Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1208 Murfreesboro Rd in Franklin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or stale food.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms.
Value for Money
Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.
GS
Gary Stewart
Nov 9, 2025
5.0
Very good
HS
Hayden K Somerstein
Oct 28, 2025
5.0
My order was taken quickly and prepared without errors. My entire order was made fresh and the team member who was preparing my order even too a few extra seconds to lable the items that were specially ordered.
JJ
John Jones
Oct 1, 2025
5.0
Last couple time's I came here over a month ago between 8pm-12am the food was the most disgusting fast food I had ever came across in my life and I threw away the wide range of items i had 3 visits in a row ($42), after taking one bite. Tonight 8/30 around 11:45 pm. My tacos and Mexican pizza were the best tasting taco bell items I have experienced in my lifetime. Every detail/ingredient was perfect as well as the speed and customer service. Ive never been so satisfied, especially after repeated horrible experiences with the food. I cant get the wasted money back from the past but if they can keep up the good quality food from Tonight, then the grudge will be wiped clean. Will try again in couple days, hopefully this wasn't a 1 in 40 visit experience. It was so freaking good.
DC
DeeAnna “Brook” Clark
Oct 1, 2025
1.0
I find this location the worst Taco Bell. Are the drink machines broken or do the employees not ever change them out the soda syrups?.. because it’s just straight up carbonation twice this has happened to me and the first time I said something about she just gave me attitude at the window even literally handing it to me knowing it was carbonation faded color to it and no taste of the syrup... Also the food is never fresh and it’s always served cold..
The day shift I never have any problems but the night shift people are on the struggle bus of customers service I find them not friendly at all.