Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative customer experience.
Food Quality
Many customers reported issues with food quality, including cold, burnt, or improperly prepared items, contributing to dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail in order fulfillment.
Speed of Service
While some customers experienced quick service, many others reported long wait times and slow service, particularly during busy hours.
JR
Josh Roberts
6 days ago
1.0
Order always made wrong and staff is rude
RC
Roy Crouch
6 days ago
4.0
Cashier was great. Bacon Breakfast Burrito Combo was good. I didn't use the restroom so I can't comment on it but the restaurant seemed clean in general though.
MM
Marquis
Jan 5, 2026
5.0
Me and my wife’s bacon was raw, Allie was very generous and attentive to making things right. 5 stars for Allie , not Wendy !!!
AH
Annette Howell
Dec 13, 2025
5.0
I love their chicken sandwiches!!
BB
Bruce
Nov 7, 2025
3.0
Not the best Wendy's I ever had. Hamburger was falling apart, had keep picking meat up off the table/wrapper
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's in Gallatin, TN?
Wendy's in Gallatin, TN is open daily from 6:00 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the Gallatin Wendy's offers drive-thru service from 6:00 AM to midnight every day.
Can I get Wendy's food delivered from the Gallatin location?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
Does the Wendy's at 233 W. Main Street serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Gallatin Wendy's?
You can reach out via the customer care live chat or phone at 888-624-8140, complete the customer satisfaction survey online, or call the location directly at (615) 206-8032.
Where can I find the menu and prices for Wendy's in Gallatin?
Menu and pricing can be viewed at menu.wendys.com or through the Wendy's app, selecting the Gallatin location for accurate prices.
Are there other dining options near Wendy's at 233 W. Main Street?
Yes, nearby dining includes Little Caesars for pizza, Osaka for sushi, and Krystal for fast food burgers, offering variety before or after your visit to Wendy's.
What nearby services can I find around the Gallatin Wendy's?
Nearby services include Moore Life Urgent Care for medical needs, Direct Auto Insurance for auto coverage, and Firestone Complete Auto Care for automotive repair.
Are there lodging options near Wendy's in Gallatin?
Yes, nearby hotels include Econo Lodge and Guesthouse Inn Gallatin, convenient for travelers visiting the area.