Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Customers frequently reported issues with food quality, including cold, burnt, or incorrectly prepared items.
Cleanliness
While some customers noted cleanliness, there were also complaints about unsanitary conditions and health risks associated with food preparation.
Order Accuracy
Many reviews indicated that orders were often incorrect, leading to frustration among customers.
RR
R
4 days ago
5.0
Great service, convenient area
TN
Tari Newton
Feb 10, 2026
5.0
Great service and got the order correct. Very friendly
SK
Suzanna “Suzie” Keen
Jan 12, 2026
5.0
This place is always so clean and beautifully decorated. The food is always great. Jamie was a great server. She is a huge asset to this company
RC
Roy Crouch
Jan 6, 2026
4.0
Cashier was great. Bacon Breakfast Burrito Combo was good. I didn't use the restroom so I can't comment on it but the restaurant seemed clean in general though.
MM
Marquis
Jan 5, 2026
5.0
Me and my wife’s bacon was raw, Allie was very generous and attentive to making things right. 5 stars for Allie , not Wendy !!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's in Gallatin, TN?
Wendy's in Gallatin, TN is open daily from 6:00 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the Gallatin Wendy's offers drive-thru service from 6:00 AM to midnight every day.
Can I get Wendy's food delivered from the Gallatin location?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
Does the Wendy's at 233 W. Main Street serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Gallatin Wendy's?
You can reach out via the customer care live chat or phone at 888-624-8140, complete the customer satisfaction survey online, or call the location directly at (615) 206-8032.
Where can I find the menu and prices for Wendy's in Gallatin?
Menu and pricing can be viewed at menu.wendys.com or through the Wendy's app, selecting the Gallatin location for accurate prices.
Are there other dining options near Wendy's at 233 W. Main Street?
Yes, nearby dining includes Little Caesars for pizza, Osaka for sushi, and Krystal for fast food burgers, offering variety before or after your visit to Wendy's.
What nearby services can I find around the Gallatin Wendy's?
Nearby services include Moore Life Urgent Care for medical needs, Direct Auto Insurance for auto coverage, and Firestone Complete Auto Care for automotive repair.
Are there lodging options near Wendy's in Gallatin?
Yes, nearby hotels include Econo Lodge and Guesthouse Inn Gallatin, convenient for travelers visiting the area.
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