Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Franklin, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 401 Hillsboro Road for the ultimate SONIC experience!
Location
Hours
Reviews
4.2
660 reviews
5 stars
370
4 stars
167
3 stars
67
2 stars
17
1 star
39
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others noted poor customer care and slow response times.
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and shakes, while others complained about cold or poorly prepared items.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect preparations, leading to customer dissatisfaction.
Cleanliness
Some feedback indicated cleanliness issues, particularly with food presentation and equipment maintenance.
Overall Experience
While many customers have had positive experiences, there are notable concerns regarding service consistency and food quality.
- DCDan ComptonDec 11, 20254.0Great Smash Burgers
- JJJCSep 28, 20251.0Got a chili cheese wrap today and they forgot the tortilla. Never again will I go to that location.
- ECElena CSep 9, 20253.0Make sure you have EXACT change. This place is notorious for taking your money and never giving back your change. Grew up here and its always been like this.
- JPJoanne PerleySep 5, 20255.0My go to. Mozzarella sticks and the Oreo blast are always perfect. Go get a drink and enjoy
- TTTravel777Aug 1, 20255.0Food is great so many options! Their sushi’s are recommended! The service is great and the wait is up to 10 min at the most!