Dunkin'

3.6
471 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gallatin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1545 Nashville Pike, Gallatin, TN
37066, United States

Hours

Reviews

3.6
471 reviews
5 stars
210
4 stars
78
3 stars
51
2 stars
36
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of professionalism.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with customers frequently receiving the wrong items or poorly prepared food.

Product Availability

Customers expressed frustration over the frequent unavailability of menu items, particularly donuts and certain drinks.

Speed of Service

Many reviews noted slow service times, especially in the drive-thru, leading to long wait times for customers.

Mixed Food Quality

While some customers enjoyed specific items like coffee and donuts, others reported issues with food quality, including stale or poorly prepared items.
  • EG
    Elise Gates
    6 days ago
    1.0
    I paid $15 for three bacon avocado toasts just to get home and have hardly even one slice of bacon on each. Definitely a waste of money
  • AN
    annette nabaa
    Nov 29, 2025
    1.0
    I’m tired of this unfriendly establishment and secondly I’m tired of buying these expensive coffee drinks. I ordered a medium matcha drink with a cold foam on top this drink cost over $6 and there was not much cold foam on top and the drink had so much ice in it I only had a few sips this is ridiculous and must stop this is highway robbery I want a replacement drink
  • SH
    Sondra Hunt
    Nov 18, 2025
    5.0
    Dunkin is life! They never disappoint. Just please bring back the pumpkin muffins!
  • PL
    Payton Lukon
    Oct 22, 2025
    1.0
    i have been going to this dunkin for a very long time. i have gotten the same drink for 5 months in a row. Today i wanted to go get the drink and i rolled up to the window and ordered. The lady i was talking to told me there was no way for me to get the drink with the add ins i asked for, but i have been getting this drink for about 5 months?? This lady was very rude and made smart remarks to me. I am pretty sure she was the manger. She was very disrespectful and rude. There’s been multiple times i have come to this Dunkin and all the workers are rude. You are supposed to please your costumers. So after that i drove away and did not get a drink. I passed the window and that lady was sticking out of it. It looked like she flicked me off. Dunkin needs to hire better workers!!!!
  • GW
    Garron West
    Sep 29, 2025
    1.0
    My wonderful, timid girlfriend went here because it was national coffee day. She’s a freshman in college and trying to get through her vet tech program. So the last thing a stressed teen needs is to ask for help to redeem the code and be met with hateful responses. This is unacceptable in my eyes. After reading more reviews it is obvious that this place needs to get it together. I understand that everyone has their own problems but you also have to have the maturity to still do your job correctly. Get it together guys.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gallatin, TN?

Dunkin' in Gallatin, TN is open Monday to Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, delivery and curbside pickup services are available at this Dunkin' location.