At Wendy’s in Gallatin, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Gallatin, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customer experiences with service quality varied significantly, with some praising friendly and prompt service while others reported long wait times and rude encounters.
Food Consistency
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received incorrect or cold orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Staff Friendliness
While many customers appreciated the friendly demeanor of staff members, there were also complaints about staff appearing unhappy or unhelpful.
CW
Cheryl Wallace
Dec 31, 2025
3.0
Okay
CS
Cathy Smith
Dec 19, 2025
5.0
Friendly staff and prompt service restaurant was super clean
DD
DBZD
Dec 14, 2025
1.0
We were in the drive through for 40 minutes. The service was terrible. The food was terrible. Save yourself the time and frustration, and just keep driving
JC
Jonathan Carothers
Nov 12, 2025
2.0
Says it's open at 6 am. Waited to 630 and got nothing
SM
Stacies Mom
Nov 4, 2025
1.0
My family loves Wendy's, but unfortunately we will no longer eat at this restaurant. Everytime we have come to this location they mess up on the food forget items or just act like they hate the job and don't want to he there. I understand not liking your job but that dosent mean you should give poor service to people that have never been rude to you. I will be telling everyone I know not to eat at this location. Do better Wendy's