Taco Bell

4.2
487 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1710 Columbia Ave in Franklin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1710 Columbia Ave, Franklin, TN
37064, United States

Hours

Reviews

4.2
487 reviews
5 stars
265
4 stars
128
3 stars
47
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly during busy hours.

Customer Service

Feedback on customer service was mixed; while some praised friendly and helpful staff, others experienced rudeness and unprofessional behavior.

Food Quality

The quality of food varied significantly, with some customers enjoying fresh and well-prepared items, while others complained about cold food and insufficient portions.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions in the dining area.

Speed of Service

Customers frequently mentioned long wait times, especially in the drive-thru, indicating a need for improved efficiency.
  • CP
    C P
    Oct 31, 2025
    1.0
    If I could give this place 0 stars, I would. 7 dollars for a crunch wrap that had maybe a tblspn of meat on it. The rest was beans and Sriracha sauce. To the point, i couldn't eat it. It just fell apart and was a complete disgusting mess. All while the woman working the counter was eating food with bare hands. Pray I dont end up sick. Won't come back to this location again.
  • RM
    Raymond Mount
    Oct 8, 2025
    1.0
    Just ridiculous those employees should be fired, the food was crap and you can tell they definitely don't care about the food they are serving.
  • DA
    darrel Applewhite
    Sep 29, 2025
    1.0
    The night shift staff got my order wrong. We waited 15 before reminding them that we placed an order . After receiving my order I waited 10 additional minutes to remind them they messed up my order. They never came over to the counter. Very unprofessional. Waited a total of 30
  • GG
    Gebby Gs
    Sep 21, 2025
    1.0
    they forget my order most of the time yes I check my bags but this is bs and so ridiculous
  • RU
    Robby Uttenreither
    Sep 17, 2025
    2.0
    It took me 35 minutes to get through the drive-thru with a basic mobile order combo meal. While most other fast-food restaurants are making innovations to increase speed and efficiency in their drive-thrus, Taco Bell is getting left in the dust. Wendy’s even has a faster drive-thru.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 1710 Columbia Ave in Franklin?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

What is the address and contact number for the Taco Bell at 1710 Columbia Ave?

The address is 1710 Columbia Ave, Franklin, TN 37064. You can reach them at +1 615-628-8327.