Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Franklin Subway® Restaurant at 1212 Murfreesboro Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.2
159 reviews
5 stars
65
4 stars
15
3 stars
12
2 stars
15
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and incorrect orders.
Food Quality
Numerous reviews highlighted issues with food quality, including stale bread, insufficient toppings, and incorrect orders.
Cleanliness
Some customers noted cleanliness issues in the store, while others mentioned positive experiences regarding the store's appearance.
Order Accuracy
A significant number of reviews indicated frequent mistakes with online and in-person orders, leading to customer dissatisfaction.
Staff Performance
Feedback varied on staff performance, with some praising individual employees for their friendliness and efficiency, while others criticized the overall service.
- HGHayk GrigoryanOct 26, 20251.0I went to pick up my order and the guy was rude. He wouldn't give me my order. He refused to let me know to put the food in the bag. He told me, "For such a small order, um, we don't give it to you. The bag is very rude."
- TRTanya RummageSep 11, 20251.0This is the worst location ( Franklin, TN - drive thru on 1212 Murfreesboro) I have EVER been to. And I 've been to ALOT in different states as well. I work nearby so it is convenient and so I have tried a few times thinking each time hopefully it would be better. 1. EVERY time I order - they fill the majority of the sandwich with lettuce. 2. The order is NEVER correct. Something is always left off. 3. They SMASH the sandwich so hard like they are strangling the life out of it. 4. Every visit - a different sandwich and they just are a pitiful representation of a sub. I will NEVER go back to this location. Opportunities given. Lesson learned. This is why I prefer Firehouse.
- ACAjit ChauhanSep 8, 20252.0No interest in customer service.
- NCNatalie CarmichaelAug 11, 20252.0I've tried this location a handful of times, and every time I tell myself maybe it'll be better this time. And every time I hate that I gave them another shot. Once again, the bread was stale, there were 3 jalapeños on my sandwich, and the service or lack there of, was non-existent. They dont seem to care one ounce about service. It feels like they wanted a franchise of any kind and picked Subway and they regret their decision everyday. I dont recommend this location. The convince of the drive through was the only thing that kept me coming back to be honest. I won't be going back.
- BEBrian EllisonJun 10, 20123.0Based on how dirty the men's room was I am surprised they don't have a critical inspection violation (or worse). It's hard to imagine it had been cleaned in weeks.
Frequently Asked Questions About Subway
Where is Subway located in Franklin, TN?
Subway is located at 1212 Murfreesboro Rd., Williamson, Franklin, TN 37067, USA.
What are the operating hours of the Subway on Murfreesboro Rd?
Subway is open Monday through Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.
What types of meals does Subway on Murfreesboro Rd serve?
This Subway location serves breakfast, lunch, and dinner.
What ordering options are available at Subway on Murfreesboro Rd?
You can order at Subway via in-store pickup, curbside pickup, delivery, or order online through their app or website.
Does Subway on Murfreesboro Rd offer catering services?
Yes, Subway offers catering services to help with your event needs.
Can customers dine inside at Subway on Murfreesboro Rd?
Yes, this Subway location serves dine-in customers.
How can I view the menu for Subway on Murfreesboro Rd?
You can see the full menu at https://subway.com/en-us/restaurant/4402-0/menu/.
What nearby coffee shop can I visit before or after Subway?
Maxximo Jo's Coffee, a coffee shop and cafe offering smoothies and juices, is nearby and a good spot to visit before or after your Subway meal.
What banking options are available near Subway on Murfreesboro Rd?
Nearby banks include First Tennessee Financial Center and First Horizon Bank, both providing various financial services and convenient ATM access.
Where can I get an oil change close to Subway on Murfreesboro Rd?
Valvoline Instant Oil Change is nearby, providing quick and professional automotive oil change services near Subway.