Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
guy thats always there in the mornings seems like he doesnt want to do his job food is always either cold or its always got something going on just stay away really
SS
Scott Saltiel (Scott S.)
Oct 26, 2025
5.0
Thought my online order had plenty of time prior to my arrival but it wasn't ready and one burger wasn't right. That isn't to say we didn't enjoy. I will be back.
AG
Anthony Gomez
Oct 1, 2025
2.0
With no one in front of me, empty place. Took them 8min to start my order. I ordered 2 items. Took them 13min to hand it to me. Yes. Only 1 person in kitchen. 1 person at drive thru and 2 crew members on break. Still should not have took 8 min to start my order when the place is empty and should not have took 5min for 2 simple items. No hustle whats so ever. The 2 guys that ordered 1 min behind me got their food 6min after me. Wow. Friendly guys but this is not the service I expect from Wendy’s.
EA
Erik Alatorre
Sep 17, 2025
1.0
Have had missing items in my order 2 out of the last 3 times
CR
Cody Ray
Sep 15, 2025
1.0
Stay away from this location unless you wanna get sick. Old re dropped fries. Black lettuce. Disgusting I don't ever leave reviews but this needed it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Franklin, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Franklin, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (615) 807-1617.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Franklin Wendy’s serve breakfast?
Yes, this Wendy’s location in Franklin, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Franklin, TN?
The drive-through at Wendy's in Franklin, TN is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location open for dine-in and takeout?
Yes, this Wendy's location serves dine-in and also offers takeout, drive-thru, and delivery options where available.
Does Wendy's in Franklin serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order Wendy's online via their website or mobile app using the links provided, including the Wendy's app available on the Apple App Store.
What payment options are accepted at Wendy's Franklin, TN?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is Wendy's located in Franklin, TN?
Wendy's is located at 1609 Columbia Ave, Franklin, TN 37064, United States.
How can I provide feedback or contact Wendy's Franklin location?
You can contact Wendy's Franklin location directly at (615) 807-1617 or provide feedback through the Customer Care team via their website or phone at 888-624-8140.
Are there any other fast food burger restaurants near Wendy's Franklin?
Yes, Hardee's is another fast food burger restaurant nearby. You can visit Hardee's for more options before or after your meal at Wendy's.
What nearby automotive services can I visit near Wendy's Franklin?
Nearby automotive services include Wash N' Roll Car Wash, Fritz's Garage (which is also a bar), Moody's Tire And Automotive, and Cody's Automotive, useful for vehicle care while you dine at Wendy's.
Are there nearby places for event catering close to Wendy's Franklin?
Yes, Catering and Events by Suzette is near Wendy's, ideal if you're planning events and need catering services.