Dunkin'

3.6
472 reviews

Business Details

1545 Nashville Pike, Gallatin, TN
37066, United States
(615) 270-1528
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gallatin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1545 Nashville Pike, Gallatin, TN
37066, United States

Hours

Reviews

3.6
472 reviews
5 stars
210
4 stars
78
3 stars
51
2 stars
36
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions.

Order Accuracy

A significant number of customers reported incorrect orders, including missing items and wrong food or drink preparations.

Product Availability

Customers frequently noted that the location was often out of popular items, including donuts and specific coffee orders.

Service Speed

Many reviews mentioned slow service, particularly in the drive-thru, with long wait times reported.

Mixed Food Quality

While some customers enjoyed the food and coffee, others complained about stale or poorly prepared items.
  • EG
    Essense Gallegos
    Jan 24, 2026
    1.0
    Each time I’ve visited this location the employees are rude. The way they speak to you when your simply ordering is enough to make you want to drive off. Whoever the owner of this establishment is needs to get a grip on themselves and their location.
  • EG
    Elise Gates
    Jan 6, 2026
    1.0
    I paid $15 for three bacon avocado toasts just to get home and have hardly even one slice of bacon on each. Definitely a waste of money
  • AN
    annette nabaa
    Nov 29, 2025
    1.0
    I’m tired of this unfriendly establishment and secondly I’m tired of buying these expensive coffee drinks. I ordered a medium matcha drink with a cold foam on top this drink cost over $6 and there was not much cold foam on top and the drink had so much ice in it I only had a few sips this is ridiculous and must stop this is highway robbery I want a replacement drink
  • SH
    Sondra Hunt
    Nov 18, 2025
    5.0
    Dunkin is life! They never disappoint. Just please bring back the pumpkin muffins!
  • PL
    Payton Lukon
    Oct 22, 2025
    1.0
    i have been going to this dunkin for a very long time. i have gotten the same drink for 5 months in a row. Today i wanted to go get the drink and i rolled up to the window and ordered. The lady i was talking to told me there was no way for me to get the drink with the add ins i asked for, but i have been getting this drink for about 5 months?? This lady was very rude and made smart remarks to me. I am pretty sure she was the manger. She was very disrespectful and rude. There’s been multiple times i have come to this Dunkin and all the workers are rude. You are supposed to please your costumers. So after that i drove away and did not get a drink. I passed the window and that lady was sticking out of it. It looked like she flicked me off. Dunkin needs to hire better workers!!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gallatin, TN?

Dunkin' in Gallatin, TN is open Monday to Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, delivery and curbside pickup services are available at this Dunkin' location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: