Wendy's

3.6
997 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
233 W. Main_Street, Gallatin, TN
37066, United States

Hours

Reviews

3.6
997 reviews
5 stars
403
4 stars
222
3 stars
150
2 stars
52
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, particularly at the drive-thru, leading to a negative customer experience.

Food Quality

Many customers reported issues with food quality, including cold, burnt, or incorrectly prepared items.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Speed of Service

While some customers experienced quick service, many others reported long wait times and slow service, especially during busy hours.

Health Concerns

Several reviews raised serious health concerns, including tampered drinks and food safety issues.
  • BB
    Bruce
    Nov 7, 2025
    3.0
    Not the best Wendy's I ever had. Hamburger was falling apart, had keep picking meat up off the table/wrapper
  • TP
    Timothy Paxson
    Oct 16, 2025
    3.0
    Another burger place, not too much more to tell
  • JK
    Jordan Klumpp
    Sep 26, 2025
    1.0
    Disorderly conduct within the workspace. Staff lies and is very rude and unpleasant to deal with. 10/ 10 do NOT recommend
  • TC
    Ted Cirko
    Sep 8, 2025
    5.0
    The hype about the Baconator was not over-stated. It was outstanding.
  • DV
    Dan B in VA
    Aug 30, 2025
    1.0
    Asked for nothing but 3 patties. Every Wendy's I've been too has been able to accommodate. After telling the counter clerk no less than 5 times, they charged me for 3 single sandwich meals...finally just said forget and walked out. I understand that this may be an entry level job, but come on, have some pride in your work!

Frequently Asked Questions About Wendy's

Is #610 Gallatin Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.