Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 815-1 Parkway in Gatlinburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,904 reviews
5 stars
1,103
4 stars
437
3 stars
181
2 stars
83
1 star
100
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the delicious burgers and fries, noting the freshness and flavor.
Service Speed
Many reviews highlighted the fast service, even during busy times, with staff managing large crowds effectively.
Staff Friendliness
While some customers reported friendly and helpful staff, there were also complaints about rude behavior from certain employees.
Pricing Concerns
Several reviews mentioned high prices, especially for the portion sizes, leading to dissatisfaction regarding value for money.
Cleanliness
The restaurant was generally noted for being clean, although some customers pointed out issues with empty hand sanitizer stations and no public restrooms.
- CCCory C.5 days ago5.0This place was a lifesaver when DoorDash food didn’t show up! The team was so kind and helpful, and the food was perfectly prepared. Everything tasted amazing and was delivered exactly as I ordered. Even though it was getting close to closing time, the staff made sure everything was perfect, and I got the food I ordered.
- PSPriya SadasivamDec 31, 20255.0The customer service was so good and the food was fresh and hot
- SWSuzanne WrightDec 27, 20255.0Food is on point for FIVE GUYS. Even in a super busy area they don't do short cuts. Fries are JUST salty enough. At least 15 people working BEHIND the counter on December 27. Perfect for the crazy crowd of Gatlinburg. Room is noisy, but that's to be expected. Recommend without reservation.
- JMJenn MaileDec 24, 20255.0For it being in the middle of down town Gatlinburg TN it was great. The location, the service, and the food. If you have ever been here on vacation you know eating anywhere is ridiculously priced. I know when I go to Five Guys I'm getting a great burger 🍔 😋. Hope this helps.
- RARosa AngélicaDec 20, 20255.0On my arrival in Gatlimburg I went to eat at this place, since I have visited several and they never disappoint me, this was no exception, I always crave a hamburger hahaha. Excellent food, they never disappoint! His burgers are very good. The environment is very noisy, you can’t talk, it’s very uncomfortable The service was fast despite the fact that it was quite full, because it is Saturday 13:40 so to be super full the attention was good and very fast.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Gatlinburg accept reservations?
No, Five Guys in Gatlinburg does not accept reservations.
What are the operating hours of Five Guys in Gatlinburg?
Five Guys is open daily from 10:30 AM to 10:00 PM.
Does Five Guys in Gatlinburg offer delivery and pickup services?
Yes, this location offers in-store pickup and delivery services.
What payment methods are accepted at Five Guys in Gatlinburg?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I customize my burger and milkshake at Five Guys in Gatlinburg?
Absolutely! Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Are there gluten-free options available at Five Guys?
Yes, buns and some products contain gluten, but burgers and sandwiches can be ordered without a bun using a wrap or bowl. Cross-contamination risk exists, so check their allergen chart.
Is the Five Guys veggie sandwich a veggie burger?
No, the veggie sandwich is not a veggie burger but a customizable mix of peppers, onions, mushrooms, and optionally cheese.
What nearby places can I visit before or after dining at Five Guys in Gatlinburg?
You can visit Baskin-Robbins for ice cream, Ripley's Haunted Adventure for a fun haunted house experience, or the Sugarlands Distilling Company for a local brewery tour.
Are there entertainment options close to Five Guys in Gatlinburg?
Yes, nearby entertainment includes Shoot 'Em Up Cinema arcade, Red Rocket Retro Arcade bar, and Ripley's Super Fun Zone arcade.
Is Five Guys in Gatlinburg located near any convenient shopping or services?
Yes, it's close to Walgreens pharmacy and convenience store, USPS post office, and LibertyX Bitcoin ATM for financial services.