers reported issues with restrooms and overall cleanliness during busy times.
Pricing Concerns
Several customers expressed dissatisfaction with high prices, feeling that the value did not match the cost, especially for fries.
Overall Enjoyment
Despite some negative experiences, many customers enjoyed their meals and expressed a desire to return, especially highlighting the positive atmosphere.
- JBjames butlerNov 14, 20255.0Best one I've been to! Open spaces, you're not packed in like sardines..
- JSJeremy SidwellNov 9, 20254.0We ate here last night after finding a 2 hour wait to every restaurant on the strip. Was quick and was good, my only issue was they forgot mustard and ketchup on the hamburger.
- PMPeyris MNov 6, 20255.0Visiting this location for a quick evening bite on the evening we drove into town from MKE. By far some of the sweetest, down to earth people ever! Very laid back yet friendly, greeting those who come in and giving friendly goodbyes. Such a different atmosphere for a fast food joint than im used to lol. Might be making this a quick stop every time I come back to Gatlinburg!
- DGDemonwolf GalNov 4, 20251.0Food was decent. But y'all need to check your drink machines, there was no carbonation in any of the drinks and they tasted flat.
- ARAshleah ReevesNov 2, 20255.0Absolutely love eating at 5guys every time we go its always fresh we love getting Cajun fries it does have peanuts for anybody allergic to nuts thats the only bad thing
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Gatlinburg accept reservations?
No, Five Guys in Gatlinburg does not accept reservations.
What are the operating hours of Five Guys in Gatlinburg?
Five Guys is open daily from 10:30 AM to 10:00 PM.
Does Five Guys in Gatlinburg offer delivery and pickup services?
Yes, this location offers in-store pickup and delivery services.
What payment methods are accepted at Five Guys in Gatlinburg?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I customize my burger and milkshake at Five Guys in Gatlinburg?
Absolutely! Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Are there gluten-free options available at Five Guys?
Yes, buns and some products contain gluten, but burgers and sandwiches can be ordered without a bun using a wrap or bowl. Cross-contamination risk exists, so check their allergen chart.
Is the Five Guys veggie sandwich a veggie burger?
No, the veggie sandwich is not a veggie burger but a customizable mix of peppers, onions, mushrooms, and optionally cheese.
What nearby places can I visit before or after dining at Five Guys in Gatlinburg?
You can visit Baskin-Robbins for ice cream, Ripley's Haunted Adventure for a fun haunted house experience, or the Sugarlands Distilling Company for a local brewery tour.
Are there entertainment options close to Five Guys in Gatlinburg?
Yes, nearby entertainment includes Shoot 'Em Up Cinema arcade, Red Rocket Retro Arcade bar, and Ripley's Super Fun Zone arcade.
Is Five Guys in Gatlinburg located near any convenient shopping or services?
Yes, it's close to Walgreens pharmacy and convenience store, USPS post office, and LibertyX Bitcoin ATM for financial services.