Taco Bell

4.2
491 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1710 Columbia Ave in Franklin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1710 Columbia Ave, Franklin, TN
37064, United States

Hours

Reviews

4.2
491 reviews
5 stars
268
4 stars
128
3 stars
47
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some customers praised individual staff members for their professionalism and friendliness, others reported unprofessional behavior and rudeness from employees.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, particularly during busy times or with mobile orders.

Food Quality

Customers expressed mixed feelings about food quality, with some enjoying fresh and well-prepared items, while others complained about cold food and insufficient portions.

Cleanliness

The cleanliness of the dining area and restrooms received positive remarks, although some customers noted that tables were not cleaned promptly.

Service Speed

Several reviews mentioned slow service, particularly in the drive-thru, with long wait times reported during peak hours.
  • ZS
    Zerg Serg
    Dec 17, 2025
    5.0
    Kat and Ava were very professional today Another day Shelby was a pro here! I spend 1000s here a year and it's only getting better with this staff. All 3 deserve hours and credit
  • SG
    Stacey Gardner
    Nov 30, 2025
    1.0
    Don’t bother. I pulled into the parking lot. Downloaded the app. Placed an order after I shared my location and it put the order at a different taco bell went inside. They couldn’t help me. Now we have to drive 15 to pick up cold food. I’m now at that location and asked for warm food. Since mine is COLD and been sitting on the counter for 14 minutes. They made all the other orders before mine then took the box and wouldn’t even give me a Taco Bell box for the food. This meal was for my special needs child who loves the box. Total fail Taco Bell. One and done on Taco Bell app. I’m out. It sucks along with their faulty app.
  • CP
    C P
    Oct 31, 2025
    1.0
    If I could give this place 0 stars, I would. 7 dollars for a crunch wrap that had maybe a tblspn of meat on it. The rest was beans and Sriracha sauce. To the point, i couldn't eat it. It just fell apart and was a complete disgusting mess. All while the woman working the counter was eating food with bare hands. Pray I dont end up sick. Won't come back to this location again.
  • RM
    Raymond Mount
    Oct 8, 2025
    1.0
    Just ridiculous those employees should be fired, the food was crap and you can tell they definitely don't care about the food they are serving.
  • DA
    darrel Applewhite
    Sep 29, 2025
    1.0
    The night shift staff got my order wrong. We waited 15 before reminding them that we placed an order . After receiving my order I waited 10 additional minutes to remind them they messed up my order. They never came over to the counter. Very unprofessional. Waited a total of 30

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 1710 Columbia Ave in Franklin?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

What is the address and contact number for the Taco Bell at 1710 Columbia Ave?

The address is 1710 Columbia Ave, Franklin, TN 37064. You can reach them at +1 615-628-8327.