Brand Certified
Ben & Jerry’s
4.4(899 reviews)
Certified by Ben & Jerry’s • Apr 26, 2026
Business Details
638 Parkway, Gatlinburg, TN
37738, United States
Certified by Ben & Jerry’s • Apr 26, 2026
(865) 436-6272
Certified by Ben & Jerry’s • Apr 26, 2026
https://www.benjerry.com/gatlinburg
Certified by Ben & Jerry’s • Apr 26, 2026
About
Certified by Ben & Jerry’s • Apr 26, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Gatlinburg ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Ben & Jerry’s • Apr 26, 2026
Hours
Certified by Ben & Jerry’s • Apr 26, 2026
Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 11:30 PM
Saturday11:00 AM - 11:30 PM
Sunday11:00 AM - 11:00 PM
Reviews
4.4
899 reviews
5 stars
654
4 stars
121
3 stars
50
2 stars
22
1 star
52
- JMJustin Maginnis3 days ago5.0Place was great. Great service
- AMAlexis MillerApr 17, 20265.0Always a stop when I see Ben and Jerry’s!
- SBSergio BApr 5, 20261.0If you want to pay a fortune for a cone of ice cream, buy from this place.
- JHJorge HolguinApr 4, 20263.0The placed seemed ok overpriced and workers were struggling with the amount of people.
- HGHolder GodwinMar 21, 20262.0Tastes great and was well kept, but buying the ice cream sucks. The large is half the size but costs more than any other Ben and Jerry's I remember being to. The workers scooped ice cream into my $10 large cup and then promptly removed some because he thought it was too much, they very clearly skimp. They make the menu where they ask for tips in the French language to confuse you, very dishonest imo. I guess it's not like Gatlinburg is known for saving you money though...
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream specialties can I find at Ben & Jerry's in Gatlinburg?
Ben & Jerry's Gatlinburg offers euphoric flavors including chunks & swirls, non-dairy options, waffle cones, sundaes, shakes, smoothies, pints, hand-packed pints, and ice cream cakes.
What are the operating hours for Ben & Jerry's in Gatlinburg?
The shop is open Monday to Thursday and Sunday from 11:00 AM to 10:30 PM, and on Friday and Saturday from 11:00 AM to 11:30 PM.
What payment options are accepted at Ben & Jerry's Gatlinburg?
The shop accepts American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Gatlinburg offer pickup services?
Yes, they offer both in-store pickup and curbside pickup to accommodate your convenience.
Can I order ice cream catering services from Ben & Jerry's Gatlinburg?
Yes, Ben & Jerry's Gatlinburg offers ice cream catering including ice cream cakes and event catering options.
Where is Ben & Jerry's located in Gatlinburg?
Ben & Jerry's is located at 638 Parkway, Gatlinburg, TN 37738, USA.
What nearby shopping options are available around Ben & Jerry's Gatlinburg?
Nearby shopping includes Fashion Paradise (clothing and jewelry store), Silver Tree Inc. (jewelry and fashion accessories), Old Town Gem Mine (arts and gifts shop), and Life According To Jake (flowers, clothing, and shopping).
Are there other ice cream or dessert shops near Ben & Jerry's in Gatlinburg?
Yes, Maddi Mae's Cafe and Creamery and Kilwin's are nearby ice cream shops offering additional sweet treats.
What nearby dining and entertainment options can I visit before or after enjoying ice cream at Ben & Jerry's?
Nearby options include Jason Aldean's Kitchen and Rooftop Bar for American food and drinks, Boudicca's Celtic Pub for casual dining, and Gatlin's Escape Room Games for entertainment.
How can I stay updated with Ben & Jerry's Gatlinburg latest news and menu?
You can visit their official website, www.benjerry.com/gatlinburg, check their Facebook page, and follow their Pinterest, TikTok, and YouTube channels for updates.
Brand Certified Facts from Ben & Jerry’s
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