Wendy's

3.9
1037 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
927 Nashville Pike, Gallatin, TN
37066, United States

Hours

Reviews

3.9
1,037 reviews
5 stars
463
4 stars
282
3 stars
138
2 stars
57
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported long wait times and incorrect orders.

Food Quality

Food quality varied significantly, with some customers enjoying fresh and hot meals, while others received cold or incorrect items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Staff Attitude

Staff attitude was inconsistent; some customers noted friendly and helpful employees, while others experienced rudeness or indifference.
  • CW
    Cheryl Wallace
    Dec 31, 2025
    3.0
    Okay
  • CS
    Cathy Smith
    Dec 19, 2025
    5.0
    Friendly staff and prompt service restaurant was super clean
  • DD
    DBZD
    Dec 14, 2025
    1.0
    We were in the drive through for 40 minutes. The service was terrible. The food was terrible. Save yourself the time and frustration, and just keep driving
  • JC
    Jonathan Carothers
    Nov 12, 2025
    2.0
    Says it's open at 6 am. Waited to 630 and got nothing
  • SM
    Stacies Mom
    Nov 4, 2025
    1.0
    My family loves Wendy's, but unfortunately we will no longer eat at this restaurant. Everytime we have come to this location they mess up on the food forget items or just act like they hate the job and don't want to he there. I understand not liking your job but that dosent mean you should give poor service to people that have never been rude to you. I will be telling everyone I know not to eat at this location. Do better Wendy's

Frequently Asked Questions About Wendy's

Is #632 Nashville Pike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 927 Nashville Pike, Gallatin, TN?

The drive-thru at this Wendy's location is open daily from 6:00 AM to midnight.