Wendy's

3.9
1032 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
927 Nashville Pike, Gallatin, TN
37066, United States

Hours

Reviews

3.9
1,032 reviews
5 stars
461
4 stars
282
3 stars
136
2 stars
57
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are often friendly and personable, with some employees being specifically praised for their service.

Food Quality

Food quality is inconsistent; some customers report fresh and hot meals, while others mention cold or poorly prepared items.

Order Accuracy

There are frequent issues with order accuracy, including missing items and incorrect orders.

Cleanliness

The restaurant's cleanliness is a concern, with reports of dirty tables and unsanitary conditions.

Wait Times

Customers experience long wait times, especially during busy hours, leading to frustration.
  • JC
    Jonathan Carothers
    Nov 12, 2025
    2.0
    Says it's open at 6 am. Waited to 630 and got nothing
  • SM
    Stacies Mom
    Nov 4, 2025
    1.0
    My family loves Wendy's, but unfortunately we will no longer eat at this restaurant. Everytime we have come to this location they mess up on the food forget items or just act like they hate the job and don't want to he there. I understand not liking your job but that dosent mean you should give poor service to people that have never been rude to you. I will be telling everyone I know not to eat at this location. Do better Wendy's
  • CJ
    Caesar Jones
    Oct 31, 2025
    5.0
    They go ABOVE and BEYOND!!! Best Wendy’s in the state!!
  • JP
    Janice Pearson
    Oct 21, 2025
    5.0
    I have been stopping there to pick up breakfast every morning on my way to work for a very long time now. Natalie and Thomas are very friendly and do a great job. Thomas has even remembered my "usual order" and recognizes my voice without me having to tell him. I was very disappointed to find out they have changed their hours for opening to 7 am and I won't be able to get breakfast there anymore. Hopefully they go back to opening at 6 again. I miss my Wendy's breakfast and the drive thru convenience.
  • RR
    redneckranch3470
    Oct 12, 2025
    5.0
    Very friendly staff

Frequently Asked Questions About Wendy's

Is #632 Nashville Pike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.