Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Location
Hours
Reviews
4.7
302 reviews
5 stars
250
4 stars
28
3 stars
10
2 stars4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Most customers praised the staff for being friendly, helpful, and providing excellent service, although a few mentioned instances of rudeness from specific employees.
Drink Quality
The majority of reviews highlighted the deliciousness and variety of drinks, with many customers expressing satisfaction with their orders.
Service Speed
While many customers appreciated the quick service, some reported long wait times, particularly during busy periods.
Customer Experience
Several reviews noted the positive atmosphere and welcoming environment, making it a favorite spot for many customers.
Ordering Process
Some customers suggested improvements to the ordering process, including better visibility of the menu and handling of special requests.
- LDLemme_ DoIt2 days ago5.0WE DONT HAVE THESE ON LONG ISLAND 😭 someone open one PLEASE! Will forever get the Golden Eagle any time I pass one. Take my money 💳 & any state ive ever been to one in - the young kids who work there are ALWAYS helpful and friendly. Omg & the prices! $14 for 3 drinks?? Thatll get you 2 basic coffees in NY - i was shook. COME TO NY PLEASE 😭😭
- LALaith AlnimriNov 17, 20251.0I honestly don’t understand why this keeps happening. Every time I go there and there’s a line, I wait through the two lanes like everyone else. But as soon as I get to the front by the end of two lane split, someone suddenly comes out from inside and starts taking orders — and they always take the people at the other lane first. Why am I left standing there while others get served? Is there something wrong with the way I look? This hasn’t happened just once; it’s happened about 90% of the times I’ve gone. I’m done. I’m never going back.
- BCBrandon CastilloNov 8, 20255.0Kelsey was an absolutely amazing broista! She immediately asked us how we were doing and was so nice. She continued to hold a conversation while making our drinks and talking about my girlfriend’s dress since we had just left a dance. She deserves a raise for all her hard work! 10/10 would come again!!!
- JSJimmy SlippinOct 21, 20251.0I can’t remember her name but she has short ish black wavy hair. I think it was Hannah or something with an H but regardless she needs to be reprimanded or fired SOON. I came by the other day and she was VERY rude to me when I went to get my drink and it was made a medium and hot when I asked for a large and for it to be iced. She explained to me that I must have forgotten to say that large and iced. Regardless she definitely did NOT come off as kind…not really representing the Dutch bros saying “radiate kindness”.. I frequently go to this location and everyone else is nice. She is the only one that has ever been rude to me!
- JPJames PotterOct 14, 20251.0Not sure of the girls name but wears heavy black eyeliner needs to be fired ASAP luckily I’m NOT the manager because her attitude I wouldn’t put up with that…My drink was foamy and couldn’t nor wouldn’t drink it ,and when I brought is to her attention not only did she roll her eyes she proceeded to tell me nothing is wrong with it because the other worker said it looks as if the machine in low and she said I just changed it I spoke up and said when did you change it that might be the problem she spoke rudely and quickly and said idk I didn’t change it unbelievable that girl clearly doesn’t like her job nor Pple fire her because I get the same drink every single day and I know how a Golden eagle blended should taste and she wants to argue with me when I was super nice to her I will not be giving my business to Dutch Bros again I can take my business to Star bucks 😉 because that was not the first time at that location where they are rude.😡
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 1305 Nashville Pike, Gallatin?
Dutch Bros Coffee at 1305 Nashville Pike, Gallatin is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery directly but provides curbside pickup options. Third-party businesses may offer delivery.
How can I place an order with Dutch Bros Coffee?
You can order using the Dutch Bros app available on iOS and Android or use their online quick order link for easy and fast service.
Are there any sugar-free flavors available at Dutch Bros Coffee?
Yes, Dutch Bros offers sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday. If you don’t have the app, let your broista know on your special day!
What types of payment does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop regarding personal checks.
Are there nearby places I can visit before or after enjoying a drink at Dutch Bros Coffee?
Yes, nearby you can visit Marco’s Pizza for a meal, Lowe's Home Improvement for shopping, and Impact Gallatin Fitness for a workout, making Dutch Bros Coffee a convenient stop in a bustling area.
Is Dutch Bros Coffee near any automotive service providers?
Yes, Dutch Bros Coffee is close to several automotive services including Discount Tire, Ron Hibbard Toyota, Gallatin CDJR, Miracle Chrysler Dodge Jeep Ram, and Mister Car Wash, convenient for a coffee break during your car errands.
Are there government or public service offices near Dutch Bros Coffee?
Yes, near Dutch Bros Coffee you can find the Drivers License Testing Center, Tennessee Department of Safety, and Department of Motor Vehicles, handy locations for official errands paired with a coffee stop.
Does Dutch Bros Coffee offer drink customization and what kid-friendly options are available?
Yes, broistas are happy to customize your drinks. Kid-friendly options include Not-so-Hots, Sparkling Sodas, Dutch Shakes, and Smoothies.