Dairy Queen Grill & Chill

3.8
671 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
185 S Grundy Quarles Hwy, Gainesboro, TN
38562-9503, United States

Hours

Reviews

3.8
671 reviews
5 stars
290
4 stars
148
3 stars
104
2 stars
50
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food as hot and fresh, there were several complaints about undercooked or poorly prepared items.

Service Speed

Customers frequently noted slow service, particularly during busy times, with some expressing frustration over long wait times.

Customer Service

The staff received mixed reviews; many were described as friendly and helpful, while others reported rude interactions or mistakes with orders.

Cleanliness

The cleanliness of the dining area was generally appreciated, but there were complaints about unsanitary conditions in some instances.
  • BM
    Billy Mclearran
    Nov 13, 2025
    1.0
    Order food they asked cash or card for penny reason was given . Food was a chicken and biscuits. Was given a chicken strip on a biscuits. A country platter it was sausage and the biscuits was not done nore was the sausage I threw it away could not eat raw food or doe biscuits. It was thawed out only . Order # aadesnbaagaj at 641 am 11/13/2025
  • JK
    John Knight
    Oct 22, 2025
    3.0
    Food is good be ready to wait for it
  • SD
    Scheu Denise
    Aug 7, 2025
    4.0
    It was good food and service
  • AA
    Amy Arnold
    Jul 31, 2025
    5.0
    Nice clean
  • VS
    Vanessa Sugar
    Jul 16, 2025
    5.0
    Driver thru was busy. It was lunch time and parking lot like full also. Young lady at the window was super kind. Didn't bat an eye when I ordered a water when she gave us our food. Noticed our dog and offered us a pup cup. She was great!

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill in Gainesboro, TN?

Dairy Queen Grill & Chill is open daily from 6:00 AM to 10:00 PM.