Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, particularly at the drive-thru, leading to a negative customer experience.
Food Quality
Many customers reported issues with food quality, including cold, burnt, or incorrectly prepared items.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Speed of Service
While some customers experienced quick service, many others reported long wait times and slow service, especially during busy hours.
Health Concerns
Several reviews raised serious health concerns, including tampered drinks and food safety issues.
BB
Bruce
Nov 7, 2025
3.0
Not the best Wendy's I ever had. Hamburger was falling apart, had keep picking meat up off the table/wrapper
TP
Timothy Paxson
Oct 16, 2025
3.0
Another burger place, not too much more to tell
JK
Jordan Klumpp
Sep 26, 2025
1.0
Disorderly conduct within the workspace. Staff lies and is very rude and unpleasant to deal with. 10/ 10 do NOT recommend
TC
Ted Cirko
Sep 8, 2025
5.0
The hype about the Baconator was not over-stated. It was outstanding.
DV
Dan B in VA
Aug 30, 2025
1.0
Asked for nothing but 3 patties. Every Wendy's I've been too has been able to accommodate. After telling the counter clerk no less than 5 times, they charged me for 3 single sandwich meals...finally just said forget and walked out. I understand that this may be an entry level job, but come on, have some pride in your work!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gallatin, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gallatin, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (615) 206-8032.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #610 Gallatin Wendy’s serve breakfast?
Yes, this Wendy’s location in Gallatin, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's in Gallatin, TN?
Wendy's in Gallatin, TN is open daily from 6:00 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the Gallatin Wendy's offers drive-thru service from 6:00 AM to midnight every day.
Can I get Wendy's food delivered from the Gallatin location?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
Does the Wendy's at 233 W. Main Street serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Gallatin Wendy's?
You can reach out via the customer care live chat or phone at 888-624-8140, complete the customer satisfaction survey online, or call the location directly at (615) 206-8032.
Where can I find the menu and prices for Wendy's in Gallatin?
Menu and pricing can be viewed at menu.wendys.com or through the Wendy's app, selecting the Gallatin location for accurate prices.
Are there other dining options near Wendy's at 233 W. Main Street?
Yes, nearby dining includes Little Caesars for pizza, Osaka for sushi, and Krystal for fast food burgers, offering variety before or after your visit to Wendy's.
What nearby services can I find around the Gallatin Wendy's?
Nearby services include Moore Life Urgent Care for medical needs, Direct Auto Insurance for auto coverage, and Firestone Complete Auto Care for automotive repair.
Are there lodging options near Wendy's in Gallatin?
Yes, nearby hotels include Econo Lodge and Guesthouse Inn Gallatin, convenient for travelers visiting the area.