Papa Johns Pizza

3.0
206 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Gallatin, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Gallatin pizza for any occasion. Call us for pizza delivery in Gallatin or stop by 226 West BROADWAY for carryout to order the best pizza in Gallatin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
226 West BROADWAY, Gallatin, TN
37066, United States

Hours

Reviews

3.0
206 reviews
5 stars
73
4 stars
20
3 stars
18
2 stars
18
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inadequate responses when problems arose.

Delivery Issues

Customers frequently experienced long wait times, cold food upon arrival, and problems with delivery through third-party services like DoorDash.

Food Quality

Several reviews mentioned inconsistent food quality, including burnt pizzas, insufficient toppings, and overall dissatisfaction with the product.

Mixed Experiences

While some customers praised the pizza and service, many others expressed disappointment, indicating a significant inconsistency in performance.
  • ER
    Erika Ramos
    2 days ago
    1.0
    Litterly had hair in the dough , I used the papa John’s app to order it deliver
  • MM
    Melissa Mccomb
    2 days ago
    5.0
    I love their Pizza. Even the crust dipped in that garlic sauce. So good
  • TC
    Tara Cart
    Dec 10, 2025
    1.0
    The delivery guy left my pizzas at the door and it’s 35 degrees outside. He must have rung the door bell once, laid the pizzas down on the ground and scrammed!!! They don’t call??!!
  • CC
    Cole Craft
    Nov 17, 2025
    1.0
    I love Papa John's. It's my favorite pizza place. I haven't had it in awhile so I thought I would treat myself. The pizza I got was burned and missing ingredients. I wasn't even greeted when I came in. Sadly, I will never come back here and my opinion on Papa John's has soured. From the other reviews I've seen this is a common issue. Someone really needs to show these people the right way to take care of their customers.
  • AD
    April Davis
    Aug 22, 2025
    4.0
    The pizza was good but very skimp on olives and mushrooms. Had one piece with no toppings at all. Otherwise it was good.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Gallatin, TN?

Papa Johns Pizza offers delivery from 10:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.

Can I place a no-contact delivery order at this Papa Johns location?

Yes, Papa Johns in Gallatin offers no-contact delivery services for customer safety and convenience.