Panera Bread

4.0
702 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gallatin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
921 Nashville Pike, Gallatin, TN
37066, United States

Hours

Reviews

4.0
702 reviews
5 stars
370
4 stars
160
3 stars
51
2 stars
39
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the quality and portion sizes of the food, noting issues with freshness and presentation.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and unhelpful staff, leading to a frustrating customer experience.

Pricing Concerns

Customers frequently mentioned that the prices are high relative to the quality and quantity of food received.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, including dirty tables and food prep areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed their meals, indicating that there are still positive experiences to be had.
  • AL
    Angel Lynch504
    Nov 17, 2025
    3.0
    I have been coming to this location for years and always usually got the same sandwich and always been treated with respect but tonight I have to say I felt like I was the biggest inconvenience to them I had to repeat what I wanted at the speaker three times to try to make sure that I would get the accuracy of my order at the window then when that didn't happen there was rolling in the eyes and I just felt like I was an inconvenience like they were mad at me because they didn't put my extra items in the bag I have to say that I was shocked to be treated this way and if that's how it's going to be I'll just go to the one in Hendersonville from now on not very cool at all when you pay $15 for a sandwich and you ask for things on the side that's what you expect to get not nasty attitudes rolling of eyes and people handing things to you quickly at the window and then slamming it because they're busy that's uncalled for not very good customer service at all
  • AD
    Angela Dinkins
    Nov 12, 2025
    5.0
    Perfect on cold days! The food is always on point and the staff is always friendly.
  • SD
    Sarah Douthat
    Nov 9, 2025
    1.0
    Didn’t know what “kid temp” was; it’s a common term used in coffee shops!!
  • MB
    Melissa Brewer
    Oct 24, 2025
    4.0
    Soup was awesome. Service .. Lacking.
  • BP
    Brenda Hill Powell
    Sep 20, 2025
    3.0
    I don’t like how the staff throws your food together sloppy in the container and bag. If you don’t want to wait on me, just tell me and I will leave. Lettuce was old and dried up. Why was a mop bucket in the food prep area? This was a waste of my money.

Frequently Asked Questions About Panera Bread

Does Panera Bread Gallatin accept reservations?

No, Panera Bread Gallatin does not accept reservations.

What are the operating hours of Panera Bread Gallatin?

Panera Bread Gallatin is open daily from 6:00 AM to 9:00 PM, except on Sundays when it opens at 7:00 AM.