Brand Certified
McDonald's
3.4(2194 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
402 W Main St, Gallatin, TN
37066, United States
Certified by McDonald's • Feb 22, 2026
(615) 527-7187
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
2,194 reviews
5 stars
710
4 stars
439
3 stars
403
2 stars
210
1 star
432
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiencing incorrect orders and long wait times.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with complaints about the overall cleanliness of the location.
Food Quality
Several customers noted issues with food preparation, including cold or improperly cooked items, and complaints about over-salted food.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, particularly in the drive-thru, leading to customer frustration.
Management Issues
Customers expressed concerns about poor management practices, including dismissive attitudes from managers and lack of accountability for staff behavior.
- JBJohnathan BransonFeb 15, 20264.0Didn't actually go inside
- BSBeth StoutJan 9, 20261.0Zero stars, we went in and the manager was mopping so we proceeded to the kiosk to order,we'll she turned around and started backwards walking backwards, and my husband said "oh we're behind you" where she proceeded to ignore him and then bumped into him, didn't even look up just kept mopping. And so we went to the other side with the free kiosk where she then came over and mopped between the kiosk and the wall to the first set of seating where my husband's foot was and she said "excuse me" where she then proceeded to MOP HIS FOOT. we walked out worst manners ever.
- RCRylan CliftonDec 31, 20254.0Mid Usual Mc Donalds
- KHKenneth HamiltonDec 26, 20251.0Had to cancel my online order this morning. The staff wasn't prepared to serve and wasn't moving like they cared. Multiple cars in line had to leave.
- CGCandace GomezDec 23, 20251.0Took forever and the whole inside of the burger patties were red
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Gallatin, TN?
McDonald's in Gallatin, TN, operates 24 hours every day, from Monday through Sunday.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 with options including same day delivery and no-contact delivery.
Is there a drive-thru service at this McDonald's location?
Yes, the drive-thru is open 24 hours a day, seven days a week.
What payment options are accepted at McDonald's Gallatin?
The location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa payments.
How can I order McDonald's for pickup or delivery?
You can order via the McDonald's App for iOS or Android, or through their official online ordering links.
Does this McDonald's offer any rewards or mobile offers?
Yes, you can earn points for free food through MyMcDonald's Rewards and take advantage of mobile offers and mobile ordering.
Where is McDonald's located in Gallatin, TN?
McDonald's is located at 402 W Main St, Gallatin, TN 37066, United States.
What nearby places can customers visit before or after coming to McDonald's 402 W Main St?
Customers can visit Epic Eatery for seafood and steak, Gallatin Floor Fashions for home flooring needs, or check out the Redbox rental kiosk nearby.
How can nearby gas stations like BP or Gallatin Gas be useful when visiting McDonald's at 402 W Main St?
You can refuel your vehicle at nearby gas stations BP and Gallatin Gas conveniently located close to McDonald's before or after your meal.
Are there events or catering services near McDonald's in Gallatin for party planning needs?
Yes, Epic Event Centre and Chef Christopher's Catering are nearby to assist with event planning and catering services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website