Wendy's

2.9
83 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1609 Columbia Ave, Franklin, TN
37064, United States

Hours

Reviews

2.9
83 reviews
5 stars
31
4 stars
9
3 stars
2
2 stars
4
1 star
37
  • JS
    John Smith
    Nov 17, 2025
    1.0
    guy thats always there in the mornings seems like he doesnt want to do his job food is always either cold or its always got something going on just stay away really
  • SS
    Scott Saltiel (Scott S.)
    Oct 26, 2025
    5.0
    Thought my online order had plenty of time prior to my arrival but it wasn't ready and one burger wasn't right. That isn't to say we didn't enjoy. I will be back.
  • AG
    Anthony Gomez
    Oct 1, 2025
    2.0
    With no one in front of me, empty place. Took them 8min to start my order. I ordered 2 items. Took them 13min to hand it to me. Yes. Only 1 person in kitchen. 1 person at drive thru and 2 crew members on break. Still should not have took 8 min to start my order when the place is empty and should not have took 5min for 2 simple items. No hustle whats so ever. The 2 guys that ordered 1 min behind me got their food 6min after me. Wow. Friendly guys but this is not the service I expect from Wendy’s.
  • EA
    Erik Alatorre
    Sep 17, 2025
    1.0
    Have had missing items in my order 2 out of the last 3 times
  • CR
    Cody Ray
    Sep 15, 2025
    1.0
    Stay away from this location unless you wanna get sick. Old re dropped fries. Black lettuce. Disgusting I don't ever leave reviews but this needed it.

Frequently Asked Questions About Wendy's

Is Franklin Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.