Hank's is a family owned business. We are honored to be part of this historic community to bring our love for coffee, scratch made pastries, and an intentional space for our neighbors, friends and visitors alike.
Our Coffee:
Locally roasted in Franklin, Tennessee, we offer a fourth wave coffee experience that combines our ethically sourced coffee beans with our house made syrups and wholesome ingredients.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.