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Dairy Queen Grill & Chill

3.8
(673 reviews)
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Business Details

185 S Grundy Quarles Hwy, Gainesboro, TN
38562-9503, United States
(931) 268-2286
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
185 S Grundy Quarles Hwy, Gainesboro, TN
38562-9503, United States

Hours

Reviews

3.8
673 reviews
5 stars
291
4 stars
149
3 stars
104
2 stars
50
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and Blizzards, but there were complaints about undercooked items and inconsistent quality.

Service Speed

While many praised the friendly service, several reviews noted slow service times, especially during busy periods.

Cleanliness

The dining area was often described as clean, but there were some reports of unsanitary conditions and dirty utensils.

Customer Service

Most customers appreciated the friendly and helpful staff, though there were a few negative experiences regarding order accuracy and staff attitude.
  • CH
    Cally H
    Jan 23, 2026
    5.0
    Fresh, hot food with great service!
  • BM
    Billy Mclearran
    Nov 13, 2025
    1.0
    Order food they asked cash or card for penny reason was given . Food was a chicken and biscuits. Was given a chicken strip on a biscuits. A country platter it was sausage and the biscuits was not done nore was the sausage I threw it away could not eat raw food or doe biscuits. It was thawed out only . Order # aadesnbaagaj at 641 am 11/13/2025
  • JK
    John Knight
    Oct 22, 2025
    3.0
    Food is good be ready to wait for it
  • CM
    Charlie Mason
    Oct 10, 2018
    1.0
    **BEWARE OF FOOD POISONING** We will NEVER go back. We both spent nearly two days getting over their bugs. Can't believe they are allowed to stay open. Filthy, dirty and crappy staff too!!!
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Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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