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Subway

3.2
(165 reviews)

Business Details

(615) 791-4760
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Franklin Subway® Restaurant at 1212 Murfreesboro Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1212 Murfreesboro Rd., Franklin, TN
37067, United States

Hours

Reviews

3.2
165 reviews
5 stars
69
4 stars
15
3 stars
12
2 stars
15
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude interactions and incorrect orders.

Food Freshness

Many reviews mentioned that the food quality was inconsistent, with complaints about stale bread and insufficient toppings.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others criticized the overall attitude of the employees as unhelpful and dismissive.

Order Accuracy

Numerous customers experienced issues with incorrect orders, both in-store and online, leading to dissatisfaction.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting a clean environment while others reported unsanitary conditions.
  • KW
    Kristina Wendorf
    2 days ago
    1.0
    Horrible service. Super rude!
  • RW
    Rebecca White
    Feb 23, 2026
    5.0
    The employees of this location are always just the nicest! I always have quick service and the food is good!
  • JR
    Joey Riggs
    Jan 4, 2026
    5.0
    Very good service and the food was very fresh. I know it can sometimes vary by location. We were definitely sad to see the subway close near us off of Cool springs. Staff was very friendly.
  • JA
    Jessica Andrews
    Jan 2, 2026
    1.0
    They will not honor the app free sandwich rewards.
  • TM
    Trey McCullough
    Dec 18, 2025
    5.0
    Love Subway

Frequently Asked Questions About Subway

Where is Subway located in Franklin, TN?

Subway is located at 1212 Murfreesboro Rd., Williamson, Franklin, TN 37067, USA.

What are the operating hours of the Subway on Murfreesboro Rd?

Subway is open Monday through Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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