Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gallatin, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 172 N Belvedere Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
988 reviews
5 stars
460
4 stars
247
3 stars
115
2 stars
54
1 star
112
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including wrong items and modifications not being honored.
Service Quality
While some reviews praised friendly and fast service, others highlighted rude staff and poor customer service experiences.
Food Quality
Feedback on food quality was mixed, with some enjoying the burgers and shakes, while others complained about undercooked items and old grease.
Technology Issues
Customers frequently experienced problems with online ordering and malfunctioning kiosks, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and lack of proper food handling practices.
- SPShannon PowersDec 16, 20253.0Food is a hit or miss...never know which one you are getting
- PVPhil VNov 30, 20251.0This location is constantly disabling their online ordering. The place is not busy. This reduces how much work they get. Unfortunately this also makes it impossible to use any deals, rewards or discounts, as they're all based in the app/online. This is the second time I've tried to place orders via app and through the website in a month that this has happened, and several other times in the past.
- CHcheston holderNov 20, 20255.0Awesome burgers
- CSCapt Melvin SeahorseNov 13, 20255.0Sonic in Gallatin it's really really good I went around I want to say 9:00 ish I think and the workers there are nice they are quick and they are very respectful and God bless their hearts because people like me and my friends we go there after pickleball and I know they just want to go home haha but the foods amazing the atmosphere is awesome and the service is really great I do highly recommend Sonic and Gallatin
- FBFrank BankSep 26, 20251.0Seems under cooked i always get sick after we eat their