Dunkin'

3.6
468 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gallatin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1545 Nashville Pike, Gallatin, TN
37066, United States

Hours

Reviews

3.6
468 reviews
5 stars
209
4 stars
78
3 stars
51
2 stars
36
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and items missing from orders.

Product Availability

Customers noted that the location often runs out of popular items, including donuts and coffee.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru.

Mixed Food Quality

While some customers enjoyed the food, others reported issues with freshness and preparation.
  • SH
    Sondra Hunt
    6 days ago
    5.0
    Dunkin is life! They never disappoint. Just please bring back the pumpkin muffins!
  • PL
    Payton Lukon
    Oct 22, 2025
    1.0
    i have been going to this dunkin for a very long time. i have gotten the same drink for 5 months in a row. Today i wanted to go get the drink and i rolled up to the window and ordered. The lady i was talking to told me there was no way for me to get the drink with the add ins i asked for, but i have been getting this drink for about 5 months?? This lady was very rude and made smart remarks to me. I am pretty sure she was the manger. She was very disrespectful and rude. There’s been multiple times i have come to this Dunkin and all the workers are rude. You are supposed to please your costumers. So after that i drove away and did not get a drink. I passed the window and that lady was sticking out of it. It looked like she flicked me off. Dunkin needs to hire better workers!!!!
  • GW
    Garron West
    Sep 29, 2025
    1.0
    My wonderful, timid girlfriend went here because it was national coffee day. She’s a freshman in college and trying to get through her vet tech program. So the last thing a stressed teen needs is to ask for help to redeem the code and be met with hateful responses. This is unacceptable in my eyes. After reading more reviews it is obvious that this place needs to get it together. I understand that everyone has their own problems but you also have to have the maturity to still do your job correctly. Get it together guys.
  • TT
    Tammy
    Sep 28, 2025
    1.0
    Who on earth does not have ketchup? Every time we come here they are out and we can’t have any for the breakfast hashbrowns. Even gas stations carry ketchup! My biggest complaint however is ALSO every time we order the maple bacon croissant they are OUT 100%. Instead, I have to have my sandwich on a cold sourdough bread or muffin which I hate. There is none use for being this cheap. If you’re always selling it - here’s a thought- order more.
  • JH
    J & C Henderson
    Aug 25, 2025
    3.0
    Service was pointed….. no smile… no thank you. Drive thru had priority over inside customers. Donuts were good. Atmosphere was average.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gallatin, TN?

Dunkin' in Gallatin, TN is open Monday to Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, delivery and curbside pickup services are available at this Dunkin' location.