Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1101 Nashville Pike in Gallatin, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers praised the friendly and helpful staff, particularly highlighting the manager Emma and employee Janice for their exceptional service.
Food Quality
While many reviews noted that the food was fresh and delicious, there were several complaints about incorrect orders and food quality issues, including undercooked pizzas.
Cleanliness and Professionalism
Concerns were raised about cleanliness and professionalism, particularly regarding staff attire and food handling practices.
Order Accuracy
Multiple customers reported issues with incomplete or incorrect orders, leading to dissatisfaction despite positive experiences with customer service.
LM
Loretta Mayo
Feb 15, 2026
3.0
Although the staff is friendly, I'm sure the health department would frown upon the cook, cooking in a tank top with armpits exposed and her long hair down and not contained. I find that to be very unprofessional regardless of who's in the store or not. Nobody wants any type of hair in their pizza much less armpit hairs, deodorant flakes etc. There must be something that states your beard has to be covered, hair up or in a net and no intimate garments or Underarms exposed.
JG
J Godz
Feb 12, 2026
5.0
Food arrived quickly and was warm and fresh. Prices are competitive.
MB
Matt Bayer
Jan 30, 2026
5.0
I had an issue with the condition of my pizza when it was delivered. After speaking with Emma, the store manager, she was extremely apologetic, professional, and took the time to make things right. She handled the situation promptly and resolved the issue to my satisfaction.
I really appreciate the way Emma listened, owned the issue, and turned a frustrating experience into a positive one. Great customer service like that makes a difference.
TT
Tremayne Thompson
Jan 23, 2026
5.0
I just wanted say that this particular pizza hut location in Gallatin Tennessee is the best. They make sure that your order is correct every single time that I have come and they serve you from a caring heart ❤️ and you can feel it! Hats off to Mrs. Emma the store manager and her assistant employee Onnia. I highly recommend this location in Gallatin. Thank you.
Tremayne
DS
Doak Sowers
Jan 11, 2026
1.0
Saturday, January 10th, around 2:40 pm,I walked into the store to pick up an order. The 2 females in there handed it to me, then IMMEDIATELY started cussing me, verbally attacking me, accusing ME of writing a bad review on them( I did not, but I am now). I told them I was going to call corporate, because I have no idea what they are talking about, they said "sensored word" (withheld actual words due to offensive language) corporate", and continued to verbally attack me, throwing their hands in the air, and continuing to scream at me. If the counter had not been there, they would have physically attacked me!! I had to file a police report, because this is NOT how you do business. I will be contacting an attorney, too. This is NOT okay. No customer should be treated this way, especially because I was innocent and had no idea what they were talking about. Management should definitely be more careful who they hire before one of their employees physically assaults a customer. What is going on at this Pizza Hut store??? Too many customers are experiencing this!!!