Taco Bell

3.7
632 reviews
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Business Details

1208 Murfreesboro Rd, Franklin, TN
37064, United States
(615) 595-9335
https://locations.tacobell.com/tn/franklin/1208-murfreesboro-rd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1208 Murfreesboro Rd in Franklin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1208 Murfreesboro Rd, Franklin, TN
37064, United States

Hours

Reviews

3.7
632 reviews
5 stars
278
4 stars
137
3 stars
75
2 stars
31
1 star
111

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent food quality.

Customer Service

Feedback on customer service was mixed; some praised friendly staff while others noted rudeness and lack of attention.

Food Quality

Food quality varied significantly, with some customers enjoying fresh and well-prepared meals, while others received cold or poorly made items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, impacting overall customer experience.

Speed of Service

While some customers experienced quick service, others reported long waits and slow order fulfillment.
  • KM
    kindly myers
    6 days ago
    5.0
    Super friendly drive through and crispy baja blast
  • JJ
    Jeff Jones
    Jan 1, 2026
    1.0
    Did in line order had 1 item missing, then 3 beef burritos had no beef but somehow had potatoes. No one answered the phone. Would like to get a refund.
  • JS
    John Smith
    Dec 17, 2025
    5.0
    ordered on the app drive thru guy was awesome i went in after 5 o clock food was actually good for once other taco bells around the area definitely can’t touch this one and i genuinely did not get told to put this review but food made my day and having a nice greeting when you are at the window is kind of unexpected anymore so had to come on here
  • BW
    Bri wickersham
    Dec 6, 2025
    2.0
    I love Taco Bell, but this Murfreesboro Road location keeps playing emotional games with me. I order the Grilled Cheese Burrito, and it’s like rolling the dice every time. Sometimes it’s loaded up the way God intended beef, rice, all the goodies. And other times… it looks like someone on a strict diet assembled it and decided I should be on one too. I’m paying $7 for a burrito, not a lightly seasoned tortilla hug. I shouldn’t have to pray over my order hoping it actually has ingredients inside. When they make it right, it’s delicious. When they don’t… well, it’s just sadness wrapped in carbs. Please, for the love of flavor, be consistent. Sat the 6th at 12:40 ish
  • SG
    Stacey Gardner
    Nov 30, 2025
    1.0
    Don’t bother. I pulled into the parking lot. Downloaded the app. Placed an order after I shared my location and it put the order at a different taco bell went inside. They couldn’t help me. Now we have to drive 15 to pick up cold food. One and done on Taco Bell app. I’m out. It sucks along with their faulty app.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 1208 Murfreesboro Rd, Franklin?

The drive-through is open from 9:00 AM to 2:00 AM Monday, Tuesday, and Sunday, and from 9:00 AM to 3:00 AM Wednesday through Saturday.

What types of food does this Taco Bell offer?

This Taco Bell offers tacos, burritos, specialties like the Naked Chicken Chalupa, combos, breakfast items, drinks and sweets, and sides.