Jimmy John's

4.2
258 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1007 Nashville Pike, Gallatin, TN
37066, United States

Hours

Reviews

4.2
258 reviews
5 stars
155
4 stars
50
3 stars
19
2 stars
7
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the fast service and quick delivery times.

Food Quality

While many enjoyed the freshness and taste of the sandwiches, some reported issues with blandness and inconsistent quality.

Customer Service

Feedback on staff interactions was mixed; some customers highlighted friendly and helpful service, while others experienced rudeness or confusion.

Order Accuracy

Several reviews mentioned problems with incorrect orders or missing items, indicating a need for improvement in order fulfillment.

Cleanliness

The location was generally noted for being clean, contributing positively to the dining experience.
  • SR
    Sonya R.
    Jan 2, 2026
    1.0
    Burned bread..very hard
  • JT
    Jody Tansini
    Nov 20, 2025
    1.0
    ORDERED ONLINE AT 4PM AND WAITING FOR FOOD AT 530PM STILL. SHOWING SUGAR IS ON A BICYCLE DELIVERING MY FOOD AND IT IS RAINING OUT ALL DAY CALLED LOCATION NO ANSWER GOES TO VOICEMAIL. DO NOT ORDER FROM THIS LOCATION
  • Y4
    Yung 4ever
    Nov 7, 2025
    5.0
    Always good as can be. Onions were SUPER fresh and sweet today. My sandwich was ⛽
  • KJ
    Kristen Johnson
    Oct 20, 2025
    1.0
    I saw someone post on Hip Gallatin that they saw a tiktok of an employee on the food making area 🤮🤢 Will be sharing on Facebook and everyone I know that goes there😷
  • DT
    Doug T.
    Aug 4, 2025
    1.0
    Staff, all I am going to say. I will not be back.