Whataburger

3.8
1073 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
1123 NASHVILLE PIKE, GALLATIN, TN
37066, United States

Hours

Reviews

3.8
1,073 reviews
5 stars
536
4 stars
193
3 stars
93
2 stars
82
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported slow service and order inaccuracies.

Food Temperature

Many customers noted that food was often served cold or not hot enough, impacting overall satisfaction.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, particularly with customizations and missing items.

Cleanliness

Several customers commented positively on the cleanliness of the restaurant, noting well-maintained facilities.

Overall Experience

While some customers enjoyed their meals and expressed a desire to return, others had negative experiences that deterred them from coming back.
  • RC
    Ronald Carmck
    2 days ago
    1.0
    For the love of God when somebody ask for ketchup give them ketchup and not this spicy ketchup crap. Like why would that be the default ketchup you give out
  • BC
    Brad Charboneau
    Jan 4, 2026
    4.0
    Would be a 5 star review but I'm very disappointed that they stopped offering avocado and employees could not tell me why.
  • AM
    adam matacale
    Jan 2, 2026
    1.0
    If you like to not get what you order and nearly run out of gas in the drive thru line cause you sit there for so long, then this is your place! Hilariously inept franchise.
  • SH
    sarah hale
    Dec 20, 2025
    5.0
    This Whataburger had exceptional customer service during a busy holiday Saturday! The employees had smiles on their faces and made the experience very personable. Will be returning!! Best location I’ve ever been to!! Give these people a raise!!
  • MH
    mark holland
    Dec 17, 2025
    2.0
    It had been awhile since I had a Whataburger and was looking forward getting one. Ordered the #5 bacon cheeseburger combo. Down the road half a mile and learnednthete was no bacon or cheese, and cold. I ended up with a "Nothing Burger"

Frequently Asked Questions About Whataburger

What are the regular operating hours for Whataburger in Gallatin?

Whataburger in Gallatin is open 24 hours a day, 7 days a week.

During what hours is delivery available from Whataburger?

Delivery from Whataburger is available daily from 7:00 AM to 10:00 PM.