Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Dairy Queen Grill & Chill
185 S Grundy Quarles Hwy, Gainesboro, TN
38562-9503, United States
Hours
Reviews
3.8
667 reviews
5 stars
287
4 stars
148
3 stars
104
2 stars
50
1 star
78
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, especially the burgers and ice cream, but some reported issues with specific items being overcooked or cold.
Service Speed
While many reviews highlighted friendly service, several customers expressed frustration with slow drive-thru times and order accuracy.
Cleanliness
The dining area was often noted as clean, but there were complaints about unsanitary conditions and dirty utensils.
Customer Service
Most customers appreciated the friendly and helpful staff, although there were a few negative experiences regarding rudeness and order mistakes.
Value for Money
Many customers felt the food was reasonably priced, but some expressed dissatisfaction with the portion sizes and quality relative to the cost.
- BMBilly MclearranNov 13, 20251.0Order food they asked cash or card for penny reason was given . Food was a chicken and biscuits. Was given a chicken strip on a biscuits. A country platter it was sausage and the biscuits was not done nore was the sausage I threw it away could not eat raw food or doe biscuits. It was thawed out only . Order # aadesnbaagaj at 641 am 11/13/2025
- JKJohn KnightOct 22, 20253.0Food is good be ready to wait for it
- SDScheu DeniseAug 7, 20254.0It was good food and service
- AAAmy ArnoldJul 31, 20255.0Nice clean
- VSVanessa SugarJul 16, 20255.0Driver thru was busy. It was lunch time and parking lot like full also. Young lady at the window was super kind. Didn't bat an eye when I ordered a water when she gave us our food. Noticed our dog and offered us a pup cup. She was great!
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill in Gainesboro, TN?
Dairy Queen Grill & Chill is open daily from 6:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly with booster seats, high chairs, and is welcoming to children.
Does Dairy Queen Grill & Chill have seating and restroom facilities?
Yes, the restaurant has seating available and restroom facilities for customers.
Can I use mobile ordering or get exclusive deals through an app at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards features.
Where is Dairy Queen Grill & Chill located in Gainesboro?
It is located at 185 S Grundy Quarles Hwy, Gainesboro, TN, 38562-9503, United States.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby places include Gainesboro First United Methodist Church, Front Porch Mercantile (a flower and antique shop), and Nostalgic Coffee Cafe, offering options for shopping, religious visits, and coffee breaks before or after your meal.
How can nearby banks help when visiting Dairy Queen Grill & Chill?
Banks like Citizens Bank, First Freedom Bank, and FSG Bank are close by, allowing convenient access for any banking needs during your visit.
Are there medical facilities near Dairy Queen Grill & Chill?
Yes, Gainesboro Medical Clinic and Cookeville Medical Clinic RHC are nearby, providing healthcare services if needed during your visit to Dairy Queen Grill & Chill.