Papa Johns Pizza

3.0
203 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Gallatin, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Gallatin pizza for any occasion. Call us for pizza delivery in Gallatin or stop by 226 West BROADWAY for carryout to order the best pizza in Gallatin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
226 West BROADWAY, Gallatin, TN
37066, United States

Hours

Reviews

3.0
203 reviews
5 stars
71
4 stars
20
3 stars
18
2 stars
18
1 star
76

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with pizza quality, including burnt crusts, missing toppings, and overall poor presentation.

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff, unhelpful responses, and issues with order accuracy.

Delivery Issues

Customers frequently complained about long delivery times, cold food upon arrival, and problems with third-party delivery services like DoorDash.

Inconsistency

The quality and service at this location appear to be inconsistent, with some customers reporting good experiences while others faced significant issues.

Cleanliness and Safety

Concerns were raised about food preparation practices, including staff not wearing gloves and unsanitary conditions.
  • CC
    Cole Craft
    Nov 17, 2025
    1.0
    I love Papa John's. It's my favorite pizza place. I haven't had it in awhile so I thought I would treat myself. The pizza I got was burned and missing ingredients. I wasn't even greeted when I came in. Sadly, I will never come back here and my opinion on Papa John's has soured. From the other reviews I've seen this is a common issue. Someone really needs to show these people the right way to take care of their customers.
  • AD
    April Davis
    Aug 22, 2025
    4.0
    The pizza was good but very skimp on olives and mushrooms. Had one piece with no toppings at all. Otherwise it was good.
  • DS
    Destiny Skinner
    Jul 27, 2025
    1.0
    Eww… just flat out EWWWWWW!!! Pizza sucks. Bread sticks SUCK. I’m not sure if it’s y’all or you using DoorDash…. Straight TRASH. Use a different location. This one has always been trash, and if I would’ve noticed my delivery was from this store- I would’ve canceled. Not worth the money or time waiting.
  • KC
    Kim Campbell
    Jun 24, 2025
    1.0
    please get real drivers from Papa johns back! Out sourcing to door dash is a joke! Took 30 minutes to get my order 2 miles away and its cold now as well and destroyed bc driver just tossed it all over ! I hope my order didnt leave the store in this way! This is terrible! Door dash is garbage!
  • SB
    Shelby Bursby
    Jun 6, 2025
    1.0
    We ordered the 6.99 deal. My husband got pep. On his and I just ordered cheese. When he got there they couldn't find my cheese so they ask him if he could wait 7 minutes, which turned out to be 10 or longer. They tried to make me a new one I guess which was as thin as a piece of paper that tasted AWFUL!! The crust was so hard that I had to get it off or it would have broken my Teeth. Not only did they give mine away they half way made a new one if you want to call it pizza but also charged us for it. WE WILL NEVER EVER GO THERE AGAIN AND IF ASK I WILL TELL PEOPLE EXACTLY WHAT HAPPENED. Ate a couple of pieces then had to throw the rest away.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Gallatin, TN?

Papa Johns Pizza offers delivery from 10:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.

Can I place a no-contact delivery order at this Papa Johns location?

Yes, Papa Johns in Gallatin offers no-contact delivery services for customer safety and convenience.