Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gallatin, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 505 Hartsville Pike for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
898 reviews
5 stars
439
4 stars
227
3 stars
107
2 stars
46
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and inattentiveness.
Food Consistency
Food quality was inconsistent, with reports of hot and fresh meals contrasted by complaints of cold or poorly prepared items.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or poorly executed requests.
Speed of Service
While some reviews highlighted fast service, others noted long wait times and issues with order taking.
Cleanliness and Maintenance
Several customers mentioned cleanliness and operational issues, such as broken order stations and unsanitary conditions.
- BRBrooke Russell3 days ago5.0I stopped by this sonic while in town and they always have fresh food. I live in KY and the surrounding Sonics do not even compare to the Gallatin locations. I do not mind driving to this location when I want Sonic. My burger was great, fries cooked fresh, and the service was fantastic. Greeted with a smile. Thank you for fresh food and friendly service!! ❤
- DNDamien Noxx (NOXX)Jan 3, 20261.0Very disappointing service. They constantly forget utensils and napkins.
- CCCathy CarrDec 31, 20251.0I arrived at Sonic at 8:54 and was able to place my order on the app. The lights were on and the store appeared open. At 8:58, an employee came out to let me know they wouldn’t fill my order as they closed at 9 pm. The store did not have a mechanism to refund me for the $25 order. It is now on me to dispute the charge. Very disappointing.
- WTWendy TaylorDec 26, 20255.0Just had a breakfast burrito from this location and omg perfect!! Thank you !!
- RTRonnie ThompsonNov 30, 20255.0Food was hot and fresh. Exactly what I ordered